Lovelace Medical Center, located in the heart of Albuquerque at 601 Dr. Martin Luther King Jr. Ave NE, is a 263-bed acute care hospital with over 1,100 dedicated employees. We offer comprehensive care, including a 24/7 Emergency Department, surgical services such as non-invasive robotic spine surgery, cardiology, and award-winning stroke care. As a certified primary stroke center by DNV-GL, we are committed to delivering exceptional stroke care. Lovelace Medical Center also provides inpatient adult behavioral health, neurological, and rehabilitation services. Our focus is on delivering high-quality, patient-centered care with state-of-the-art equipment, making us a proud symbol of health and wellness in the community.
| Hospital Name | Lovelace Medical Center |
|---|---|
| Facility ID | 320009 |
| Address | 601 DR MARTIN LUTHER KING JR AVE NE |
|---|---|
| City/Town | Albuquerque |
| State | NM |
| ZIP Code | 87102 |
| County/Parish | BERNALILLO |
| Health System | Lovelace Health System |
|---|---|
| Health System Website Domain | lovelace.com |
| Recently Joined Health System (Past 4 Years) | No |
| Health System Total Hospitals | 4 |
|---|---|
| Health System Total Beds | 496 |
| Health System Hospital Locations | New Mexico |
| Hospital Type | Acute Care Hospitals |
|---|---|
| Hospital Ownership | Proprietary |
| Ownership Details | Ardent Health Services |
| Emergency Services | Yes |
No leaders were identified on Lovelace Medical Center's website
| Allopathic Residency Program | No |
|---|---|
| Dental Residency Program | No |
| Osteopathic Residency Program | No |
| Other Residency Programs | No |
| Pediatric Residency Program | No |
| Licensed Beds | 254 |
|---|
| FTE Employees on Payroll | 1908.01 |
|---|---|
| FTE Interns & Residents | 1.42 |
| Inpatient Days (Title V) | NA |
|---|---|
| Inpatient Days (Title XVIII) | 15595 |
| Inpatient Days (Title XIX) | 1056 |
| Total Inpatient Days | 65763 |
| Bed Count | 286 |
| Available Bed Days | 104390 |
| Discharges (Title V) | NA |
| Discharges (Title XVIII) | 2930 |
| Discharges (Title XIX) | 146 |
| Total Discharges | 11563 |
| Inpatient Days (Title V; Adults & Peds) | NA |
|---|---|
| Inpatient Days (Title XVIII; Adults & Peds) | 13513 |
| Inpatient Days (Title XIX; Adults & Peds) | 752 |
| Total Inpatient Days (Adults & Peds) | 56951 |
| Bed Count (Adults & Peds) | 238 |
| Available Bed Days (Adults & Peds) | 86870 |
| Discharges (Title V; Adults & Peds) | NA |
| Discharges (Title XVIII; Adults & Peds) | 2930 |
| Discharges (Title XIX; Adults & Peds) | 146 |
| Total Discharges (Adults & Peds) | 11563 |
| Care Quality Stengths | The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections |
|---|---|
| Care Quality Concerns | Low overall patient satisfaction. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital. |
| Nurse Communication – Star Rating | |
|---|---|
| Doctor Communication – Star Rating | |
| Staff Responsiveness – Star Rating | |
| Communication About Medicines – Star Rating | |
| Discharge Information – Star Rating | |
| Care Transition – Star Rating | |
| Cleanliness – Star Rating | |
| Quietness – Star Rating | |
| Overall Hospital Rating – Star Rating | |
| Recommend Hospital – Star Rating |
| Percent of Patients Who Definitely Recommend the Hospital | 65% |
|---|
| Mortality Group – Rate of Complications for Hip/Knee Replacement Patients | No Different Than National Average |
|---|---|
| Mortality Group – Death Rate for Heart Attack Patients | No Different Than National Average |
| Mortality Group – Death Rate for CABG Surgery Patients | No Different Than National Average |
| Mortality Group – Death Rate for COPD Patients | No Different Than National Average |
| Mortality Group – Death Rate for Heart Failure Patients | No Different Than National Average |
| Mortality Group – Death Rate for Pneumonia Patients | No Different Than National Average |
| Mortality Group – Death Rate for Stroke Patients | No Different Than National Average |
| Mortality Group – Pressure Ulcer Rate | No Different Than National Average |
| Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications | No Different Than National Average |
| Mortality Group – Iatrogenic Pneumothorax Rate | No Different Than National Average |
| Mortality Group – In-Hospital Fall with Hip Fracture Rate | |
| Mortality Group – Postoperative Hemorrhage or Hematoma Rate | No Different Than National Average |
| Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than National Average |
| Mortality Group – Postoperative Respiratory Failure Rate | No Different Than National Average |
| Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate | No Different Than National Average |
| Mortality Group – Postoperative Sepsis Rate | No Different Than National Average |
| Mortality Group – Postoperative Wound Dehiscence Rate | No Different Than National Average |
| Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate | No Different Than National Average |
| Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite | No Different Than National Average |
| Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) | 204 |
|---|
