Baylor Scott & White The Heart Hospital - Plano

Baylor Scott & White The Heart Hospital – Plano, located at 1100 Allied Drive in Plano, TX, offers award-winning cardiovascular care with a focus on quality and patient outcomes. As a nationally recognized top heart hospital, our expert team provides compassionate care and performs a high volume of CABG and heart valve surgeries. We are dedicated to delivering advanced treatments and utilizing innovative technologies such as robotic surgery to help you live a healthier, stronger life. Trust your heart with us and experience exceptional care in North Texas.

Identifiers

Hospital Name Baylor Scott & White The Heart Hospital - Plano
Facility ID 670025

Location

Address 1100 ALLIED DRIVE
City/Town Plano
State TX
ZIP Code 75093
County/Parish COLLIN

Health System

Health System Baylor Scott & White Health
Health System Website Domain bswhealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 34
Health System Total Beds 4287
Health System Hospital Locations Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Baylor Scott & White Health
Emergency Services Yes

Mark Valentine

CEO

seasoned healthcare executive with over 25 years of progressive cardiac and vascular program leadership across nationally recognized cardiovascular institutions. Since January 2006, Valentine has been instrumental in growing and expanding the advanced services at The Heart Hospitals through innovation and his steadfast commitment to extraordinary quality outcomes.

J. Michael DiMaio, MD, FACS, FAHA

David L. Brown, MD, FACC, FACP, FSCAI

Suzanne Krais, DNP, RN, NEA-BC, CCRN-K

VP, CNO — BSWH Heart Hospital Plano

I commit to creating an environment where people strive to practice at the top of their abilities so that patients and members are cared for with respect, empathy and skill.

Bryan Nichols

Brad Morgan, MBA

Eleanor Huff, MSN, RN

Brad McCall, JD

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 68

Staffing & Personnel

FTE Employees on Payroll 1034.33
FTE Interns & Residents 18.84

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 13407
Inpatient Days (Title XIX) 45
Total Inpatient Days 34072
Bed Count 109
Available Bed Days 39785
Discharges (Title V) NA
Discharges (Title XVIII) 3069
Discharges (Title XIX) 8
Total Discharges 6370

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) NA
Inpatient Days (Title XIX; Adults & Peds) NA
Total Inpatient Days (Adults & Peds) NA
Bed Count (Adults & Peds) NA
Available Bed Days (Adults & Peds) NA
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3069
Discharges (Title XIX; Adults & Peds) 8
Total Discharges (Adults & Peds) 6370

Quality Summary

Care Quality Stengths Overall patient satisfaction is overall very high. Patients report that nurse communication is excellent. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. Patients were very positive about the quiet atmosphere of the hospital. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital struggles with high infection rates

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 90%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients Better Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Better Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Better Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 167

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 1.7
Readmission Score Hospital Return Days for Heart Failure Patients -9.6
Readmission Score Hospital Return Days for Pneumonia Patients -30.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.1
Readmission Score Rate of Readmission for CABG 9.5
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.4
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) N/A
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 0.418
MRSA SIR (Standardized Infection Ratio) 1.474

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $6,100
Bad Debt Expense $9,077
Uncompensated Care Cost $7,905
Total Uncompensated Care $7,906

Operating Expenses ($ thousands)

Total Salaries $106,264
Overhead Expenses (Non-Salary) $239,044
Depreciation Expense $8,204
Total Operating Costs $288,717

Charges ($ thousands)

Inpatient Charges $806,999
Outpatient Charges $717,460
Total Patient Charges $1,524,459

Wage-Related Details ($ thousands)

Core Wage Costs $20,825
Wage Costs (RHC/FQHC)
Adjusted Salaries $106,373
Contract Labor (Patient Care) $1,789
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $401

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $50,421
Short-Term Investments $41,995
Notes Receivable
Accounts Receivable $96,083
Allowance for Doubtful Accounts $-46,316
Inventory $8,686
Prepaid Expenses $113
Other Current Assets
Total Current Assets $177,704

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $11,620
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $127,448
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $34,326

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $264,930
Total Other Assets $264,930
Total Assets $476,960

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $12,270
Salaries & Wages Payable $4,506
Payroll Taxes Payable $1,025
Short-Term Debt
Deferred Revenue
Other Current Liabilities $43,177
Total Current Liabilities $113,114

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $171,969
Total Long-Term Liabilities $171,969
Total Liabilities $285,084

Balance Sheet – Equity ($ thousands)

General Fund Balance $191,877
Total Fund Balances $191,877
Total Liabilities & Equity $476,960

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $49,313
DRG (Post-Oct 1) $17,539
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments $25,611
Total IME Payments $5,852

Revenue & Income Statement ($ thousands)

Inpatient Revenue $811,863
Outpatient Revenue $715,724
Total Patient Revenue $1,527,587
Contractual Allowances & Discounts $1,062,994
Net Patient Revenue $464,594
Total Operating Expenses $345,308
Net Service Income $119,286
Other Income $36,941
Total Income $156,227
Other Expenses
Net Income $156,227

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $4,691
Medicaid Charges $9,262
Net CHIP Revenue $8
CHIP Charges $47

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No