Citizens Medical Center

Citizens Medical Center, located at 2701 Hospital Drive in Victoria, TX, is a leading not-for-profit hospital dedicated to improving the health and wellness of South Texas. Founded in 1956, we are committed to delivering compassionate, personalized care with clinical expertise. As a 317-bed acute care facility, we offer advanced medical services, including nationally accredited programs in cardiology and stroke care, a Level III Trauma Center, comprehensive cancer care, and advanced surgical options like da Vinci robotics. We are proud to be the preferred healthcare provider in the region, reinvesting in our community, technology, and exceptional staff to meet your healthcare needs.

Identifiers

Hospital Name Citizens Medical Center
Facility ID 450023

Location

Address 2701 HOSPITAL DRIVE
City/Town Victoria
State TX
ZIP Code 77901
County/Parish VICTORIA

Health System

Health System Citizens Medical Center
Health System Website Domain citizensmedicalcenter.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 330
Health System Hospital Locations Kansas, Louisiana and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Independent
Emergency Services Yes

No leaders were identified on Citizens Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 265

Staffing & Personnel

FTE Employees on Payroll 1021.61
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 8138
Inpatient Days (Title XIX) 480
Total Inpatient Days 29125
Bed Count 286
Available Bed Days 104390
Discharges (Title V) NA
Discharges (Title XVIII) 1895
Discharges (Title XIX) 128
Total Discharges 6780

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 7269
Inpatient Days (Title XIX; Adults & Peds) 276
Total Inpatient Days (Adults & Peds) 24307
Bed Count (Adults & Peds) 264
Available Bed Days (Adults & Peds) 96360
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1895
Discharges (Title XIX; Adults & Peds) 128
Total Discharges (Adults & Peds) 6780

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients were very positive about the quiet atmosphere of the hospital. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 78%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Worse Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 172

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 9.3
Readmission Score Hospital Return Days for Heart Failure Patients 4
Readmission Score Hospital Return Days for Pneumonia Patients 5.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.9
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.9
Readmission Score Rate of Readmission for CABG 10.5
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.345
CAUTI SIR (Standardized Infection Ratio) 0.462
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.410
MRSA SIR (Standardized Infection Ratio) 0.452

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $7,730
Bad Debt Expense $16,783
Uncompensated Care Cost $11,195
Total Uncompensated Care $12,899

Operating Expenses ($ thousands)

Total Salaries $90,023
Overhead Expenses (Non-Salary) $105,308
Depreciation Expense $12,496
Total Operating Costs $127,678

Charges ($ thousands)

Inpatient Charges $240,109
Outpatient Charges $405,433
Total Patient Charges $645,541

Wage-Related Details ($ thousands)

Core Wage Costs $13,353
Wage Costs (RHC/FQHC)
Adjusted Salaries $90,023
Contract Labor (Patient Care) $4,565
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $65,739
Short-Term Investments
Notes Receivable
Accounts Receivable $92,431
Allowance for Doubtful Accounts $-67,735
Inventory $2,185
Prepaid Expenses $5,666
Other Current Assets
Total Current Assets $98,343

Balance Sheet – Fixed Assets ($ thousands)

Land Value $6,644
Land Improvements Value $4,813
Building Value $146,196
Leasehold Improvements
Fixed Equipment Value $11,758
Major Movable Equipment $98,865
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $83,743

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $37,565
Total Other Assets $37,565
Total Assets $219,651

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $5,909
Salaries & Wages Payable $2,243
Payroll Taxes Payable
Short-Term Debt $3,718
Deferred Revenue
Other Current Liabilities $14,828
Total Current Liabilities $35,167

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $34,622
Total Long-Term Liabilities $34,622
Total Liabilities $69,789

Balance Sheet – Equity ($ thousands)

General Fund Balance $149,863
Total Fund Balances $149,863
Total Liabilities & Equity $219,651

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,030
DRG (Post-Oct 1) $13,360
Outlier Payments
DSH Adjustment $457
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $248,866
Outpatient Revenue $459,205
Total Patient Revenue $708,072
Contractual Allowances & Discounts $534,059
Net Patient Revenue $174,012
Total Operating Expenses $195,332
Net Service Income $-21,320
Other Income $16,541
Total Income $-4,779
Other Expenses
Net Income $-4,779

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $7,624
Medicaid Charges $47,087
Net CHIP Revenue $12
CHIP Charges $137

EHR Information

EHR MEDITECH Expanse
EHR Version Expanse
EHR is Changing No

ERP Information

ERP MEDITECH
ERP Version NA
EHR is Changing No