Faith Regional Health Services

Faith Regional Health Services, located in Norfolk, Nebraska, is your local, faith-based healthcare system. As a non-profit, 131-bed acute care facility accredited by the Joint Commission, we are committed to providing the highest level of quality care using the latest technology. Our team of healthcare specialists, surgeons, nurses, and staff is focused on you, offering a wide range of medical services, from family medicine to specialized surgical care. When you need exemplary care, have Faith.

Identifiers

Hospital Name Faith Regional Health Services
Facility ID 280125

Location

Address 2700 WEST NORFOLK AVE
City/Town Norfolk
State NE
ZIP Code 68701
County/Parish MADISON

Health System

Health System Faith Regional Health Services
Health System Website Domain frhs.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 153
Health System Hospital Locations Nebraska

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Church
Ownership Details Faith Regional Health Services
Emergency Services Yes

No leaders were identified on Faith Regional Health Services's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 133

Staffing & Personnel

FTE Employees on Payroll 783.78
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 7349
Inpatient Days (Title XIX) 3879
Total Inpatient Days 19275
Bed Count 122
Available Bed Days 44530
Discharges (Title V) NA
Discharges (Title XVIII) 1616
Discharges (Title XIX) 666
Total Discharges 4740

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4942
Inpatient Days (Title XIX; Adults & Peds) 3182
Total Inpatient Days (Adults & Peds) 14900
Bed Count (Adults & Peds) 98
Available Bed Days (Adults & Peds) 35770
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1616
Discharges (Title XIX; Adults & Peds) 666
Total Discharges (Adults & Peds) 4740

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has a low ER wait and treatment time of less than 2 hours Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 70%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 106

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -3.2
Readmission Score Hospital Return Days for Heart Failure Patients -35
Readmission Score Hospital Return Days for Pneumonia Patients -5.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.2
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.7
Readmission Score Rate of Readmission for CABG 11.2
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.6
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.7
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.9
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.000
CAUTI SIR (Standardized Infection Ratio) 1.116
SSI SIR (Standardized Infection Ratio) 1.871
CDI SIR (Standardized Infection Ratio) 0.200
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $415
Bad Debt Expense $9,357
Uncompensated Care Cost $3,124
Total Uncompensated Care $7,597

Operating Expenses ($ thousands)

Total Salaries $58,683
Overhead Expenses (Non-Salary) $119,428
Depreciation Expense $11,127
Total Operating Costs $148,845

Charges ($ thousands)

Inpatient Charges $211,599
Outpatient Charges $303,775
Total Patient Charges $515,374

Wage-Related Details ($ thousands)

Core Wage Costs $14,324
Wage Costs (RHC/FQHC)
Adjusted Salaries $58,683
Contract Labor (Patient Care) $8,433
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $73,405
Short-Term Investments
Notes Receivable
Accounts Receivable $60,349
Allowance for Doubtful Accounts $-35,303
Inventory $4,441
Prepaid Expenses $4,835
Other Current Assets
Total Current Assets $166,360

Balance Sheet – Fixed Assets ($ thousands)

Land Value $4,221
Land Improvements Value $8,566
Building Value $131,839
Leasehold Improvements
Fixed Equipment Value $50,935
Major Movable Equipment $99,191
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $115,273

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $2,107
Other Assets $-32,762
Total Other Assets $-28,773
Total Assets $252,861

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $11,171
Salaries & Wages Payable $10,853
Payroll Taxes Payable
Short-Term Debt $6,122
Deferred Revenue
Other Current Liabilities $2,117
Total Current Liabilities $30,263

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $51,700
Unsecured Loans
Other Long-Term Liabilities $1,107
Total Long-Term Liabilities $52,808
Total Liabilities $83,071

Balance Sheet – Equity ($ thousands)

General Fund Balance $169,790
Total Fund Balances $169,790
Total Liabilities & Equity $252,861

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $11,718
DRG (Post-Oct 1) $4,564
Outlier Payments
DSH Adjustment $431
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $202,850
Outpatient Revenue $313,411
Total Patient Revenue $516,261
Contractual Allowances & Discounts $318,198
Net Patient Revenue $198,064
Total Operating Expenses $178,111
Net Service Income $19,952
Other Income $22,780
Total Income $42,732
Other Expenses $47,068
Net Income $-4,335

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $11,731
Medicaid Charges $56,107
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic Community Connect
EHR Version EpicCare Community Connect
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No