Exeter Hospital

Exeter Hospital, part of Beth Israel Lahey Health, is a community-based hospital with 100 beds dedicated to providing innovative and progressive healthcare services while prioritizing quality and patient well-being. With approximately 2,500 employees and over 400 affiliated physicians, Exeter Hospital offers comprehensive services, including breast health, cardiology, oncology, and orthopedics. It is a Magnet-designated hospital, a distinction awarded to only 7% of hospitals nationwide, recognizing excellence in nursing. The hospital enhances community well-being by providing culturally appropriate healthcare services and proudly serves the LGBTQ+ community.

Identifiers

Hospital Name Exeter Hospital
Facility ID 300023

Location

Address 5 ALUMNI DRIVE
City/Town Exeter
State NH
ZIP Code 3833
County/Parish ROCKINGHAM

Health System

Health System Beth Israel Lahey Health
Health System Website Domain bilh.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 11
Health System Total Beds 2248
Health System Hospital Locations Massachusetts and New Hampshire

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Beth Israel Lahey Health
Emergency Services Yes

No leaders were identified on Exeter Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 100

Staffing & Personnel

FTE Employees on Payroll 1238
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 9501
Inpatient Days (Title XIX) 139
Total Inpatient Days 24308
Bed Count 99
Available Bed Days 36135
Discharges (Title V) NA
Discharges (Title XVIII) 1765
Discharges (Title XIX) 23
Total Discharges 4305

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 7811
Inpatient Days (Title XIX; Adults & Peds) 110
Total Inpatient Days (Adults & Peds) 17725
Bed Count (Adults & Peds) 80
Available Bed Days (Adults & Peds) 29200
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1765
Discharges (Title XIX; Adults & Peds) 23
Total Discharges (Adults & Peds) 4305

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. The hospital is average in every measured mortality rate Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 75%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 209

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -14.2
Readmission Score Hospital Return Days for Heart Failure Patients -14.9
Readmission Score Hospital Return Days for Pneumonia Patients -23.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.7
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.4
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.2
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.2
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.000
CAUTI SIR (Standardized Infection Ratio) 0.766
SSI SIR (Standardized Infection Ratio) 0.566
CDI SIR (Standardized Infection Ratio) 0.239
MRSA SIR (Standardized Infection Ratio) 0.342

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,506
Bad Debt Expense $10,041
Uncompensated Care Cost $5,504
Total Uncompensated Care $11,525

Operating Expenses ($ thousands)

Total Salaries $106,486
Overhead Expenses (Non-Salary) $184,469
Depreciation Expense $11,168
Total Operating Costs $257,441

Charges ($ thousands)

Inpatient Charges $193,086
Outpatient Charges $671,823
Total Patient Charges $864,910

Wage-Related Details ($ thousands)

Core Wage Costs $26,015
Wage Costs (RHC/FQHC)
Adjusted Salaries $106,486
Contract Labor (Patient Care) $9,574
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $12,078
Short-Term Investments $4,431
Notes Receivable
Accounts Receivable $31,147
Allowance for Doubtful Accounts
Inventory
Prepaid Expenses $5,269
Other Current Assets $4,452
Total Current Assets $65,260

Balance Sheet – Fixed Assets ($ thousands)

Land Value $193
Land Improvements Value $1,614
Building Value $57,929
Leasehold Improvements
Fixed Equipment Value $12,494
Major Movable Equipment $44,955
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $59,910

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $144,794
Other Assets $12,666
Total Other Assets $157,461
Total Assets $282,631

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $17,782
Salaries & Wages Payable $14,805
Payroll Taxes Payable $3,590
Short-Term Debt
Deferred Revenue
Other Current Liabilities $8,737
Total Current Liabilities $44,914

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $30,609
Unsecured Loans $2,066
Other Long-Term Liabilities $457
Total Long-Term Liabilities $33,131
Total Liabilities $78,045

Balance Sheet – Equity ($ thousands)

General Fund Balance $184,648
Total Fund Balances $204,586
Total Liabilities & Equity $282,631

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $18,609
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $193,086
Outpatient Revenue $675,968
Total Patient Revenue $869,054
Contractual Allowances & Discounts $587,018
Net Patient Revenue $282,036
Total Operating Expenses $290,955
Net Service Income $-8,920
Other Income $-1,268
Total Income $-10,187
Other Expenses
Net Income $-10,187

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $9,956
Medicaid Charges $75,849
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH
EHR Version Unknown
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No