F.F. Thompson Hospital, located at 350 Parrish Street in Canandaigua, NY, is an award-winning, non-profit healthcare system dedicated to serving the Finger Lakes region. As a premier provider for over 215,000 people, we offer a comprehensive range of services supported by more than 450 practitioners and a committed team of associates and volunteers. Our state-of-the-art facilities include a modern Emergency Department with all private rooms and a specialized stroke center. We take pride in being a community hospital equipped with advanced technology and a focus on delivering exceptional care close to home.
| Hospital Name | F.F. Thompson Hospital |
|---|---|
| Facility ID | 330074 |
| Address | 350 PARRISH STREET |
|---|---|
| City/Town | Canandaigua |
| State | NY |
| ZIP Code | 14424 |
| County/Parish | ONTARIO |
| Health System | Independent |
|---|---|
| Health System Website Domain | thompsonhealth.com |
| Recently Joined Health System (Past 4 Years) | No |
| Health System Total Hospitals | 1 |
|---|---|
| Health System Total Beds | 113 |
| Health System Hospital Locations | New York |
| Hospital Type | Acute Care Hospitals |
|---|---|
| Hospital Ownership | Voluntary non-profit - Private |
| Ownership Details | Thompson Health |
| Emergency Services | Yes |
No leaders were identified on F.F. Thompson Hospital's website
| Allopathic Residency Program | No |
|---|---|
| Dental Residency Program | No |
| Osteopathic Residency Program | No |
| Other Residency Programs | No |
| Pediatric Residency Program | No |
| Licensed Beds | 113 |
|---|
| FTE Employees on Payroll | 1223.3 |
|---|---|
| FTE Interns & Residents | NA |
| Inpatient Days (Title V) | NA |
|---|---|
| Inpatient Days (Title XVIII) | 5910 |
| Inpatient Days (Title XIX) | 293 |
| Total Inpatient Days | 26425 |
| Bed Count | 113 |
| Available Bed Days | 41245 |
| Discharges (Title V) | NA |
| Discharges (Title XVIII) | 944 |
| Discharges (Title XIX) | 51 |
| Total Discharges | 4920 |
| Inpatient Days (Title V; Adults & Peds) | NA |
|---|---|
| Inpatient Days (Title XVIII; Adults & Peds) | 4880 |
| Inpatient Days (Title XIX; Adults & Peds) | 170 |
| Total Inpatient Days (Adults & Peds) | 21191 |
| Bed Count (Adults & Peds) | 101 |
| Available Bed Days (Adults & Peds) | 36865 |
| Discharges (Title V; Adults & Peds) | NA |
| Discharges (Title XVIII; Adults & Peds) | 944 |
| Discharges (Title XIX; Adults & Peds) | 51 |
| Total Discharges (Adults & Peds) | 4920 |
| Care Quality Stengths | High overall patient satisfaction. The hospital is average in every measured mortality rate |
|---|---|
| Care Quality Concerns | Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital. Hospital has had some challengs with infection rates being high. |
| Nurse Communication – Star Rating | |
|---|---|
| Doctor Communication – Star Rating | |
| Staff Responsiveness – Star Rating | |
| Communication About Medicines – Star Rating | |
| Discharge Information – Star Rating | |
| Care Transition – Star Rating | |
| Cleanliness – Star Rating | |
| Quietness – Star Rating | |
| Overall Hospital Rating – Star Rating | |
| Recommend Hospital – Star Rating |
| Percent of Patients Who Definitely Recommend the Hospital | 73% |
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| Mortality Group – Rate of Complications for Hip/Knee Replacement Patients | |
|---|---|
| Mortality Group – Death Rate for Heart Attack Patients | No Different Than National Average |
| Mortality Group – Death Rate for CABG Surgery Patients | |
| Mortality Group – Death Rate for COPD Patients | No Different Than National Average |
| Mortality Group – Death Rate for Heart Failure Patients | No Different Than National Average |
| Mortality Group – Death Rate for Pneumonia Patients | No Different Than National Average |
| Mortality Group – Death Rate for Stroke Patients | No Different Than National Average |
| Mortality Group – Pressure Ulcer Rate | No Different Than National Average |
| Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications | |
| Mortality Group – Iatrogenic Pneumothorax Rate | No Different Than National Average |
| Mortality Group – In-Hospital Fall with Hip Fracture Rate | |
| Mortality Group – Postoperative Hemorrhage or Hematoma Rate | No Different Than National Average |
| Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than National Average |
| Mortality Group – Postoperative Respiratory Failure Rate | No Different Than National Average |
| Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate | No Different Than National Average |
| Mortality Group – Postoperative Sepsis Rate | No Different Than National Average |
| Mortality Group – Postoperative Wound Dehiscence Rate | No Different Than National Average |
| Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate | No Different Than National Average |
| Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite | No Different Than National Average |
| Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) | 188 |
|---|
| Readmission Score Hospital Return Days for Heart Attack Patients | Not Available |
|---|---|
| Readmission Score Hospital Return Days for Heart Failure Patients | 89.2 |