| Readmission Score Hospital Return Days for Heart Attack Patients | 8.4 |
|---|---|
| Readmission Score Hospital Return Days for Heart Failure Patients | 15.3 |
| Readmission Score Hospital Return Days for Pneumonia Patients | 31.2 |
| Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | 12.9 |
| Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | 0.8 |
| Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.3 |
| Readmission Score Rate of Readmission for CABG | 10.6 |
| Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | 18.9 |
| Readmission Score Heart Failure (HF) 30-Day Readmission Rate | 20 |
| Readmission Score Rate of Readmission After Hip/Knee Replacement | 5 |
| Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) | 14.3 |
| Readmission Score Pneumonia (PN) 30-Day Readmission Rate | 17.4 |
| Readmission Group Hospital Return Days for Heart Attack Patients | Average Days per 100 Discharges |
| Readmission Group Hospital Return Days for Heart Failure Patients | Average Days per 100 Discharges |
| Readmission Group Hospital Return Days for Pneumonia Patients | More Days Than Average per 100 Discharges |
| Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | No Different Than the National Rate |
| Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Number of Cases Too Small |
| Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Number of Cases Too Small |
| Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | No Different than expected |
| Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission for CABG | No Different Than the National Rate |
| Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | No Different Than the National Rate |
| Readmission Group Heart Failure (HF) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Hip/Knee Replacement | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) | No Different Than the National Rate |
| Readmission Group Pneumonia (PN) 30-Day Readmission Rate | No Different Than the National Rate |
| CLABSI SIR (Standardized Infection Ratio) | 0.566 |
|---|---|
| CAUTI SIR (Standardized Infection Ratio) | 0.423 |
| SSI SIR (Standardized Infection Ratio) | 0.000 |
| CDI SIR (Standardized Infection Ratio) | 0.617 |
| MRSA SIR (Standardized Infection Ratio) | 0.218 |
| Fiscal Year Begin | Mar 01, 2022 |
|---|---|
| Fiscal Year End | Feb 28, 2023 |
| Charity Care Cost | $1,862 |
|---|---|
| Bad Debt Expense | $8,891 |
| Uncompensated Care Cost | $3,175 |
| Total Uncompensated Care | $16,988 |
| Total Salaries | $83,473 |
|---|---|
| Overhead Expenses (Non-Salary) | $292,768 |
| Depreciation Expense | $6,256 |
| Total Operating Costs | $327,793 |
| Inpatient Charges | $1,530,122 |
|---|---|
| Outpatient Charges | $931,957 |
| Total Patient Charges | $2,462,080 |
| Core Wage Costs | $14,913 |
|---|---|
| Wage Costs (RHC/FQHC) | |
| Adjusted Salaries | $83,473 |
| Contract Labor (Patient Care) | $41,825 |
| Wage Costs (Part A Teaching) | |
| Wage Costs (Interns & Residents) |
| Cash & Bank Balances | $190 |
|---|---|
| Short-Term Investments | |
| Notes Receivable | |
| Accounts Receivable | $74,559 |
| Allowance for Doubtful Accounts | $-32,176 |
| Inventory | $7,619 |
| Prepaid Expenses | $1,758 |
| Other Current Assets | |
| Total Current Assets | $50,624 |
| Land Value | |
|---|---|
| Land Improvements Value | |
| Building Value | |
| Leasehold Improvements | $7,134 |
| Fixed Equipment Value | |
| Major Movable Equipment | $65,228 |
| Minor Depreciable Equipment | |
| Health IT Assets | |
| Total Fixed Assets | $28,889 |
| Long-Term Investments | |
|---|---|
| Other Assets | |
| Total Other Assets | |
| Total Assets | $79,513 |
| Accounts Payable | $21,208 |
|---|---|
| Salaries & Wages Payable | $5,859 |
| Payroll Taxes Payable | $211 |
| Short-Term Debt | |
| Deferred Revenue | |
| Other Current Liabilities | $3,086 |
| Total Current Liabilities | $30,365 |
| Mortgage Debt | |
|---|---|
| Long-Term Notes Payable | |
| Unsecured Loans | |
| Other Long-Term Liabilities | $11,629 |
| Total Long-Term Liabilities | $11,629 |
| Total Liabilities | $41,994 |
| General Fund Balance | $37,519 |
|---|---|
| Total Fund Balances | $37,519 |
| Total Liabilities & Equity | $79,513 |
| DRG (Non-Outlier) | |
|---|---|
| DRG (Pre-Oct 1) | $25,652 |
| DRG (Post-Oct 1) | $17,287 |
| Outlier Payments | |
| DSH Adjustment | $1,751 |
| Eligible DSH % | $0 |
| Simulated MC Payments | $53,138 |
| Total IME Payments | $66 |
| Inpatient Revenue | $1,530,122 |
|---|---|
| Outpatient Revenue | $931,957 |
| Total Patient Revenue | $2,462,080 |
| Contractual Allowances & Discounts | $2,123,715 |
| Net Patient Revenue | $338,365 |
| Total Operating Expenses | $376,241 |
| Net Service Income | $-37,876 |
| Other Income | $7,843 |
| Total Income | $-30,033 |
| Other Expenses | |
| Net Income | $-30,033 |
| Cost-to-Charge Ratio | $0 |
|---|---|
| Net Medicaid Revenue | $46,427 |
| Medicaid Charges | $463,316 |
| Net CHIP Revenue | |
| CHIP Charges |
| EHR | Epic |
|---|---|
| EHR Version | EpicCare Inpatient (not Community Connect) |
| EHR is Changing | No |
| ERP | Infor |
|---|---|
| ERP Version | S3 |
| EHR is Changing | No |