AdventHealth Hendersonville

AdventHealth Hendersonville, located at 100 Hospital Drive in Hendersonville, NC, has been serving the community for over a century by providing personalized, compassionate, and high-quality care. As a faith-based, non-profit hospital, we are dedicated to extending the healing ministry of Christ, focusing on whole-person care that heals the body, eases the mind, and uplifts the spirit. Our network offers a wide range of services, including medical imaging, cardiac care, state-of-the-art surgical care, cancer services, and orthopedic care. AdventHealth Hendersonville has also received numerous awards for patient safety and patient experience.

Identifiers

Hospital Name AdventHealth Hendersonville
Facility ID 340023

Location

Address 100 HOSPITAL DRIVE
City/Town Hendersonville
State NC
ZIP Code 28792
County/Parish HENDERSON

Health System

Health System AdventHealth
Health System Website Domain adventhealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 34
Health System Total Beds 8772
Health System Hospital Locations Colorado, Florida, Georgia, Kansas, Kentucky, North Carolina, Texas and Wisconsin

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details AdventHealth
Emergency Services Yes

No leaders were identified on AdventHealth Hendersonville's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 48

Staffing & Personnel

FTE Employees on Payroll 970.72
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 5087
Inpatient Days (Title XIX) 449
Total Inpatient Days 19529
Bed Count 73
Available Bed Days 26645
Discharges (Title V) NA
Discharges (Title XVIII) 1103
Discharges (Title XIX) 111
Total Discharges 4132

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4613
Inpatient Days (Title XIX; Adults & Peds) 386
Total Inpatient Days (Adults & Peds) 17091
Bed Count (Adults & Peds) 59
Available Bed Days (Adults & Peds) 21535
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1103
Discharges (Title XIX; Adults & Peds) 111
Total Discharges (Adults & Peds) 4132

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients were very positive about the cleanliness of the hospital. The hospital is average in every measured mortality rate
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 86%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 206

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 9.1
Readmission Score Hospital Return Days for Pneumonia Patients 6.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.2
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.8
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.1
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.3
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 2.812
CAUTI SIR (Standardized Infection Ratio) 0.960
SSI SIR (Standardized Infection Ratio) 0.965
CDI SIR (Standardized Infection Ratio) 0.598
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $6,377
Bad Debt Expense $9,026
Uncompensated Care Cost $8,917
Total Uncompensated Care $13,343

Operating Expenses ($ thousands)

Total Salaries $95,584
Overhead Expenses (Non-Salary) $140,927
Depreciation Expense $9,594
Total Operating Costs $177,617

Charges ($ thousands)

Inpatient Charges $197,611
Outpatient Charges $447,016
Total Patient Charges $644,627

Wage-Related Details ($ thousands)

Core Wage Costs $12,447
Wage Costs (RHC/FQHC)
Adjusted Salaries $95,584
Contract Labor (Patient Care) $14,001
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $137,357
Short-Term Investments
Notes Receivable $25
Accounts Receivable $35,008
Allowance for Doubtful Accounts $-7,301
Inventory $4,147
Prepaid Expenses $1,746
Other Current Assets $13,255
Total Current Assets $183,914

Balance Sheet – Fixed Assets ($ thousands)

Land Value $8,438
Land Improvements Value $2,082
Building Value $69,675
Leasehold Improvements
Fixed Equipment Value $20,702
Major Movable Equipment $33,126
Minor Depreciable Equipment
Health IT Assets $8,912
Total Fixed Assets $67,956

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets
Total Assets $251,871

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $4,389
Salaries & Wages Payable $9,638
Payroll Taxes Payable
Short-Term Debt $2,175
Deferred Revenue
Other Current Liabilities $7,948
Total Current Liabilities $30,999

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $26,263
Unsecured Loans
Other Long-Term Liabilities $3,580
Total Long-Term Liabilities $29,843
Total Liabilities $60,842

Balance Sheet – Equity ($ thousands)

General Fund Balance $191,029
Total Fund Balances $191,029
Total Liabilities & Equity $251,871

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $7,504
DRG (Post-Oct 1) $2,734
Outlier Payments
DSH Adjustment $285
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $119,415
Outpatient Revenue $650,382
Total Patient Revenue $769,797
Contractual Allowances & Discounts $542,655
Net Patient Revenue $227,142
Total Operating Expenses $236,511
Net Service Income $-9,369
Other Income $-16,909
Total Income $-26,278
Other Expenses
Net Income $-26,278

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $10,276
Medicaid Charges $57,080
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing Yes--In Process of Replacing