WakeMed Raleigh Campus

WakeMed Raleigh Campus, located at 3000 New Bern Ave in Raleigh, NC, is WakeMed's flagship facility and a leading provider of advanced healthcare services since 1961. As a Level I Trauma Center, we offer a wide range of specialized services, including comprehensive heart care, advanced brain and spine treatments, a Level IV NICU, and advanced pregnancy and childbirth services. Our commitment to care and caring is reflected in our state-of-the-art technology and expert staff, ensuring the best possible outcomes for our patients. Discover exceptional care at WakeMed Raleigh Campus, where convenience and experience matter most.

Identifiers

Hospital Name WakeMed Raleigh Campus
Facility ID 340069

Location

Address 3000 NEW BERN AVE
City/Town Raleigh
State NC
ZIP Code 27610
County/Parish WAKE

Health System

Health System WakeMed
Health System Website Domain wakemed.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 815
Health System Hospital Locations North Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details WakeMed Health & Hospitals
Emergency Services Yes

Rebecca E. Andrews

Senior Vice President & Administrator, Raleigh Campus

MSCL. Becky serves as the Senior Vice President and Administrator of WakeMed Health and Hospital's Raleigh Enterprise. Becky is experienced in information management, utilization management and financial operations and has tremendous experience in the hospital and health care industry.

Charles Harr, MD

Chief Medical Officer, WakeMed's Raleigh campus

MD, MBA, Rear Admiral, MC, SHCE (Ret.)

Waqiah Ellis

Vice President, Nursing, Raleigh Campus

PhD, RN, NE-BC, BCC.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 659

Staffing & Personnel

FTE Employees on Payroll 4485
FTE Interns & Residents 66.83

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 39877
Inpatient Days (Title XIX) 18405
Total Inpatient Days 205112
Bed Count 609
Available Bed Days 222285
Discharges (Title V) NA
Discharges (Title XVIII) 6763
Discharges (Title XIX) 3142
Total Discharges 36142

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 30534
Inpatient Days (Title XIX; Adults & Peds) 13436
Total Inpatient Days (Adults & Peds) 132637
Bed Count (Adults & Peds) 431
Available Bed Days (Adults & Peds) 152007
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 6763
Discharges (Title XIX; Adults & Peds) 3142
Total Discharges (Adults & Peds) 36142

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 74%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications Worse Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 204

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 2
Readmission Score Hospital Return Days for Heart Failure Patients 15.8
Readmission Score Hospital Return Days for Pneumonia Patients 14.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.8
Readmission Score Rate of Readmission for CABG 9.1
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.3
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.1
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.2
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.858
CAUTI SIR (Standardized Infection Ratio) 0.314
SSI SIR (Standardized Infection Ratio) 1.515
CDI SIR (Standardized Infection Ratio) 0.236
MRSA SIR (Standardized Infection Ratio) 0.607

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $83,875
Bad Debt Expense $127,849
Uncompensated Care Cost $114,157
Total Uncompensated Care $114,157

Operating Expenses ($ thousands)

Total Salaries $351,463
Overhead Expenses (Non-Salary) $811,794
Depreciation Expense $55,778
Total Operating Costs $1,094,367

Charges ($ thousands)

Inpatient Charges $2,345,193
Outpatient Charges $2,318,976
Total Patient Charges $4,664,169

Wage-Related Details ($ thousands)

Core Wage Costs $75,109
Wage Costs (RHC/FQHC)
Adjusted Salaries $351,463
Contract Labor (Patient Care) $84,686
Wage Costs (Part A Teaching) $736
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $50,653
Short-Term Investments $626,956
Notes Receivable
Accounts Receivable $240,380
Allowance for Doubtful Accounts
Inventory $31,171
Prepaid Expenses
Other Current Assets $24,656
Total Current Assets $1,026,445

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $909,326
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $909,326

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $151,748
Other Assets $76,622
Total Other Assets $228,370
Total Assets $2,164,142

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $127,387
Salaries & Wages Payable $125,766
Payroll Taxes Payable
Short-Term Debt $30,795
Deferred Revenue
Other Current Liabilities $827
Total Current Liabilities $278,473

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $789,673
Unsecured Loans
Other Long-Term Liabilities $51,125
Total Long-Term Liabilities $840,798
Total Liabilities $1,119,271

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,044,871
Total Fund Balances $1,044,871
Total Liabilities & Equity $2,164,142

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $82,179
Outlier Payments
DSH Adjustment $3,246
Eligible DSH % $0
Simulated MC Payments $73,658
Total IME Payments $4,608

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,345,193
Outpatient Revenue $2,318,976
Total Patient Revenue $4,664,169
Contractual Allowances & Discounts $3,517,375
Net Patient Revenue $1,146,793
Total Operating Expenses $1,163,256
Net Service Income $-16,463
Other Income $73
Total Income $-16,390
Other Expenses
Net Income $-16,390

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $72,080
Medicaid Charges $295,373
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No