| Readmission Score Hospital Return Days for Pneumonia Patients | 33.8 |
| Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | 13 |
| Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | 0.9 |
| Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | Not Available |
| Readmission Score Rate of Readmission for CABG | Not Available |
| Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | 19.5 |
| Readmission Score Heart Failure (HF) 30-Day Readmission Rate | 23.2 |
| Readmission Score Rate of Readmission After Hip/Knee Replacement | Not Available |
| Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) | 14.8 |
| Readmission Score Pneumonia (PN) 30-Day Readmission Rate | 16.4 |
| Readmission Group Hospital Return Days for Heart Attack Patients | Number of Cases Too Small |
| Readmission Group Hospital Return Days for Heart Failure Patients | More Days Than Average per 100 Discharges |
| Readmission Group Hospital Return Days for Pneumonia Patients | More Days Than Average per 100 Discharges |
| Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | No Different Than the National Rate |
| Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Number of Cases Too Small |
| Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Number of Cases Too Small |
| Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | No Different than expected |
| Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | Number of Cases Too Small |
| Readmission Group Rate of Readmission for CABG | Not Available |
| Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | No Different Than the National Rate |
| Readmission Group Heart Failure (HF) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Hip/Knee Replacement | Number of Cases Too Small |
| Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) | No Different Than the National Rate |
| Readmission Group Pneumonia (PN) 30-Day Readmission Rate | No Different Than the National Rate |
| CLABSI SIR (Standardized Infection Ratio) | 2.132 |
|---|---|
| CAUTI SIR (Standardized Infection Ratio) | 0.939 |
| SSI SIR (Standardized Infection Ratio) | 1.379 |
| CDI SIR (Standardized Infection Ratio) | 0.753 |
| MRSA SIR (Standardized Infection Ratio) | 0.654 |
| Fiscal Year Begin | Jan 01, 2022 |
|---|---|
| Fiscal Year End | Dec 31, 2022 |
| Charity Care Cost | $1,828 |
|---|---|
| Bad Debt Expense | $4,256 |
| Uncompensated Care Cost | $3,592 |
| Total Uncompensated Care | $16,788 |
| Total Salaries | $101,785 |
|---|---|
| Overhead Expenses (Non-Salary) | $111,481 |
| Depreciation Expense | $12,173 |
| Total Operating Costs | $175,493 |
| Inpatient Charges | $136,397 |
|---|---|
| Outpatient Charges | $283,690 |
| Total Patient Charges | $420,087 |
| Core Wage Costs | $17,310 |
|---|---|
| Wage Costs (RHC/FQHC) | |
| Adjusted Salaries | $101,785 |
| Contract Labor (Patient Care) | |
| Wage Costs (Part A Teaching) | |
| Wage Costs (Interns & Residents) |
| Cash & Bank Balances | $49,293 |
|---|---|
| Short-Term Investments | |
| Notes Receivable | |
| Accounts Receivable | $16,106 |
| Allowance for Doubtful Accounts | |
| Inventory | $3,107 |
| Prepaid Expenses | $5,280 |
| Other Current Assets | $1,507 |
| Total Current Assets | $77,241 |
| Land Value | $83 |
|---|---|
| Land Improvements Value | $4,956 |
| Building Value | $129,310 |
| Leasehold Improvements | $7,057 |
| Fixed Equipment Value | $97,461 |
| Major Movable Equipment | $2,352 |
| Minor Depreciable Equipment | |
| Health IT Assets | |
| Total Fixed Assets | $97,389 |
| Long-Term Investments | $358 |
|---|---|
| Other Assets | $27,720 |
| Total Other Assets | $28,479 |
| Total Assets | $203,109 |
| Accounts Payable | $4,149 |
|---|---|
| Salaries & Wages Payable | $9,878 |
| Payroll Taxes Payable | $13,844 |
| Short-Term Debt | |
| Deferred Revenue | |
| Other Current Liabilities | $19,385 |
| Total Current Liabilities | $47,256 |
| Mortgage Debt | |
|---|---|
| Long-Term Notes Payable | |
| Unsecured Loans | |
| Other Long-Term Liabilities | $75,061 |
| Total Long-Term Liabilities | $75,061 |
| Total Liabilities | $122,317 |
| General Fund Balance | $80,791 |
|---|---|
| Total Fund Balances | $80,791 |
| Total Liabilities & Equity | $203,109 |
| DRG (Non-Outlier) | |
|---|---|
| DRG (Pre-Oct 1) | $6,852 |
| DRG (Post-Oct 1) | $2,165 |
| Outlier Payments | |
| DSH Adjustment | $89 |
| Eligible DSH % | $0 |
| Simulated MC Payments | |
| Total IME Payments |
| Inpatient Revenue | $139,227 |
|---|---|
| Outpatient Revenue | $369,475 |
| Total Patient Revenue | $508,702 |
| Contractual Allowances & Discounts | $310,918 |
| Net Patient Revenue | $197,784 |
| Total Operating Expenses | $215,604 |
| Net Service Income | $-17,820 |
| Other Income | $12,702 |
| Total Income | $-5,118 |
| Other Expenses | |
| Net Income | $-5,118 |
| Cost-to-Charge Ratio | $0 |
|---|---|
| Net Medicaid Revenue | $12,491 |
| Medicaid Charges | $60,018 |
| Net CHIP Revenue | |
| CHIP Charges |
| EHR | Epic Community Connect |
|---|---|
| EHR Version | EpicCare Community Connect |
| EHR is Changing | No |
| ERP | Unknown |
|---|---|
| ERP Version | NA |
| EHR is Changing | No |