HCA Florida Palms West Hospital

HCA Florida Palms West Hospital, located at 13001 Southern Blvd, Loxahatchee, FL, is a comprehensive acute care hospital that has been providing high-quality healthcare to Palm Beach County and the surrounding areas since 1986. As a full-service hospital and emergency room, we offer a wide range of specialties, including cardiology, obstetrics, a dedicated pediatric emergency department, and a full-service children's hospital. Our experienced and compassionate team of over 900 employees and more than 790 physicians is committed to delivering personalized care and utilizing the latest technological advances to meet the needs of our community. We are proud to be part of the largest network of doctors, nurses, and care sites in the state, ensuring you and your family receive the expert care you deserve, close to home.

Identifiers

Hospital Name HCA Florida Palms West Hospital
Facility ID 100269

Location

Address 13001 SOUTHERN BLVD
City/Town Loxahatchee
State FL
ZIP Code 33470
County/Parish PALM BEACH

Health System

Health System HCA
Health System Website Domain hcahealthcare.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 137
Health System Total Beds 39222
Health System Hospital Locations Alaska, California, Colorado, Florida, Georgia, Idaho, Kansas, Kentucky, Louisiana, Missouri, North Carolina, New Hampshire, Nevada, South Carolina, Tennessee, Texas, Utah and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details HCA
Emergency Services Yes

No leaders were identified on HCA Florida Palms West Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 206

Staffing & Personnel

FTE Employees on Payroll 776.03
FTE Interns & Residents 22.21

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 7553
Inpatient Days (Title XIX) 2752
Total Inpatient Days 56315
Bed Count 206
Available Bed Days 74700
Discharges (Title V) NA
Discharges (Title XVIII) 1729
Discharges (Title XIX) 795
Total Discharges 13561

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 5996
Inpatient Days (Title XIX; Adults & Peds) 1375
Total Inpatient Days (Adults & Peds) 43796
Bed Count (Adults & Peds) 170
Available Bed Days (Adults & Peds) 63520
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1729
Discharges (Title XIX; Adults & Peds) 795
Total Discharges (Adults & Peds) 13561

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report significant challenges with Staff responsiveness to their needs. Patients report challenges with communication about their medications. Patients reported concerns with being abel to have quiet rest in the hospital Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication โ€“ Star Rating
Doctor Communication โ€“ Star Rating
Staff Responsiveness โ€“ Star Rating
Communication About Medicines โ€“ Star Rating
Discharge Information โ€“ Star Rating
Care Transition โ€“ Star Rating
Cleanliness โ€“ Star Rating
Quietness โ€“ Star Rating
Overall Hospital Rating โ€“ Star Rating
Recommend Hospital โ€“ Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 61%

Mortality Group Indicators

Mortality Group โ€“ Rate of Complications for Hip/Knee Replacement Patients
Mortality Group โ€“ Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group โ€“ Death Rate for CABG Surgery Patients
Mortality Group โ€“ Death Rate for COPD Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Stroke Patients No Different Than National Average
Mortality Group โ€“ Pressure Ulcer Rate No Different Than National Average
Mortality Group โ€“ Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group โ€“ Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group โ€“ In-Hospital Fall with Hip Fracture Rate
Mortality Group โ€“ Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group โ€“ Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group โ€“ Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Sepsis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group โ€“ Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group โ€“ CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 128

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -1.7
Readmission Score Hospital Return Days for Pneumonia Patients 36.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.9
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.6
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 16.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 19.7
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Worse Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.857
CAUTI SIR (Standardized Infection Ratio) 0.215
SSI SIR (Standardized Infection Ratio) 1.090
CDI SIR (Standardized Infection Ratio) 0.069
MRSA SIR (Standardized Infection Ratio) 0.600

Fiscal Period

Fiscal Year Begin Jun 01, 2022
Fiscal Year End May 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $11,569
Bad Debt Expense $13,822
Uncompensated Care Cost $12,782
Total Uncompensated Care $23,926

Operating Expenses ($ thousands)

Total Salaries $63,334
Overhead Expenses (Non-Salary) $92,219
Depreciation Expense $8,716
Total Operating Costs $177,555

Charges ($ thousands)

Inpatient Charges $1,340,386
Outpatient Charges $1,021,259
Total Patient Charges $2,361,645

Wage-Related Details ($ thousands)

Core Wage Costs $16,405
Wage Costs (RHC/FQHC)
Adjusted Salaries $63,371
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $280

Balance Sheet โ€“ Current Assets ($ thousands)

Cash & Bank Balances $0
Short-Term Investments
Notes Receivable
Accounts Receivable $66,098
Allowance for Doubtful Accounts $-40,028
Inventory $6,333
Prepaid Expenses $664
Other Current Assets
Total Current Assets $33,076

Balance Sheet โ€“ Fixed Assets ($ thousands)

Land Value $7,143
Land Improvements Value $4,164
Building Value $44,289
Leasehold Improvements $8,660
Fixed Equipment Value $46,152
Major Movable Equipment $59,803
Minor Depreciable Equipment $8,667
Health IT Assets
Total Fixed Assets $71,715

Balance Sheet โ€“ Other Assets ($ thousands)

Long-Term Investments $719
Other Assets $225
Total Other Assets $944
Total Assets $105,734

Balance Sheet โ€“ Current Liabilities ($ thousands)

Accounts Payable $6,043
Salaries & Wages Payable $5,017
Payroll Taxes Payable $6,462
Short-Term Debt $518
Deferred Revenue
Other Current Liabilities $135
Total Current Liabilities $18,175

Balance Sheet โ€“ Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $1,419
Unsecured Loans $-462,466
Other Long-Term Liabilities $316
Total Long-Term Liabilities $-460,730
Total Liabilities $-442,555

Balance Sheet โ€“ Equity ($ thousands)

General Fund Balance $548,289
Total Fund Balances $548,289
Total Liabilities & Equity $105,734

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $5,240
DRG (Post-Oct 1) $11,469
Outlier Payments
DSH Adjustment $1,124
Eligible DSH % $0
Simulated MC Payments $26,758
Total IME Payments $672

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,340,369
Outpatient Revenue $1,021,276
Total Patient Revenue $2,361,645
Contractual Allowances & Discounts $2,128,538
Net Patient Revenue $233,107
Total Operating Expenses $155,439
Net Service Income $77,668
Other Income $1,462
Total Income $79,130
Other Expenses
Net Income $79,130

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $22,531
Medicaid Charges $544,281
Net CHIP Revenue $280
CHIP Charges $6,731

EHR Information

EHR MEDITECH Expanse
EHR Version Expanse
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No