University Medical Center New Orleans

University Medical Center New Orleans, located at 2000 Canal Street, is a leading academic medical center and the only Level 1 Trauma Center in Southeast Louisiana. As part of the LCMC Health system, we provide comprehensive, advanced care with 446 beds and a wide range of specialties. We are a teaching hospital affiliated with LSU and Tulane, offering the latest medical expertise and technology. Built for and by New Orleans, we are committed to serving our community with exceptional healthcare, research, and education.

Identifiers

Hospital Name University Medical Center New Orleans
Facility ID 190005

Location

Address 2000 CANAL STREET
City/Town New Orleans
State LA
ZIP Code 70112
County/Parish ORLEANS

Health System

Health System LCMC Health
Health System Website Domain lcmchealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 5
Health System Total Beds 2008
Health System Hospital Locations Louisiana

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details LCMC Health
Emergency Services Yes

No leaders were identified on University Medical Center New Orleans's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program Yes

Capacity & Services

Licensed Beds 446

Staffing & Personnel

FTE Employees on Payroll 2070.61
FTE Interns & Residents 412.43

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 8379
Inpatient Days (Title XIX) 7217
Total Inpatient Days 81445
Bed Count 310
Available Bed Days 113150
Discharges (Title V) NA
Discharges (Title XVIII) 1096
Discharges (Title XIX) 777
Total Discharges 10387

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 6588
Inpatient Days (Title XIX; Adults & Peds) 6406
Total Inpatient Days (Adults & Peds) 65556
Bed Count (Adults & Peds) 246
Available Bed Days (Adults & Peds) 89790
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1096
Discharges (Title XIX; Adults & Peds) 777
Total Discharges (Adults & Peds) 10387

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Patients were very positive about the quiet atmosphere of the hospital. The hospital is average in every measured mortality rate Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 73%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 369

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -7
Readmission Score Hospital Return Days for Pneumonia Patients -38.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 13.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.8
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.7
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.3
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.5
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.939
CAUTI SIR (Standardized Infection Ratio) 0.460
SSI SIR (Standardized Infection Ratio) 2.106
CDI SIR (Standardized Infection Ratio) 0.394
MRSA SIR (Standardized Infection Ratio) 2.069

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $59,518
Bad Debt Expense $15,736
Uncompensated Care Cost $63,717
Total Uncompensated Care $63,717

Operating Expenses ($ thousands)

Total Salaries $161,676
Overhead Expenses (Non-Salary) $659,940
Depreciation Expense $24,527
Total Operating Costs $567,373

Charges ($ thousands)

Inpatient Charges $1,173,558
Outpatient Charges $1,076,942
Total Patient Charges $2,250,500

Wage-Related Details ($ thousands)

Core Wage Costs $24,681
Wage Costs (RHC/FQHC)
Adjusted Salaries $161,693
Contract Labor (Patient Care) $62,843
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $11,645
Short-Term Investments
Notes Receivable
Accounts Receivable $72,675
Allowance for Doubtful Accounts
Inventory $12,565
Prepaid Expenses $29,851
Other Current Assets $875
Total Current Assets $218,789

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements $402
Fixed Equipment Value
Major Movable Equipment $83,697
Minor Depreciable Equipment
Health IT Assets $5,045
Total Fixed Assets $87,620

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $1,278
Other Assets $195,843
Total Other Assets $197,120
Total Assets $503,529

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $159,611
Salaries & Wages Payable $14,300
Payroll Taxes Payable
Short-Term Debt $28,000
Deferred Revenue $331
Other Current Liabilities $148,176
Total Current Liabilities $350,419

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $356,692
Unsecured Loans
Other Long-Term Liabilities $10,717
Total Long-Term Liabilities $367,409
Total Liabilities $717,827

Balance Sheet – Equity ($ thousands)

General Fund Balance $-214,299
Total Fund Balances $-214,299
Total Liabilities & Equity $503,529

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $10,153
DRG (Post-Oct 1) $3,313
Outlier Payments
DSH Adjustment $1,680
Eligible DSH % $0
Simulated MC Payments $22,522
Total IME Payments $6,813

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,187,403
Outpatient Revenue $1,100,830
Total Patient Revenue $2,288,233
Contractual Allowances & Discounts $1,616,919
Net Patient Revenue $671,314
Total Operating Expenses $821,616
Net Service Income $-150,302
Other Income $135,442
Total Income $-14,860
Other Expenses $-14,189
Net Income $-671

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $102,124
Medicaid Charges $753,242
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No