West River Health Services

West River Health Services, located in Hettinger, ND, is a nationally recognized rural healthcare organization dedicated to providing comprehensive and high-quality medical care with a personal touch. As the largest medical complex in Adams County, we serve a wide region with a dedicated team of physicians, advanced practice providers, and visiting specialists. Our services include emergency care, surgery, family medicine, and rehabilitation, all delivered with "big city" medical treatment and small-town friendliness. Our commitment to "Quality First" ensures excellence in practice, innovation in service, and compassion for every patient. Experience the difference at West River Health Services, where your well-being is our top priority.

Identifiers

Hospital Name West River Health Services
Facility ID 351330

Location

Address 1000 HIGHWAY 12
City/Town Hettinger
State ND
ZIP Code 58639
County/Parish ADAMS

Health System

Health System Independent
Health System Website Domain wrhs.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 25
Health System Hospital Locations North Dakota

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details West River Health Services
Emergency Services Yes

No leaders were identified on West River Health Services's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 25

Staffing & Personnel

FTE Employees on Payroll 135.04
FTE Interns & Residents 3.31

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1306
Inpatient Days (Title XIX) 106
Total Inpatient Days 1795
Bed Count 25
Available Bed Days 9125
Discharges (Title V) NA
Discharges (Title XVIII) 226
Discharges (Title XIX) 22
Total Discharges 367

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 877
Inpatient Days (Title XIX; Adults & Peds) 61
Total Inpatient Days (Adults & Peds) 1275
Bed Count (Adults & Peds) 25
Available Bed Days (Adults & Peds) 9125
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 226
Discharges (Title XIX; Adults & Peds) 22
Total Discharges (Adults & Peds) 367

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has a low ER wait and treatment time of less than 2 hours
Care Quality Concerns NA

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 77%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 119

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -17.9
Readmission Score Hospital Return Days for Pneumonia Patients -9.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.2
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.7
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Apr 01, 2022
Fiscal Year End Mar 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $30
Bad Debt Expense $163
Uncompensated Care Cost $163
Total Uncompensated Care $1,677

Operating Expenses ($ thousands)

Total Salaries $13,996
Overhead Expenses (Non-Salary) $15,386
Depreciation Expense $1,304
Total Operating Costs $24,702

Charges ($ thousands)

Inpatient Charges $5,227
Outpatient Charges $20,527
Total Patient Charges $25,754

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $7,045
Short-Term Investments
Notes Receivable
Accounts Receivable $9,595
Allowance for Doubtful Accounts $-5,157
Inventory $594
Prepaid Expenses $319
Other Current Assets
Total Current Assets $13,090

Balance Sheet – Fixed Assets ($ thousands)

Land Value $90
Land Improvements Value $1,079
Building Value $21,462
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $16,422
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $10,419

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $7,397
Total Other Assets $7,397
Total Assets $30,906

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $646
Salaries & Wages Payable $1,061
Payroll Taxes Payable $121
Short-Term Debt $116
Deferred Revenue
Other Current Liabilities $-71
Total Current Liabilities $1,873

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $593
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $593
Total Liabilities $2,466

Balance Sheet – Equity ($ thousands)

General Fund Balance $28,440
Total Fund Balances $28,440
Total Liabilities & Equity $30,906

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $5,227
Outpatient Revenue $25,706
Total Patient Revenue $30,933
Contractual Allowances & Discounts $6,539
Net Patient Revenue $24,394
Total Operating Expenses $29,382
Net Service Income $-4,988
Other Income $1,916
Total Income $-3,072
Other Expenses $16
Net Income $-3,088

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $1,117
Medicaid Charges $2,061
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic Community Connect
EHR Version EpicCare Community Connect
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No