MercyOne Waterloo Medical Center

MercyOne Waterloo Medical Center, located at 3421 West Ninth Street, Waterloo, IA, is a 366-bed, full-service, multi-specialty hospital dedicated to providing exceptional care to the Cedar Valley community. We offer a wide range of services, including comprehensive emergency care, inpatient medical rehabilitation, a Level II Regional Neonatal Intensive Care Unit, and the MercyOne Waterloo Cancer Center. Our accredited Chest Pain Center and expert team ensure you receive the highest quality treatment for all your healthcare needs. At MercyOne Waterloo, we are committed to your health and well-being, offering compassionate care and advanced medical technology close to home.

Identifiers

Hospital Name MercyOne Waterloo Medical Center
Facility ID 160067

Location

Address 3421 WEST NINTH STREET
City/Town Waterloo
State IA
ZIP Code 50702
County/Parish BLACK HAWK

Health System

Health System Trinity Health
Health System Website Domain trinity-health.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 35
Health System Total Beds 8691
Health System Hospital Locations Connecticut, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Massachusetts, Maryland, Michigan, North Dakota, New York, Ohio, Oregon and Pennsylvania

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Church
Ownership Details Trinity Health
Emergency Services Yes

Matthew Sojka, MD

Chief Medical Officer / Vice President of Medical Affairs

NA

Kelly Richards DNP

Chief Nursing Officer

NA

Timothy Huber

Vice President of Finance / Director Financial Operations

NA

Ryan Meyer

Chief Operating Officer

NA

Jill Groth

VP

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program Yes

Capacity & Services

Licensed Beds 423

Staffing & Personnel

FTE Employees on Payroll 1610.73
FTE Interns & Residents 14.05

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 6992
Inpatient Days (Title XIX) 509
Total Inpatient Days 28908
Bed Count 161
Available Bed Days 58765
Discharges (Title V) NA
Discharges (Title XVIII) 1381
Discharges (Title XIX) 123
Total Discharges 4858

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 5923
Inpatient Days (Title XIX; Adults & Peds) 342
Total Inpatient Days (Adults & Peds) 22720
Bed Count (Adults & Peds) 147
Available Bed Days (Adults & Peds) 53655
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1381
Discharges (Title XIX; Adults & Peds) 123
Total Discharges (Adults & Peds) 4858

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 64%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 210

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -14.1
Readmission Score Hospital Return Days for Heart Failure Patients -5.7
Readmission Score Hospital Return Days for Pneumonia Patients 10.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.1
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 3.8
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.2
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Better Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.635
CAUTI SIR (Standardized Infection Ratio) 0.066
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.939
MRSA SIR (Standardized Infection Ratio) 0.812

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $6,802
Bad Debt Expense $7,215
Uncompensated Care Cost $8,329
Total Uncompensated Care $14,849

Operating Expenses ($ thousands)

Total Salaries $157,978
Overhead Expenses (Non-Salary) $139,751
Depreciation Expense $3,952
Total Operating Costs $249,018

Charges ($ thousands)

Inpatient Charges $221,971
Outpatient Charges $954,823
Total Patient Charges $1,176,794

Wage-Related Details ($ thousands)

Core Wage Costs $24,890
Wage Costs (RHC/FQHC) $27
Adjusted Salaries $157,978
Contract Labor (Patient Care) $7,753
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $148

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $39,674
Short-Term Investments
Notes Receivable
Accounts Receivable $38,504
Allowance for Doubtful Accounts
Inventory $2,501
Prepaid Expenses $5,773
Other Current Assets $18,142
Total Current Assets $104,978

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $50
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $117,705
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $117,755

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $2,495
Total Other Assets $2,495
Total Assets $225,228

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $36,735
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $128
Total Current Liabilities $45,823

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans $384
Other Long-Term Liabilities $27,047
Total Long-Term Liabilities $27,431
Total Liabilities $73,254

Balance Sheet – Equity ($ thousands)

General Fund Balance $151,973
Total Fund Balances $151,973
Total Liabilities & Equity $225,228

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $3,025
DRG (Post-Oct 1) $10,296
Outlier Payments
DSH Adjustment $884
Eligible DSH % $0
Simulated MC Payments $9,196
Total IME Payments $478

Revenue & Income Statement ($ thousands)

Inpatient Revenue $221,971
Outpatient Revenue $954,823
Total Patient Revenue $1,176,794
Contractual Allowances & Discounts $893,466
Net Patient Revenue $283,328
Total Operating Expenses $297,729
Net Service Income $-14,400
Other Income $-1,044
Total Income $-15,444
Other Expenses $-7,745
Net Income $-7,699

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $35,554
Medicaid Charges $198,827
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No