Valley Health Shenandoah Memorial Hospital

Valley Health Shenandoah Memorial Hospital, located in Woodstock, Virginia, is a 25-bed acute care hospital dedicated to providing quality healthcare to our community. We offer 24/7 emergency services, inpatient and outpatient surgery, cardiopulmonary services, women's care, diabetes management, behavioral health, a sleep lab, and health and wellness programs. Recognized as a Top 100 Critical Access Hospital, we are committed to exceptional patient safety and service, utilizing advanced treatment solutions and state-of-the-art technology. Valley Health Shenandoah Memorial Hospital proudly serves the community by improving health, from preventative care to unexpected diagnoses. We are located at 759 South Main Street, Woodstock, VA.

Identifiers

Hospital Name Valley Health Shenandoah Memorial Hospital
Facility ID 491305

Location

Address 759 SOUTH MAIN STREET
City/Town Woodstock
State VA
ZIP Code 22664
County/Parish SHENANDOAH

Health System

Health System Valley Health System
Health System Website Domain valleyhealthlink.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 10
Health System Total Beds 2270
Health System Hospital Locations New Jersey, Nevada, Virginia and West Virginia

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Valley Health System
Emergency Services Yes

N. Travis Clark

President

Cited as President of Shenandoah Memorial Hospital in multiple sources. [3, 4, 5, 10, 12] Also listed as Vice President, Operations, Shenandoah Memorial Hospital and Page Memorial Hospital. [9, 14] He commented on the hospital being named a Top 100 Critical Access Hospital, highlighting the team's commitment, resiliency, and skill set during the COVID-19 pandemic. [12] He also spoke about the expansion of the Hospice in the Hospital program. [3] Holds an MOL degree. [14]

Tammy Gasper

Vice President

Cited as SMH Vice President. [12] Expressed pride in the Shenandoah team for receiving national recognition. [12]

William “John" Zehner, MD

Vice president of Medical Affairs

Serves as Vice president of Medical Affairs for Page Memorial Hospital and Shenandoah Memorial Hospital. [15] Provides primary oversight for patient safety, quality of care improvement, medical staff engagement, and documentation accuracy. Responsible for implementing efficiencies and reducing variation in clinical care models. [15] Graduated from the Medical College of Pennsylvania where he completed his residency and fellowship in emergency medicine services. Formerly served as Emergency Department medical director and president of the medical staff at Shenandoah Memorial Hospital. He is also an attending physician in the Emergency Department. [15]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 25

Staffing & Personnel

FTE Employees on Payroll 239.59
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 3445
Inpatient Days (Title XIX) 57
Total Inpatient Days 6625
Bed Count 25
Available Bed Days 9125
Discharges (Title V) NA
Discharges (Title XVIII) 601
Discharges (Title XIX) 19
Total Discharges 1239

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1909
Inpatient Days (Title XIX; Adults & Peds) 57
Total Inpatient Days (Adults & Peds) 4262
Bed Count (Adults & Peds) 25
Available Bed Days (Adults & Peds) 9125
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 601
Discharges (Title XIX; Adults & Peds) 19
Total Discharges (Adults & Peds) 1239

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 67%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 142

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -13
Readmission Score Hospital Return Days for Pneumonia Patients -33
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.1
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.3
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $844
Bad Debt Expense $3,915
Uncompensated Care Cost $2,480
Total Uncompensated Care $6,148

Operating Expenses ($ thousands)

Total Salaries $28,721
Overhead Expenses (Non-Salary) $43,587
Depreciation Expense $5,279
Total Operating Costs $71,899

Charges ($ thousands)

Inpatient Charges $25,942
Outpatient Charges $140,207
Total Patient Charges $166,149

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $2,427
Short-Term Investments $23,392
Notes Receivable
Accounts Receivable $23,521
Allowance for Doubtful Accounts $-8,730
Inventory $493
Prepaid Expenses $885
Other Current Assets
Total Current Assets $43,624

Balance Sheet – Fixed Assets ($ thousands)

Land Value $2,216
Land Improvements Value $57,476
Building Value $6,763
Leasehold Improvements $1,385
Fixed Equipment Value $21,566
Major Movable Equipment $22,055
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $47,886

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $7,103
Other Assets $23,649
Total Other Assets $30,752
Total Assets $122,262

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $3,067
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities
Total Current Liabilities $-1,979

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $27,152
Total Long-Term Liabilities $27,152
Total Liabilities $25,173

Balance Sheet – Equity ($ thousands)

General Fund Balance $93,727
Total Fund Balances $97,089
Total Liabilities & Equity $122,262

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $25,995
Outpatient Revenue $146,630
Total Patient Revenue $172,625
Contractual Allowances & Discounts $94,395
Net Patient Revenue $78,230
Total Operating Expenses $72,308
Net Service Income $5,922
Other Income $-385
Total Income $5,537
Other Expenses $23
Net Income $5,514

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $8,222
Medicaid Charges $27,477
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No