Family Service & Guidance Center

Family Service & Guidance Center, located at 2187 N. Vickey Street in Flagstaff, AZ, is a not-for-profit community mental health center serving Flagstaff and Northern Arizona. We offer a comprehensive range of services for all ages, from general mental health counseling to inpatient psychiatric care for acute emergencies. Our dedicated team of care managers, therapists, and support staff provides individualized care to children, families, and adults. We are committed to creating healthy individuals, families, and communities through effective behavioral healthcare solutions, prioritizing service, advocacy, quality, teamwork, stewardship, and respect. The Center also provides substance use treatment, including residential and outpatient programs, featuring individual and group therapy, skill development, and medication management.

Identifiers

Hospital Name Family Service & Guidance Center
Facility ID 034023

Location

Address 2187 NORTH VICKEY STREET
City/Town Flagstaff
State AZ
ZIP Code 86004
County/Parish COCONINO

Health System

Health System Independent
Health System Website Domain tgcaz.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 16
Health System Hospital Locations Arizona

Ownership & Characteristics

Hospital Type Psychiatric
Hospital Ownership Voluntary non-profit - Private
Ownership Details Independent
Emergency Services No

Devon Forrest

Chief Executive Officer

MBA, MA.

Stephanie Babbitt

Chief Clinical Officer

Ph. D.

Michael Kuzmin

Chief Financial Officer

MPA.

Nathan Jones

Chief Compliance Officer

J.D., C.H.C., MBA.

Chiranjir "Ravi" Narine

Medical Director

MD.

Susana Kean

Director of People and Operations

NA

Sierra Meyer

Director of Nursing

MSN, RN.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 16

Staffing & Personnel

FTE Employees on Payroll 208
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 434
Inpatient Days (Title XIX) 1681
Total Inpatient Days 4320
Bed Count 16
Available Bed Days 5840
Discharges (Title V) NA
Discharges (Title XVIII) 53
Discharges (Title XIX) 229
Total Discharges 673

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 434
Inpatient Days (Title XIX; Adults & Peds) 1681
Total Inpatient Days (Adults & Peds) 4320
Bed Count (Adults & Peds) 16
Available Bed Days (Adults & Peds) 5840
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 53
Discharges (Title XIX; Adults & Peds) 229
Total Discharges (Adults & Peds) 673

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate
Care Quality Concerns NA

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) NA

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients NA
Readmission Score Hospital Return Days for Heart Failure Patients NA
Readmission Score Hospital Return Days for Pneumonia Patients NA
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) NA
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy NA
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy NA
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery NA
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate NA
Readmission Score Rate of Readmission for CABG NA
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients NA
Readmission Score Heart Failure (HF) 30-Day Readmission Rate NA
Readmission Score Rate of Readmission After Hip/Knee Replacement NA
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) NA
Readmission Score Pneumonia (PN) 30-Day Readmission Rate NA
Readmission Group Hospital Return Days for Heart Attack Patients NA
Readmission Group Hospital Return Days for Heart Failure Patients NA
Readmission Group Hospital Return Days for Pneumonia Patients NA
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) NA
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy NA
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy NA
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery NA
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate NA
Readmission Group Rate of Readmission for CABG NA
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients NA
Readmission Group Heart Failure (HF) 30-Day Readmission Rate NA
Readmission Group Rate of Readmission After Hip/Knee Replacement NA
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) NA
Readmission Group Pneumonia (PN) 30-Day Readmission Rate NA

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost
Bad Debt Expense
Uncompensated Care Cost
Total Uncompensated Care

Operating Expenses ($ thousands)

Total Salaries $11,590
Overhead Expenses (Non-Salary) $10,878
Depreciation Expense $897
Total Operating Costs $19,675

Charges ($ thousands)

Inpatient Charges $8,765
Outpatient Charges $14,425
Total Patient Charges $23,190

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $6,607
Short-Term Investments
Notes Receivable
Accounts Receivable $3,977
Allowance for Doubtful Accounts $-418
Inventory
Prepaid Expenses $93
Other Current Assets
Total Current Assets $10,259

Balance Sheet – Fixed Assets ($ thousands)

Land Value $2,828
Land Improvements Value $446
Building Value $14,919
Leasehold Improvements
Fixed Equipment Value $88
Major Movable Equipment $403
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $16,499

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $113
Other Assets $128
Total Other Assets $241
Total Assets $26,998

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $647
Salaries & Wages Payable $789
Payroll Taxes Payable
Short-Term Debt $1,006
Deferred Revenue $0
Other Current Liabilities $3
Total Current Liabilities $2,445

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $3,472
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $3,472
Total Liabilities $5,917

Balance Sheet – Equity ($ thousands)

General Fund Balance $21,081
Total Fund Balances $21,081
Total Liabilities & Equity $26,998

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $8,745
Outpatient Revenue $15,878
Total Patient Revenue $24,623
Contractual Allowances & Discounts
Net Patient Revenue $24,623
Total Operating Expenses $22,468
Net Service Income $2,155
Other Income $1,557
Total Income $3,712
Other Expenses $1,425
Net Income $2,288

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio
Net Medicaid Revenue
Medicaid Charges
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Unknown
EHR Version NA
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No