Novant Health Presbyterian Medical Center

Novant Health Presbyterian Medical Center, located in Charlotte, NC, is a leading medical center in North Carolina, providing specialized care for you and your loved ones. Our experts offer standard and pediatric emergency care, maternity services, and neonatal intensive care. We also provide advanced heart, vascular, and cancer care, including innovative therapies through clinical trials. Focused on excellence and committed to healthier communities, we strive to create remarkable experiences for our patients.

Identifiers

Hospital Name Novant Health Presbyterian Medical Center
Facility ID 340053

Location

Address 200 HAWTHORNE LANE BOX 33549
City/Town Charlotte
State NC
ZIP Code 28233
County/Parish MECKLENBURG

Health System

Health System Novant Health
Health System Website Domain novanthealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 15
Health System Total Beds 3749
Health System Hospital Locations North Carolina and South Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Novant Health
Emergency Services Yes

No leaders were identified on Novant Health Presbyterian Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 877

Staffing & Personnel

FTE Employees on Payroll 3822.79
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 24117
Inpatient Days (Title XIX) 7887
Total Inpatient Days 156255
Bed Count 561
Available Bed Days 204765
Discharges (Title V) NA
Discharges (Title XVIII) 4104
Discharges (Title XIX) 1006
Total Discharges 24948

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 20833
Inpatient Days (Title XIX; Adults & Peds) 6171
Total Inpatient Days (Adults & Peds) 125408
Bed Count (Adults & Peds) 496
Available Bed Days (Adults & Peds) 181040
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4104
Discharges (Title XIX; Adults & Peds) 1006
Total Discharges (Adults & Peds) 24948

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 76%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications Better Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 187

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 1.2
Readmission Score Hospital Return Days for Heart Failure Patients 21.4
Readmission Score Hospital Return Days for Pneumonia Patients 56.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.9
Readmission Score Rate of Readmission for CABG 9.7
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20
Readmission Score Rate of Readmission After Hip/Knee Replacement 3.7
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.5
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Better Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.990
CAUTI SIR (Standardized Infection Ratio) 0.691
SSI SIR (Standardized Infection Ratio) 0.976
CDI SIR (Standardized Infection Ratio) 0.202
MRSA SIR (Standardized Infection Ratio) 0.639

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $36,828
Bad Debt Expense $58,315
Uncompensated Care Cost $51,292
Total Uncompensated Care $67,975

Operating Expenses ($ thousands)

Total Salaries $361,775
Overhead Expenses (Non-Salary) $819,013
Depreciation Expense $58,738
Total Operating Costs $1,015,672

Charges ($ thousands)

Inpatient Charges $1,814,805
Outpatient Charges $2,323,142
Total Patient Charges $4,137,947

Wage-Related Details ($ thousands)

Core Wage Costs $73,253
Wage Costs (RHC/FQHC)
Adjusted Salaries $361,588
Contract Labor (Patient Care) $77,496
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $240
Short-Term Investments
Notes Receivable
Accounts Receivable $478,903
Allowance for Doubtful Accounts $-265,683
Inventory $28,832
Prepaid Expenses $865
Other Current Assets $11,671
Total Current Assets $257,415

Balance Sheet – Fixed Assets ($ thousands)

Land Value $9,866
Land Improvements Value $11,971
Building Value $593,086
Leasehold Improvements $59,915
Fixed Equipment Value $76,937
Major Movable Equipment $357,618
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $401,793

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $66,087
Other Assets $81,473
Total Other Assets $165,788
Total Assets $824,996

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $13,420
Salaries & Wages Payable $44,685
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $5,883
Total Current Liabilities $-2,216,283

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $72,689
Total Long-Term Liabilities $72,689
Total Liabilities $-2,143,594

Balance Sheet – Equity ($ thousands)

General Fund Balance $2,968,590
Total Fund Balances $2,968,590
Total Liabilities & Equity $824,996

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $45,638
DRG (Post-Oct 1) $14,020
Outlier Payments
DSH Adjustment $2,483
Eligible DSH % $0
Simulated MC Payments $60,567
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,858,488
Outpatient Revenue $2,461,201
Total Patient Revenue $4,319,689
Contractual Allowances & Discounts $2,992,522
Net Patient Revenue $1,327,167
Total Operating Expenses $1,313,824
Net Service Income $13,343
Other Income $45,884
Total Income $59,228
Other Expenses
Net Income $59,228

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $118,158
Medicaid Charges $449,697
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No