Flushing Hospital Medical Center

Flushing Hospital Medical Center, established in 1884 and located at 45th Avenue and Parsons Boulevard in Flushing, NY, is a leading not-for-profit teaching hospital dedicated to providing high-quality, cost-effective healthcare. As one of the oldest hospitals in New York City and Queens' first hospital, we have evolved with the community to meet its changing needs. We are a New York State designated Primary Stroke Center and a Level 3 Perinatal Center, offering a wide range of services, including emergency care, maternity services, mental health services, and specialized programs. At Flushing Hospital, our vision is to be the highest quality and most responsive healthcare provider, sensitive to all.

Identifiers

Hospital Name Flushing Hospital Medical Center
Facility ID 330193

Location

Address 45TH AVENUE AND PARSONS BOULEVARD
City/Town Flushing
State NY
ZIP Code 11355
County/Parish QUEENS

Health System

Health System Medisys Health Network
Health System Website Domain medisyshealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 717
Health System Hospital Locations New York

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Medisys Health Network
Emergency Services Yes

No leaders were identified on Flushing Hospital Medical Center's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 293

Staffing & Personnel

FTE Employees on Payroll 1741.2
FTE Interns & Residents 113.36

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 11676
Inpatient Days (Title XIX) 8303
Total Inpatient Days 52655
Bed Count 247
Available Bed Days 90155
Discharges (Title V) NA
Discharges (Title XVIII) 1691
Discharges (Title XIX) 990
Total Discharges 11095

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 11676
Inpatient Days (Title XIX; Adults & Peds) 7270
Total Inpatient Days (Adults & Peds) 45478
Bed Count (Adults & Peds) 233
Available Bed Days (Adults & Peds) 85045
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1691
Discharges (Title XIX; Adults & Peds) 990
Total Discharges (Adults & Peds) 11095

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 58%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 206

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -13.4
Readmission Score Hospital Return Days for Pneumonia Patients 52.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.7
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.038
CAUTI SIR (Standardized Infection Ratio) 0.293
SSI SIR (Standardized Infection Ratio) 1.404
CDI SIR (Standardized Infection Ratio) 0.574
MRSA SIR (Standardized Infection Ratio) 1.004

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,606
Bad Debt Expense $9,828
Uncompensated Care Cost $11,198
Total Uncompensated Care $45,783

Operating Expenses ($ thousands)

Total Salaries $151,364
Overhead Expenses (Non-Salary) $183,282
Depreciation Expense $13,400
Total Operating Costs $277,897

Charges ($ thousands)

Inpatient Charges $252,073
Outpatient Charges $160,993
Total Patient Charges $413,067

Wage-Related Details ($ thousands)

Core Wage Costs $52,180
Wage Costs (RHC/FQHC)
Adjusted Salaries $151,364
Contract Labor (Patient Care) $1,356
Wage Costs (Part A Teaching) $2,711
Wage Costs (Interns & Residents) $3,748

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $37,567
Short-Term Investments
Notes Receivable
Accounts Receivable $31,452
Allowance for Doubtful Accounts $-9,626
Inventory $5,791
Prepaid Expenses
Other Current Assets $2,413
Total Current Assets $165,099

Balance Sheet – Fixed Assets ($ thousands)

Land Value $5,167
Land Improvements Value $1,841
Building Value $130,592
Leasehold Improvements
Fixed Equipment Value $28,745
Major Movable Equipment $134,857
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $92,171

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $60,947
Total Other Assets $60,947
Total Assets $318,217

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $41,183
Salaries & Wages Payable $18,383
Payroll Taxes Payable
Short-Term Debt $3,334
Deferred Revenue
Other Current Liabilities $135,438
Total Current Liabilities $198,338

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $175,826
Total Long-Term Liabilities $175,826
Total Liabilities $374,164

Balance Sheet – Equity ($ thousands)

General Fund Balance $-55,947
Total Fund Balances $-55,947
Total Liabilities & Equity $318,217

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $17,379
DRG (Post-Oct 1) $5,793
Outlier Payments
DSH Adjustment $2,703
Eligible DSH % $0
Simulated MC Payments $16,001
Total IME Payments $4,934

Revenue & Income Statement ($ thousands)

Inpatient Revenue $252,073
Outpatient Revenue $160,993
Total Patient Revenue $413,067
Contractual Allowances & Discounts $107,096
Net Patient Revenue $305,971
Total Operating Expenses $334,646
Net Service Income $-28,675
Other Income $36,892
Total Income $8,217
Other Expenses
Net Income $8,217

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $110,473
Medicaid Charges $227,784
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No