Flagstaff Medical Center

Flagstaff Medical Center, located at 1200 North Beaver Street in Flagstaff, AZ, is a leading regional hospital dedicated to providing high-quality care and comprehensive specialty services. As the only Level 1 Trauma Center north of Phoenix, we offer advanced emergency care alongside an award-winning spine surgery program and comprehensive behavioral health services. Our expert physicians and care teams are committed to serving the diverse healthcare needs of our community, from routine check-ups to complex medical cases, utilizing innovative approaches like rural telemedicine to extend our reach. Flagstaff Medical Center is proud to be part of Northern Arizona Healthcare, ensuring a collaborative and patient-centered approach to your well-being. We are committed to providing exceptional care close to home.

Identifiers

Hospital Name Flagstaff Medical Center
Facility ID 030023

Location

Address 1200 NORTH BEAVER STREET
City/Town Flagstaff
State AZ
ZIP Code 86001
County/Parish COCONINO

Health System

Health System Northern Arizona Healthcare
Health System Website Domain nahealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 362
Health System Hospital Locations Arizona

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Northern Arizona Healthcare
Emergency Services Yes

No leaders were identified on Flagstaff Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 264

Staffing & Personnel

FTE Employees on Payroll 1568.71
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 15514
Inpatient Days (Title XIX) 19034
Total Inpatient Days 54583
Bed Count 242
Available Bed Days 88330
Discharges (Title V) NA
Discharges (Title XVIII) 3002
Discharges (Title XIX) 3564
Total Discharges 11009

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 13549
Inpatient Days (Title XIX; Adults & Peds) 17150
Total Inpatient Days (Adults & Peds) 41488
Bed Count (Adults & Peds) 183
Available Bed Days (Adults & Peds) 66795
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3002
Discharges (Title XIX; Adults & Peds) 3564
Total Discharges (Adults & Peds) 11009

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 68%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 218

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -14.4
Readmission Score Hospital Return Days for Heart Failure Patients -10.1
Readmission Score Hospital Return Days for Pneumonia Patients 8.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.9
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.4
Readmission Score Rate of Readmission for CABG 11.7
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.2
Readmission Score Rate of Readmission After Hip/Knee Replacement 4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $7,390
Bad Debt Expense $4,210
Uncompensated Care Cost $8,707
Total Uncompensated Care $13,056

Operating Expenses ($ thousands)

Total Salaries $134,550
Overhead Expenses (Non-Salary) $347,368
Depreciation Expense $20,073
Total Operating Costs $444,515

Charges ($ thousands)

Inpatient Charges $786,678
Outpatient Charges $642,581
Total Patient Charges $1,429,259

Wage-Related Details ($ thousands)

Core Wage Costs $28,107
Wage Costs (RHC/FQHC)
Adjusted Salaries $134,553
Contract Labor (Patient Care) $36,017
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $6,363
Short-Term Investments $43,267
Notes Receivable
Accounts Receivable $103,006
Allowance for Doubtful Accounts
Inventory $9,700
Prepaid Expenses $3,529
Other Current Assets
Total Current Assets $166,838

Balance Sheet – Fixed Assets ($ thousands)

Land Value $5,395
Land Improvements Value $3,763
Building Value $321,967
Leasehold Improvements $1,578
Fixed Equipment Value
Major Movable Equipment $224,181
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $209,452

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $483,638
Total Other Assets $483,638
Total Assets $859,928

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $24,663
Salaries & Wages Payable $11,334
Payroll Taxes Payable $517
Short-Term Debt $5,847
Deferred Revenue
Other Current Liabilities $11,568
Total Current Liabilities $53,930

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $82,341
Unsecured Loans
Other Long-Term Liabilities $18,116
Total Long-Term Liabilities $100,457
Total Liabilities $154,387

Balance Sheet – Equity ($ thousands)

General Fund Balance $705,541
Total Fund Balances $705,541
Total Liabilities & Equity $859,928

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $8,905
DRG (Post-Oct 1) $33,093
Outlier Payments
DSH Adjustment $2,753
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $792,810
Outpatient Revenue $650,718
Total Patient Revenue $1,443,528
Contractual Allowances & Discounts $965,588
Net Patient Revenue $477,940
Total Operating Expenses $481,918
Net Service Income $-3,978
Other Income $68,094
Total Income $64,116
Other Expenses
Net Income $64,116

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $128,545
Medicaid Charges $427,296
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing Yes--In Process of Replacing