Tufts Medicine MelroseWakefield Hospital

Tufts Medicine MelroseWakefield Hospital, located at 585 Lebanon Street in Melrose, MA, is a 234-bed general hospital committed to providing exceptional care to the community. Since 1893, we have been a trusted healthcare partner, offering a wide range of services, including expert cardiac care with an emergency cardiac catheterization lab, 24-hour emergency services, wound care management, and family-focused maternity services with a Level II Special Care Nursery. As part of the Tufts Medicine network, we combine community care with access to advanced specialty care through our affiliation with Tufts Medical Center. We are dedicated to empowering you to live your best life through personalized and comprehensive healthcare.

Identifiers

Hospital Name Tufts Medicine MelroseWakefield Hospital
Facility ID 220070

Location

Address 585 LEBANON STREET
City/Town Melrose
State MA
ZIP Code 2176
County/Parish MIDDLESEX

Health System

Health System Tufts Medicine
Health System Website Domain tuftsmedicine.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 701
Health System Hospital Locations Massachusetts

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Tufts Medicine
Emergency Services Yes

William Wyman, MS, FACHE, FHFMA

Interim President, MelroseWakefield Hospital and Lawrence Memorial Hospital

NA

Michael DeLeo, III, MD, MBA, CPE

Chief Medical Officer, Senior Vice President

NA

Barbara Viens, DNP, RN, NEA-BC, ONC

Vice President, Patient Care Services, Chief Nursing Officer

NA

Tracey Meek, MLHR, FACHE, SHRM-SCP

Vice President of Human Resources for Community Hospitals, Tufts Medicine

NA

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 128

Staffing & Personnel

FTE Employees on Payroll 1157
FTE Interns & Residents 2.9

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 13671
Inpatient Days (Title XIX) 2079
Total Inpatient Days 35168
Bed Count 160
Available Bed Days 58400
Discharges (Title V) NA
Discharges (Title XVIII) 2945
Discharges (Title XIX) NA
Total Discharges 7617

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 11707
Inpatient Days (Title XIX; Adults & Peds) 1366
Total Inpatient Days (Adults & Peds) 30323
Bed Count (Adults & Peds) 138
Available Bed Days (Adults & Peds) 50370
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2945
Discharges (Title XIX; Adults & Peds) NA
Total Discharges (Adults & Peds) 7617

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 62%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 183

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 16
Readmission Score Hospital Return Days for Heart Failure Patients 14.5
Readmission Score Hospital Return Days for Pneumonia Patients 15.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.1
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 21.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.5
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.8
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.9
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.407
CAUTI SIR (Standardized Infection Ratio) 0.603
SSI SIR (Standardized Infection Ratio) 0.583
CDI SIR (Standardized Infection Ratio) 0.619
MRSA SIR (Standardized Infection Ratio) 0.169

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $22
Bad Debt Expense $6,281
Uncompensated Care Cost $3,312
Total Uncompensated Care $10,023

Operating Expenses ($ thousands)

Total Salaries $116,297
Overhead Expenses (Non-Salary) $193,764
Depreciation Expense $20,660
Total Operating Costs $270,452

Charges ($ thousands)

Inpatient Charges $172,551
Outpatient Charges $322,279
Total Patient Charges $494,830

Wage-Related Details ($ thousands)

Core Wage Costs $21,882
Wage Costs (RHC/FQHC)
Adjusted Salaries $116,297
Contract Labor (Patient Care) $35,159
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $5,136
Short-Term Investments
Notes Receivable
Accounts Receivable $53,829
Allowance for Doubtful Accounts $-14,993
Inventory
Prepaid Expenses $2,880
Other Current Assets $3,312
Total Current Assets $59,083

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,871
Land Improvements Value $4,835
Building Value $255,555
Leasehold Improvements $13,999
Fixed Equipment Value
Major Movable Equipment $232,015
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $114,194

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $133,769
Other Assets $37,137
Total Other Assets $170,905
Total Assets $344,183

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $6,577
Salaries & Wages Payable $10,084
Payroll Taxes Payable $1,742
Short-Term Debt $12,842
Deferred Revenue $-1,728
Other Current Liabilities $17,434
Total Current Liabilities $51,120

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $150,407
Unsecured Loans
Other Long-Term Liabilities $17,562
Total Long-Term Liabilities $167,969
Total Liabilities $219,090

Balance Sheet – Equity ($ thousands)

General Fund Balance $125,093
Total Fund Balances $125,093
Total Liabilities & Equity $344,183

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $31,316
Outlier Payments
DSH Adjustment $432
Eligible DSH % $0
Simulated MC Payments $6,284
Total IME Payments $376

Revenue & Income Statement ($ thousands)

Inpatient Revenue $174,932
Outpatient Revenue $322,212
Total Patient Revenue $497,144
Contractual Allowances & Discounts $279,645
Net Patient Revenue $217,499
Total Operating Expenses $310,061
Net Service Income $-92,561
Other Income $-11,695
Total Income $-104,256
Other Expenses
Net Income $-104,256

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $9,914
Medicaid Charges $29,789
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No