Northwest Texas Healthcare System

Northwest Texas Healthcare System, located at 1501 S Coulter St in Amarillo, TX, is a 495-bed academic teaching facility dedicated to providing superior quality, patient-centered care. As a cornerstone of the Texas Panhandle community since 1924, we are known for our expertise in heart, emergency, stroke, and children's care, along with a wide range of other clinical services. Northwest Texas Healthcare System is designated as the Lead Trauma Facility for the top 26 counties within the Texas Panhandle. We are committed to meeting the diverse needs of our communities through compassionate service, advanced technology, and a team of dedicated professionals.

Identifiers

Hospital Name Northwest Texas Healthcare System
Facility ID 450209

Location

Address 1501 S COULTER ST
City/Town Amarillo
State TX
ZIP Code 79106
County/Parish POTTER

Health System

Health System Universal Health Services
Health System Website Domain uhs.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 100
Health System Total Beds 12060
Health System Hospital Locations Alabama, Arkansas, Arizona, California, Colorado, NA, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Massachusetts, Michigan, Mississippi, North Carolina, North Dakota, New Jersey, New Mexico, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington and Wisconsin

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Universal Health Services
Emergency Services Yes

No leaders were identified on Northwest Texas Healthcare System's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 495

Staffing & Personnel

FTE Employees on Payroll 1511.05
FTE Interns & Residents 62.72

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 12817
Inpatient Days (Title XIX) 4828
Total Inpatient Days 75972
Bed Count 341
Available Bed Days 123255
Discharges (Title V) NA
Discharges (Title XVIII) 2338
Discharges (Title XIX) 870
Total Discharges 13713

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 8570
Inpatient Days (Title XIX; Adults & Peds) 2110
Total Inpatient Days (Adults & Peds) 48894
Bed Count (Adults & Peds) 234
Available Bed Days (Adults & Peds) 84200
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2338
Discharges (Title XIX; Adults & Peds) 870
Total Discharges (Adults & Peds) 13713

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has a low ER wait and treatment time of less than 2 hours Hospital does a good job at treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Low overall patient satisfaction. Patients report challenges the cleanliness of the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 62%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 116

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -22.1
Readmission Score Hospital Return Days for Heart Failure Patients -30.4
Readmission Score Hospital Return Days for Pneumonia Patients 7.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.3
Readmission Score Rate of Readmission for CABG 11.3
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.5
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.722
CAUTI SIR (Standardized Infection Ratio) 0.631
SSI SIR (Standardized Infection Ratio) 0.992
CDI SIR (Standardized Infection Ratio) 0.309
MRSA SIR (Standardized Infection Ratio) 0.511

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $25,390
Bad Debt Expense $78,208
Uncompensated Care Cost $33,254
Total Uncompensated Care $38,447

Operating Expenses ($ thousands)

Total Salaries $117,330
Overhead Expenses (Non-Salary) $291,735
Depreciation Expense $10,843
Total Operating Costs $268,816

Charges ($ thousands)

Inpatient Charges $1,701,607
Outpatient Charges $1,026,513
Total Patient Charges $2,728,121

Wage-Related Details ($ thousands)

Core Wage Costs $20,866
Wage Costs (RHC/FQHC)
Adjusted Salaries $120,054
Contract Labor (Patient Care) $19,204
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-82
Short-Term Investments
Notes Receivable
Accounts Receivable $252,236
Allowance for Doubtful Accounts $-206,738
Inventory $13,361
Prepaid Expenses $1,803
Other Current Assets
Total Current Assets $69,853

Balance Sheet – Fixed Assets ($ thousands)

Land Value $8,725
Land Improvements Value $8,439
Building Value $105,423
Leasehold Improvements
Fixed Equipment Value $16,655
Major Movable Equipment $128,591
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $81,181

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $3,606
Total Other Assets $3,606
Total Assets $154,640

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $15,576
Salaries & Wages Payable $9,229
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $-7,329
Total Current Liabilities $17,476

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans $-19,215
Other Long-Term Liabilities
Total Long-Term Liabilities $-19,215
Total Liabilities $-1,739

Balance Sheet – Equity ($ thousands)

General Fund Balance $156,380
Total Fund Balances $156,380
Total Liabilities & Equity $154,640

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $20,374
DRG (Post-Oct 1) $6,352
Outlier Payments
DSH Adjustment $2,194
Eligible DSH % $0
Simulated MC Payments $25,839
Total IME Payments $2,603

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,701,607
Outpatient Revenue $1,069,295
Total Patient Revenue $2,770,903
Contractual Allowances & Discounts $2,388,238
Net Patient Revenue $382,664
Total Operating Expenses $338,827
Net Service Income $43,838
Other Income $4,854
Total Income $48,692
Other Expenses
Net Income $48,692

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $54,759
Medicaid Charges $671,221
Net CHIP Revenue $319
CHIP Charges $4,350

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No