Palo Verde Behavioral Health

Palo Verde Behavioral Health, located in Tucson, Arizona, at 2695 N Craycroft Road, is a Joint Commission-accredited facility that provides comprehensive mental health and substance abuse services for adolescents (ages 12-17) and adults (ages 18+). We offer a full continuum of care, including inpatient, intensive outpatient (IOP), and partial hospitalization (PHP) programs, as well as telehealth options. Our specialized programs include services for dual diagnosis, LGBTQ+ individuals, military personnel (active duty and veterans), and first responders, with trauma-informed care available. We accept most major insurance plans, including government-funded options.

Identifiers

Hospital Name Palo Verde Behavioral Health
Facility ID 034030

Location

Address 2695 NORTH CRAYCROFT ROAD
City/Town Tucson
State AZ
ZIP Code 85712
County/Parish PIMA

Health System

Health System Universal Health Services
Health System Website Domain uhs.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 100
Health System Total Beds 12060
Health System Hospital Locations Alabama, Arkansas, Arizona, California, Colorado, NA, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Massachusetts, Michigan, Mississippi, North Carolina, North Dakota, New Jersey, New Mexico, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington and Wisconsin

Ownership & Characteristics

Hospital Type Psychiatric
Hospital Ownership Voluntary non-profit - Private
Ownership Details Universal Health Services
Emergency Services Yes

Amanda Scott, MA, LPC

Director of Clinical Services

NA

Robert Mcmillan

Director of Plant Operations

NA

Heather Morgenstern, MHA

Director of Performance Improvement and Risk Management

NA

Anna Perreira

Chief Financial Officer

NA

Carol Britton

Chief Nursing Officer

NA

Wendy Feldstein

Director of Human Resources

NA

Ian Scott

Manager of Risk Management

NA

Katie Studenski

Director of the Business Office

NA

John Boyer

Director of Pharmacy

NA

Trisha Clark

Director of Health Information Management

NA

Tom Cleereman, LCSW

Director of Outpatient Services

NA

Sam Jaeckels, LMSW

Director of Utilization Management

NA

Rosa Elias

Credentialing/Medical Staff

NA

Monica Lee

Director of Admissions

NA

John T. P. Liggins, MD, MS

Chief Medical Director

Specialty: General Adult Psychiatry Residency: University of Iowa Hospitals and Clinics Medical School: Stanford University School of Medicine Board Certified through ABPN.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 84

Staffing & Personnel

FTE Employees on Payroll 172.6
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1232
Inpatient Days (Title XIX) 953
Total Inpatient Days 22982
Bed Count 84
Available Bed Days 30660
Discharges (Title V) NA
Discharges (Title XVIII) 107
Discharges (Title XIX) 102
Total Discharges 2763

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1232
Inpatient Days (Title XIX; Adults & Peds) 953
Total Inpatient Days (Adults & Peds) 22982
Bed Count (Adults & Peds) 84
Available Bed Days (Adults & Peds) 30660
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 107
Discharges (Title XIX; Adults & Peds) 102
Total Discharges (Adults & Peds) 2763

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate
Care Quality Concerns NA

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) NA

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients NA
Readmission Score Hospital Return Days for Heart Failure Patients NA
Readmission Score Hospital Return Days for Pneumonia Patients NA
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) NA
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy NA
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy NA
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery NA
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate NA
Readmission Score Rate of Readmission for CABG NA
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients NA
Readmission Score Heart Failure (HF) 30-Day Readmission Rate NA
Readmission Score Rate of Readmission After Hip/Knee Replacement NA
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) NA
Readmission Score Pneumonia (PN) 30-Day Readmission Rate NA
Readmission Group Hospital Return Days for Heart Attack Patients NA
Readmission Group Hospital Return Days for Heart Failure Patients NA
Readmission Group Hospital Return Days for Pneumonia Patients NA
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) NA
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy NA
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy NA
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery NA
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate NA
Readmission Group Rate of Readmission for CABG NA
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients NA
Readmission Group Heart Failure (HF) 30-Day Readmission Rate NA
Readmission Group Rate of Readmission After Hip/Knee Replacement NA
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) NA
Readmission Group Pneumonia (PN) 30-Day Readmission Rate NA

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Sep 01, 2022
Fiscal Year End Aug 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost
Bad Debt Expense
Uncompensated Care Cost
Total Uncompensated Care

Operating Expenses ($ thousands)

Total Salaries $12,459
Overhead Expenses (Non-Salary) $14,579
Depreciation Expense $604
Total Operating Costs $21,801

Charges ($ thousands)

Inpatient Charges $49,413
Outpatient Charges $4,637
Total Patient Charges $54,050

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-132
Short-Term Investments
Notes Receivable
Accounts Receivable $4,591
Allowance for Doubtful Accounts
Inventory $84
Prepaid Expenses $148
Other Current Assets
Total Current Assets $4,692

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $8,338
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $2,166
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $5,539

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $3,732
Total Other Assets $3,732
Total Assets $13,963

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $302
Salaries & Wages Payable $1,323
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities
Total Current Liabilities $12,033

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities $12,033

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,929
Total Fund Balances $1,929
Total Liabilities & Equity $13,963

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $49,413
Outpatient Revenue $4,637
Total Patient Revenue $54,050
Contractual Allowances & Discounts $31,880
Net Patient Revenue $22,171
Total Operating Expenses $25,524
Net Service Income $-3,353
Other Income $82
Total Income $-3,271
Other Expenses $0
Net Income $-3,271

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio
Net Medicaid Revenue
Medicaid Charges
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No