Natchitoches Regional Medical Center

Natchitoches Regional Medical Center (NRMC), located at 501 Keyser Avenue in Natchitoches, LA, is your community healthcare provider, offering a continuum of care from newborns to seniors. As the largest rural hospital in the state, NRMC provides comprehensive services including emergency care, surgery, cancer care, women's services, and rehabilitation. Dedicated to delivering excellent care close to home, NRMC prioritizes patient safety and a positive experience. The center also operates 21 health-related clinics and facilities. Choose Natchitoches Regional Medical Center for quality, compassionate care for you and your family!

Identifiers

Hospital Name Natchitoches Regional Medical Center
Facility ID 190007

Location

Address 501 KEYSER AVE
City/Town Natchitoches
State LA
ZIP Code 71457
County/Parish NATCHITOCHES

Health System

Health System CHRISTUS Health
Health System Website Domain christushealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 24
Health System Total Beds 5528
Health System Hospital Locations Louisiana, New Mexico and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details Natchitoches Parish Hospital Service District
Emergency Services Yes

Kirk Soileau

Chief Executive Officer

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 96

Staffing & Personnel

FTE Employees on Payroll 494.98
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1684
Inpatient Days (Title XIX) 71
Total Inpatient Days 6748
Bed Count 81
Available Bed Days 29565
Discharges (Title V) NA
Discharges (Title XVIII) 452
Discharges (Title XIX) 22
Total Discharges 1646

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1201
Inpatient Days (Title XIX; Adults & Peds) 60
Total Inpatient Days (Adults & Peds) 4510
Bed Count (Adults & Peds) 73
Available Bed Days (Adults & Peds) 26645
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 452
Discharges (Title XIX; Adults & Peds) 22
Total Discharges (Adults & Peds) 1646

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital. Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 64%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 141

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 3.7
Readmission Score Hospital Return Days for Pneumonia Patients 41.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.1
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.8
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) 0.000
SSI SIR (Standardized Infection Ratio) 0.591
CDI SIR (Standardized Infection Ratio) 0.942
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $209
Bad Debt Expense $6,556
Uncompensated Care Cost $2,184
Total Uncompensated Care $4,214

Operating Expenses ($ thousands)

Total Salaries $41,204
Overhead Expenses (Non-Salary) $59,213
Depreciation Expense $3,596
Total Operating Costs $81,226

Charges ($ thousands)

Inpatient Charges $58,408
Outpatient Charges $213,789
Total Patient Charges $272,197

Wage-Related Details ($ thousands)

Core Wage Costs $4,804
Wage Costs (RHC/FQHC) $231
Adjusted Salaries $41,910
Contract Labor (Patient Care) $1,927
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $4,894
Short-Term Investments
Notes Receivable $3,825
Accounts Receivable $40,265
Allowance for Doubtful Accounts $-26,410
Inventory $2,204
Prepaid Expenses $837
Other Current Assets $430
Total Current Assets $30,753

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,047
Land Improvements Value $574
Building Value $70,800
Leasehold Improvements $39
Fixed Equipment Value
Major Movable Equipment $61,041
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $45,912

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $14,379
Other Assets $3,506
Total Other Assets $17,885
Total Assets $94,550

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $10,575
Salaries & Wages Payable $4,870
Payroll Taxes Payable $93
Short-Term Debt
Deferred Revenue $105
Other Current Liabilities
Total Current Liabilities $15,643

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $13,545
Total Long-Term Liabilities $13,545
Total Liabilities $29,187

Balance Sheet – Equity ($ thousands)

General Fund Balance $65,363
Total Fund Balances $65,363
Total Liabilities & Equity $94,550

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $899
DRG (Post-Oct 1) $2,802
Outlier Payments
DSH Adjustment $111
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $58,650
Outpatient Revenue $231,345
Total Patient Revenue $289,995
Contractual Allowances & Discounts $207,583
Net Patient Revenue $82,413
Total Operating Expenses $100,417
Net Service Income $-18,005
Other Income $12,419
Total Income $-5,586
Other Expenses
Net Income $-5,586

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $18,933
Medicaid Charges $70,247
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Unknown
EHR is Changing No