Mayo Clinic Health System in Eau Claire

Mayo Clinic Health System in Eau Claire, located at 1221 Whipple St, is dedicated to providing comprehensive and patient-centered care to the Eau Claire community and surrounding areas. As part of the renowned Mayo Clinic network, the hospital offers a wide array of services, from family-based primary care to specialized treatments such as comprehensive heart care and high-level trauma services. With a mission to inspire hope and contribute to health and well-being, Mayo Clinic Health System in Eau Claire delivers integrated clinical practice, education, and research, ensuring patients receive world-class healthcare close to home. As a regional referral center, they are committed to meeting the healthcare needs of every patient with a focus on quality, safety, and patient experience. The facility features a 304-bed acute care hospital, offering a range of medical specialties, including comprehensive cardiac and trauma care, as well as a family-oriented maternity program with an intensive care nursery.

Identifiers

Hospital Name Mayo Clinic Health System in Eau Claire
Facility ID 520070

Location

Address 1221 WHIPPLE ST
City/Town Eau Claire
State WI
ZIP Code 54703
County/Parish EAU CLAIRE

Health System

Health System Mayo Clinic Health System
Health System Website Domain mayoclinic.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 20
Health System Total Beds 4074
Health System Hospital Locations Arizona, Florida, Iowa, Minnesota and Wisconsin

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Mayo Clinic Health System
Emergency Services Yes

No leaders were identified on Mayo Clinic Health System in Eau Claire's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 304

Staffing & Personnel

FTE Employees on Payroll 2151.31
FTE Interns & Residents 15.29

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 23267
Inpatient Days (Title XIX) 3013
Total Inpatient Days 50237
Bed Count 186
Available Bed Days 67460
Discharges (Title V) NA
Discharges (Title XVIII) 4057
Discharges (Title XIX) 1335
Total Discharges 9835

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 20676
Inpatient Days (Title XIX; Adults & Peds) 2479
Total Inpatient Days (Adults & Peds) 42004
Bed Count (Adults & Peds) 161
Available Bed Days (Adults & Peds) 58119
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4057
Discharges (Title XIX; Adults & Peds) 1335
Total Discharges (Adults & Peds) 9835

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 80%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Better Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Better Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 182

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -3.4
Readmission Score Hospital Return Days for Heart Failure Patients -10.4
Readmission Score Hospital Return Days for Pneumonia Patients 14
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 7.4
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.4
Readmission Score Rate of Readmission for CABG 11.1
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 16.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.8
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.8
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.2
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Better Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.477
CAUTI SIR (Standardized Infection Ratio) 0.417
SSI SIR (Standardized Infection Ratio) 0.672
CDI SIR (Standardized Infection Ratio) 0.294
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,448
Bad Debt Expense $9,501
Uncompensated Care Cost $6,082
Total Uncompensated Care $36,130

Operating Expenses ($ thousands)

Total Salaries $277,897
Overhead Expenses (Non-Salary) $287,685
Depreciation Expense $22,382
Total Operating Costs $489,274

Charges ($ thousands)

Inpatient Charges $412,614
Outpatient Charges $797,615
Total Patient Charges $1,210,229

Wage-Related Details ($ thousands)

Core Wage Costs $42,204
Wage Costs (RHC/FQHC)
Adjusted Salaries $280,382
Contract Labor (Patient Care) $13,880
Wage Costs (Part A Teaching) $217
Wage Costs (Interns & Residents) $384

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $43
Short-Term Investments
Notes Receivable
Accounts Receivable $218,133
Allowance for Doubtful Accounts $-139,948
Inventory $8,355
Prepaid Expenses $120
Other Current Assets
Total Current Assets $212,144

Balance Sheet – Fixed Assets ($ thousands)

Land Value $10,646
Land Improvements Value $7,155
Building Value $393,781
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $159,627
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $192,906

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $41,864
Other Assets $3,905
Total Other Assets $45,769
Total Assets $450,819

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $3,762
Salaries & Wages Payable $9,932
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $6,954
Total Current Liabilities $127,140

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $67,294
Total Long-Term Liabilities $67,294
Total Liabilities $194,435

Balance Sheet – Equity ($ thousands)

General Fund Balance $256,384
Total Fund Balances $256,384
Total Liabilities & Equity $450,819

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $38,093
DRG (Post-Oct 1) $13,045
Outlier Payments
DSH Adjustment $945
Eligible DSH % $0
Simulated MC Payments $16,763
Total IME Payments $1,587

Revenue & Income Statement ($ thousands)

Inpatient Revenue $412,614
Outpatient Revenue $1,357,737
Total Patient Revenue $1,770,351
Contractual Allowances & Discounts $1,093,910
Net Patient Revenue $676,441
Total Operating Expenses $713,349
Net Service Income $-36,908
Other Income $37,095
Total Income $186
Other Expenses
Net Income $186

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $19,035
Medicaid Charges $121,409
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No