Temple Health - Chestnut Hill Hospital

Temple Health - Chestnut Hill Hospital, located at 8835 Germantown Avenue in Philadelphia, PA, is a 148-bed community-based hospital dedicated to providing high-quality, compassionate care. As part of Temple Health and through an alliance with Redeemer Health and the Philadelphia College of Osteopathic Medicine (PCOM), the hospital offers advanced diagnostic and treatment services, including emergency care, minimally invasive surgery, cardiology, oncology, and orthopedics. Serving the community for over 100 years, Chestnut Hill Hospital is committed to making patient care its top priority. With more than 350 board-certified physicians, Temple Health - Chestnut Hill Hospital is dedicated to offering trustworthy healthcare and improved access to the advanced services of a renowned university health system.

Identifiers

Hospital Name Temple Health - Chestnut Hill Hospital
Facility ID 390026

Location

Address 8835 GERMANTOWN AVENUE
City/Town Philadelphia
State PA
ZIP Code 19118
County/Parish PHILADELPHIA

Health System

Health System Temple Health
Health System Website Domain templehealth.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 724
Health System Hospital Locations Pennsylvania

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Chestnut Hill Health
Emergency Services Yes

Richard Newell

President and CEO

Joined Temple Health-Chestnut Hill Hospital as president and CEO in March 2024, starting his role on April 8, 2024. [1, 7, 9, 14] Previously served as president and CEO of Phoenixville Hospital/Pottstown Hospital-Tower Health. [1, 7, 9] He launched his healthcare career as a physical therapist. [1]

James L. Helstrom

Chief Medical Officer

Also serves as Chief Medical Officer of Fox Chase Cancer Center. [3, 4, 5]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program Yes

Capacity & Services

Licensed Beds 134

Staffing & Personnel

FTE Employees on Payroll 450.08
FTE Interns & Residents 50.4

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 12268
Inpatient Days (Title XIX) 224
Total Inpatient Days 32934
Bed Count 128
Available Bed Days 54784
Discharges (Title V) NA
Discharges (Title XVIII) 2412
Discharges (Title XIX) 47
Total Discharges 6785

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 11246
Inpatient Days (Title XIX; Adults & Peds) 224
Total Inpatient Days (Adults & Peds) 29636
Bed Count (Adults & Peds) 114
Available Bed Days (Adults & Peds) 48792
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2412
Discharges (Title XIX; Adults & Peds) 47
Total Discharges (Adults & Peds) 6785

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Low overall patient satisfaction. Patients report significant challenges with Staff responsiveness to their needs. Patients reported significant challenges with transitions between departments in the hospital. Patients report challenges the cleanliness of the hospital. Patients reported concerns with being abel to have quiet rest in the hospital

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 50%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 178

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -7.7
Readmission Score Hospital Return Days for Pneumonia Patients 2.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.502
CAUTI SIR (Standardized Infection Ratio) 0.531
SSI SIR (Standardized Infection Ratio) 3.058
CDI SIR (Standardized Infection Ratio) 0.328
MRSA SIR (Standardized Infection Ratio) 0.599

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Sep 01, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $329
Bad Debt Expense $7,045
Uncompensated Care Cost $1,217
Total Uncompensated Care $2,714

Operating Expenses ($ thousands)

Total Salaries $64,569
Overhead Expenses (Non-Salary) $90,752
Depreciation Expense $5,026
Total Operating Costs $140,967

Charges ($ thousands)

Inpatient Charges $637,965
Outpatient Charges $568,682
Total Patient Charges $1,206,647

Wage-Related Details ($ thousands)

Core Wage Costs $12,137
Wage Costs (RHC/FQHC)
Adjusted Salaries $64,569
Contract Labor (Patient Care) $2,625
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $777

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1,679
Short-Term Investments
Notes Receivable
Accounts Receivable $20,380
Allowance for Doubtful Accounts $-10,017
Inventory $3,292
Prepaid Expenses $1,780
Other Current Assets $16,662
Total Current Assets $37,696

Balance Sheet – Fixed Assets ($ thousands)

Land Value $6,975
Land Improvements Value $504
Building Value $15,593
Leasehold Improvements
Fixed Equipment Value $50
Major Movable Equipment $3,320
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $24,801

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $6,671
Total Other Assets $6,671
Total Assets $69,168

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $3,237
Salaries & Wages Payable $2,791
Payroll Taxes Payable $440
Short-Term Debt
Deferred Revenue
Other Current Liabilities $42,473
Total Current Liabilities $48,941

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $3,753
Total Long-Term Liabilities $3,753
Total Liabilities $52,693

Balance Sheet – Equity ($ thousands)

General Fund Balance $16,474
Total Fund Balances $16,474
Total Liabilities & Equity $69,168

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,429
DRG (Post-Oct 1) $20,105
Outlier Payments
DSH Adjustment $421
Eligible DSH % $0
Simulated MC Payments $20,515
Total IME Payments $5,417

Revenue & Income Statement ($ thousands)

Inpatient Revenue $637,782
Outpatient Revenue $568,920
Total Patient Revenue $1,206,702
Contractual Allowances & Discounts $1,069,467
Net Patient Revenue $137,235
Total Operating Expenses $155,320
Net Service Income $-18,086
Other Income $1,737
Total Income $-16,348
Other Expenses
Net Income $-16,348

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $24,921
Medicaid Charges $226,137
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No