Norton Clark Hospital

Norton Clark Hospital, located at 1220 Missouri Ave in Jeffersonville, IN, has proudly served Southern Indiana since 1922. We are committed to making our communities healthier by providing high-quality, compassionate care to all our patients and helping them live their best lives. As a leading healthcare provider, Norton Clark Hospital offers comprehensive services, including emergency care, cardiology, cancer care, robotic-assisted surgery, women's health, and the region's first Level II Neonatal Intensive Care Unit in Southern Indiana, in partnership with Norton Children's Hospital. We are dedicated to assisting you before, during, and after your visit, ensuring a pleasant and comfortable experience.

Identifiers

Hospital Name Norton Clark Hospital
Facility ID 150009

Location

Address 1220 MISSOURI AVE
City/Town Jeffersonville
State IN
ZIP Code 47130
County/Parish CLARK

Health System

Health System Norton Healthcare
Health System Website Domain nortonhealthcare.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 5
Health System Total Beds 2107
Health System Hospital Locations Indiana and Kentucky

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Norton Healthcare
Emergency Services Yes

Oliver Montoya

President-elect

NA

Kathleen Exline

Administrator

NA

Emily Mayer

Director, Physician Relations

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 241

Staffing & Personnel

FTE Employees on Payroll 859.48
FTE Interns & Residents 0.03

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 7702
Inpatient Days (Title XIX) 1313
Total Inpatient Days 31951
Bed Count 153
Available Bed Days 55845
Discharges (Title V) NA
Discharges (Title XVIII) 1881
Discharges (Title XIX) 272
Total Discharges 7031

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 7237
Inpatient Days (Title XIX; Adults & Peds) 928
Total Inpatient Days (Adults & Peds) 24723
Bed Count (Adults & Peds) 128
Available Bed Days (Adults & Peds) 46720
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1881
Discharges (Title XIX; Adults & Peds) 272
Total Discharges (Adults & Peds) 7031

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients report challenges with communication about their medications. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 53%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 199

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 10.4
Readmission Score Hospital Return Days for Heart Failure Patients 0.7
Readmission Score Hospital Return Days for Pneumonia Patients 6.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.9
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.2
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.6
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.262
CAUTI SIR (Standardized Infection Ratio) 1.881
SSI SIR (Standardized Infection Ratio) 1.588
CDI SIR (Standardized Infection Ratio) 0.593
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Aug 01, 2022
Fiscal Year End Jul 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,912
Bad Debt Expense $10,505
Uncompensated Care Cost $3,994
Total Uncompensated Care $3,994

Operating Expenses ($ thousands)

Total Salaries $77,370
Overhead Expenses (Non-Salary) $121,514
Depreciation Expense $5,756
Total Operating Costs $137,516

Charges ($ thousands)

Inpatient Charges $315,612
Outpatient Charges $398,448
Total Patient Charges $714,059

Wage-Related Details ($ thousands)

Core Wage Costs $10,199
Wage Costs (RHC/FQHC)
Adjusted Salaries $77,370
Contract Labor (Patient Care) $8,426
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $282
Short-Term Investments
Notes Receivable
Accounts Receivable $22,400
Allowance for Doubtful Accounts
Inventory $4,156
Prepaid Expenses $2,808
Other Current Assets
Total Current Assets $29,717

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,020
Land Improvements Value $529
Building Value $26,518
Leasehold Improvements $6,413
Fixed Equipment Value $9,371
Major Movable Equipment $15,560
Minor Depreciable Equipment $15,175
Health IT Assets
Total Fixed Assets $49,537

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $27,636
Total Other Assets $27,636
Total Assets $106,890

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $7,861
Salaries & Wages Payable $5,553
Payroll Taxes Payable $2,205
Short-Term Debt
Deferred Revenue
Other Current Liabilities $3,161
Total Current Liabilities $18,780

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $61,472
Long-Term Notes Payable $8,322
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $69,794
Total Liabilities $88,575

Balance Sheet – Equity ($ thousands)

General Fund Balance $18,315
Total Fund Balances $18,315
Total Liabilities & Equity $106,890

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,916
DRG (Post-Oct 1) $13,840
Outlier Payments
DSH Adjustment $923
Eligible DSH % $0
Simulated MC Payments $14,693
Total IME Payments $29

Revenue & Income Statement ($ thousands)

Inpatient Revenue $313,398
Outpatient Revenue $443,692
Total Patient Revenue $757,090
Contractual Allowances & Discounts $589,504
Net Patient Revenue $167,586
Total Operating Expenses $192,608
Net Service Income $-25,022
Other Income $1,413
Total Income $-23,609
Other Expenses
Net Income $-23,609

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $39,483
Medicaid Charges $155,936
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No