San Juan Regional Medical Center

San Juan Regional Medical Center, located at 801 West Maple Street in Farmington, NM, is a community-owned, non-profit hospital dedicated to improving lives through personalized health and care. Serving the Four Corners region since 1910, this 198-bed acute care facility offers a comprehensive range of services, including a Level III Trauma Center, a regional cancer center, a heart center, and advanced brain and spine care. With a mission to deliver world-class care, San Juan Regional Medical Center is committed to integrating advanced medical technologies and providing compassionate, patient-centered care. Experience exceptional healthcare in a healing environment designed with open-air balconies, meditation rooms, and a beautiful healing garden.

Identifiers

Hospital Name San Juan Regional Medical Center
Facility ID 320005

Location

Address 801 WEST MAPLE STREET
City/Town Farmington
State NM
ZIP Code 87401
County/Parish SAN JUAN

Health System

Health System San Juan Regional Medical Center
Health System Website Domain sanjuanregional.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 265
Health System Hospital Locations New Mexico and Utah

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Independent
Emergency Services Yes

Jason Rounds

President / CEO

Over 30 years of executive level experience in not for profit and academic medical centers, most recently serving as Chief Administrative Officer and Associate Vice Chancellor for Clinical Finance at the University of Arkansas for Medical Sciences (UAMS) in Little Rock. Spent 14 years with CHRISTUS Health in a variety of executive roles, including market president in Texarkana, Texas. Fellow of the American College of Healthcare Executives (FACHE) and a Fellow of the Healthcare Financial Management Association (FHFMA). Holds a Bachelor of Science in Health Care Sciences from the University of Texas Medical Branch at Galveston and a Master of Business Administration from Centenary College in Shreveport. Born in Roswell and spent five years at the University of New Mexico's Health Sciences Center. Assumed the role of president and chief executive officer effective May 1, 2023.

John Mayer

Chief Financial Officer

Served as Chief Financial Officer and Acting Administrator in January 2023.

Neil Teatsorth

Chief Human Resources Officer

Kammie Monarch

Chief Nursing Executive

Joined as Chief Nursing Officer (CNO) in May 2022, replacing Suzanne Smith. Described as a visionary healthcare leader with a demonstrated history of achieving strong outcomes. Holds a master's degree in nursing and a Juris Doctorate. Previously served as CNO of Oklahoma Medical University Center for 10 years and as the American Nurse Association's Director of Magnet and Accreditation Programs. Has advanced knowledge of hospital nursing regulatory standards and accreditation pursuits.

Robert M. Underwood, MD

Chief Medical Officer

Rachel Skoog

Chief Operating Officer

Barbara Charles

Chief Administrative Officer

Also listed as VP of San Juan Health Partners.

Anne Eley, Esq.

Chief Legal Officer

Also listed as General Counsel VP Legal Affairs.

John Gaede

Chief Information Officer

Eddie Carraro

VP of Human Resources

Ruth Brooks

VP Accreditation, Professional, and Support Services

Also listed as Chief Operating Officer in one snippet.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program Yes

Capacity & Services

Licensed Beds 240

Staffing & Personnel

FTE Employees on Payroll 1596.72
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 12238
Inpatient Days (Title XIX) 2658
Total Inpatient Days 36118
Bed Count 191
Available Bed Days 69715
Discharges (Title V) NA
Discharges (Title XVIII) 2376
Discharges (Title XIX) 804
Total Discharges 10619

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 9228
Inpatient Days (Title XIX; Adults & Peds) 1752
Total Inpatient Days (Adults & Peds) 28380
Bed Count (Adults & Peds) 168
Available Bed Days (Adults & Peds) 61320
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2376
Discharges (Title XIX; Adults & Peds) 804
Total Discharges (Adults & Peds) 10619

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Low overall patient satisfaction.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 55%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 168

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -2.2
Readmission Score Hospital Return Days for Heart Failure Patients -2.3
Readmission Score Hospital Return Days for Pneumonia Patients 2.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.4
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.2
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.406
CAUTI SIR (Standardized Infection Ratio) 0.862
SSI SIR (Standardized Infection Ratio) 1.195
CDI SIR (Standardized Infection Ratio) 0.780
MRSA SIR (Standardized Infection Ratio) 0.831

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,458
Bad Debt Expense $5,076
Uncompensated Care Cost $2,811
Total Uncompensated Care $4,847

Operating Expenses ($ thousands)

Total Salaries $146,466
Overhead Expenses (Non-Salary) $216,544
Depreciation Expense $12,164
Total Operating Costs $236,756

Charges ($ thousands)

Inpatient Charges $387,635
Outpatient Charges $521,889
Total Patient Charges $909,524

Wage-Related Details ($ thousands)

Core Wage Costs $21,228
Wage Costs (RHC/FQHC)
Adjusted Salaries $146,466
Contract Labor (Patient Care) $26,197
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $67,201
Short-Term Investments $9,218
Notes Receivable
Accounts Receivable $172,380
Allowance for Doubtful Accounts $-119,916
Inventory $18,590
Prepaid Expenses $5,102
Other Current Assets
Total Current Assets $159,774

Balance Sheet – Fixed Assets ($ thousands)

Land Value $13,134
Land Improvements Value $5,948
Building Value $195,067
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $212,239
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $138,722

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $202,634
Other Assets $3,969
Total Other Assets $206,603
Total Assets $505,099

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $6,962
Salaries & Wages Payable $24,424
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $26,002
Total Current Liabilities $57,388

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $99,175
Unsecured Loans
Other Long-Term Liabilities $5,737
Total Long-Term Liabilities $104,912
Total Liabilities $162,300

Balance Sheet – Equity ($ thousands)

General Fund Balance $342,799
Total Fund Balances $342,799
Total Liabilities & Equity $505,099

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $6,379
DRG (Post-Oct 1) $19,409
Outlier Payments
DSH Adjustment $2,309
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $387,635
Outpatient Revenue $676,514
Total Patient Revenue $1,064,150
Contractual Allowances & Discounts $717,217
Net Patient Revenue $346,932
Total Operating Expenses $363,010
Net Service Income $-16,078
Other Income $30,215
Total Income $14,137
Other Expenses
Net Income $14,137

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $81,655
Medicaid Charges $323,399
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No