Bon Secours – Southside Medical Center

Bon Secours Southside Medical Center, located in Petersburg, VA, is a 300-bed acute care hospital with over 400 physicians representing more than 40 specialties. We are a Level III Trauma Center and Primary Stroke Center, offering advanced technology and comprehensive care in cardiology, neurosciences, oncology, orthopedics, and more. As a center for learning and innovative medicine, we are committed to providing healing, caring, and connection for our patients and families. Our campus also includes three professional schools and several satellite outpatient centers to serve the Tri-Cities area.

Identifiers

Hospital Name Bon Secours – Southside Medical Center
Facility ID 490067

Location

Address 200 MEDICAL PARK BOULEVARD
City/Town Petersburg
State VA
ZIP Code 23805
County/Parish PETERSBURG CITY

Health System

Health System Bon Secours Mercy Health
Health System Website Domain bsmhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 31
Health System Total Beds 6715
Health System Hospital Locations Kentucky, Ohio, South Carolina and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Bon Secours Mercy Health
Emergency Services Yes

Brenda Woodcock

President

Brenda Woodcock is the first female president of Bon Secours Southside Medical Center and Southern Virginia Medical Center. She joined Bon Secours in 2016 and previously served as Richmond market chief nursing officer, overseeing nursing operations for seven acute-care hospitals and other healthcare services. She earned her undergraduate and master's degrees in nursing from Virginia Commonwealth University and her doctorate of nursing practice from Liberty University. In her role, she is responsible for the overall operational success of the hospitals and focuses on patient care. She also serves as the Executive Sponsor for Workplace Safety and Behavioral Health in the Bon Secours Richmond market.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 300

Staffing & Personnel

FTE Employees on Payroll 884.09
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 17898
Inpatient Days (Title XIX) 1668
Total Inpatient Days 59284
Bed Count 300
Available Bed Days 109500
Discharges (Title V) NA
Discharges (Title XVIII) 3207
Discharges (Title XIX) 355
Total Discharges 9980

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 15069
Inpatient Days (Title XIX; Adults & Peds) 1283
Total Inpatient Days (Adults & Peds) 48261
Bed Count (Adults & Peds) 272
Available Bed Days (Adults & Peds) 99280
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3207
Discharges (Title XIX; Adults & Peds) 355
Total Discharges (Adults & Peds) 9980

Quality Summary

Care Quality Stengths Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 55%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Worse Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 133

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -0.9
Readmission Score Hospital Return Days for Heart Failure Patients 8.3
Readmission Score Hospital Return Days for Pneumonia Patients 18.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.4
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.6
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.9
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.9
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.187
CAUTI SIR (Standardized Infection Ratio) 0.557
SSI SIR (Standardized Infection Ratio) 1.920
CDI SIR (Standardized Infection Ratio) 0.259
MRSA SIR (Standardized Infection Ratio) 0.312

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,308
Bad Debt Expense $30,758
Uncompensated Care Cost $6,835
Total Uncompensated Care $6,835

Operating Expenses ($ thousands)

Total Salaries $73,258
Overhead Expenses (Non-Salary) $187,064
Depreciation Expense $12,978
Total Operating Costs $245,737

Charges ($ thousands)

Inpatient Charges $1,106,840
Outpatient Charges $1,132,147
Total Patient Charges $2,238,987

Wage-Related Details ($ thousands)

Core Wage Costs $34,502
Wage Costs (RHC/FQHC)
Adjusted Salaries $73,258
Contract Labor (Patient Care) $27,683
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-1,846
Short-Term Investments
Notes Receivable
Accounts Receivable $135,659
Allowance for Doubtful Accounts $-105,310
Inventory $8,157
Prepaid Expenses $1,510
Other Current Assets $-42
Total Current Assets $39,039

Balance Sheet – Fixed Assets ($ thousands)

Land Value $4,550
Land Improvements Value $1,151
Building Value $115,219
Leasehold Improvements $10,805
Fixed Equipment Value $10,801
Major Movable Equipment $37,072
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $147,859

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $26,931
Total Other Assets $26,931
Total Assets $213,829

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $8,645
Salaries & Wages Payable $1,654
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $17,843
Total Current Liabilities $28,141

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $4,566
Unsecured Loans
Other Long-Term Liabilities $196,268
Total Long-Term Liabilities $200,833
Total Liabilities $228,974

Balance Sheet – Equity ($ thousands)

General Fund Balance $-15,145
Total Fund Balances $-15,145
Total Liabilities & Equity $213,829

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $23,556
DRG (Post-Oct 1) $8,258
Outlier Payments
DSH Adjustment $1,672
Eligible DSH % $0
Simulated MC Payments $2,578
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,107,157
Outpatient Revenue $1,131,769
Total Patient Revenue $2,238,925
Contractual Allowances & Discounts $1,976,677
Net Patient Revenue $262,249
Total Operating Expenses $260,322
Net Service Income $1,927
Other Income $2,639
Total Income $4,566
Other Expenses
Net Income $4,566

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $90,473
Medicaid Charges $585,274
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No