Good Shepherd Medical Center - Hermiston

Good Shepherd Medical Center, located at 610 NW 11th Street in Hermiston, Oregon, is a thriving independent healthcare system committed to providing high-quality care to Northeast Oregon. As a progressive, not-for-profit hospital, we offer comprehensive medical, surgical, and emergency services, including a Level 3 Trauma Emergency Department open 24/7. Our services encompass primary and specialty care through the Good Shepherd Medical Group, diagnostic imaging, laboratory services, home health, hospice, and more. We are accredited by Det Norske Veritas (DNV) and are dedicated to serving the healthcare needs of the greater Northeast Oregon region. Additionally, we have been recognized as a U.S. Top Workplace by Gallagher for two consecutive years.

Identifiers

Hospital Name Good Shepherd Medical Center - Hermiston
Facility ID 381325

Location

Address 610 NW 11TH STREET
City/Town Hermiston
State OR
ZIP Code 97838
County/Parish UMATILLA

Health System

Health System Independent
Health System Website Domain gshealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 25
Health System Hospital Locations Oregon

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Good Shepherd Health Care System
Emergency Services Yes

No leaders were identified on Good Shepherd Medical Center - Hermiston's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 25

Staffing & Personnel

FTE Employees on Payroll 611.11
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2836
Inpatient Days (Title XIX) 281
Total Inpatient Days 6640
Bed Count 25
Available Bed Days 9125
Discharges (Title V) NA
Discharges (Title XVIII) 630
Discharges (Title XIX) 106
Total Discharges 1582

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2741
Inpatient Days (Title XIX; Adults & Peds) 281
Total Inpatient Days (Adults & Peds) 5811
Bed Count (Adults & Peds) 25
Available Bed Days (Adults & Peds) 9125
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 630
Discharges (Title XIX; Adults & Peds) 106
Total Discharges (Adults & Peds) 1582

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 59%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 146

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 3.3
Readmission Score Hospital Return Days for Pneumonia Patients -20
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.8
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.9
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.9
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $5,183
Bad Debt Expense $2,992
Uncompensated Care Cost $6,816
Total Uncompensated Care $17,435

Operating Expenses ($ thousands)

Total Salaries $66,492
Overhead Expenses (Non-Salary) $101,567
Depreciation Expense $8,726
Total Operating Costs $136,436

Charges ($ thousands)

Inpatient Charges $50,706
Outpatient Charges $193,691
Total Patient Charges $244,397

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $7,011
Short-Term Investments
Notes Receivable
Accounts Receivable $41,085
Allowance for Doubtful Accounts $-11,216
Inventory $4,227
Prepaid Expenses $4,733
Other Current Assets $213
Total Current Assets $56,222

Balance Sheet – Fixed Assets ($ thousands)

Land Value $7,457
Land Improvements Value $3,259
Building Value $90,175
Leasehold Improvements $1
Fixed Equipment Value $2,926
Major Movable Equipment $38,557
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $63,705

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $171,906
Other Assets $7,458
Total Other Assets $179,364
Total Assets $299,292

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable
Salaries & Wages Payable $10,250
Payroll Taxes Payable
Short-Term Debt $323
Deferred Revenue
Other Current Liabilities $19,552
Total Current Liabilities $30,124

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities $30,124

Balance Sheet – Equity ($ thousands)

General Fund Balance $269,168
Total Fund Balances $269,168
Total Liabilities & Equity $299,292

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $68,309
Outpatient Revenue $227,145
Total Patient Revenue $295,454
Contractual Allowances & Discounts $117,918
Net Patient Revenue $177,536
Total Operating Expenses $168,059
Net Service Income $9,477
Other Income $18,907
Total Income $28,384
Other Expenses
Net Income $28,384

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $34,039
Medicaid Charges $79,996
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic Community Connect
EHR Version EpicCare Community Connect
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No