West Oaks Hospital, located in Houston, TX, is a fully accredited 160-bed psychiatric facility dedicated to providing comprehensive behavioral healthcare. With over 42 years of service, we offer a range of programs for children ages 5 and older, adolescents, adults, and veterans, including inpatient, partial hospitalization, and intensive outpatient services. Our specialized programs address mental health disorders and substance abuse, with a dedicated 16-bed residential treatment center for adult chemical dependency. West Oaks Hospital is committed to quality psychiatric care delivered by compassionate and skilled staff, offering no-cost assessments and accepting various insurance plans. Call us today to learn more about treatment options and schedule an assessment.
| Hospital Name | West Oaks Hospital |
|---|---|
| Facility ID | 454026 |
| Address | 6500 HORNWOOD |
|---|---|
| City/Town | Houston |
| State | TX |
| ZIP Code | 77074 |
| County/Parish | HARRIS |
| Health System | Universal Health Services |
|---|---|
| Health System Website Domain | uhs.com |
| Recently Joined Health System (Past 4 Years) | No |
| Health System Total Hospitals | 100 |
|---|---|
| Health System Total Beds | 12060 |
| Health System Hospital Locations | Alabama, Arkansas, Arizona, California, Colorado, NA, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Massachusetts, Michigan, Mississippi, North Carolina, North Dakota, New Jersey, New Mexico, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington and Wisconsin |
| Hospital Type | Psychiatric |
|---|---|
| Hospital Ownership | Proprietary |
| Ownership Details | Universal Health Services |
| Emergency Services | No |
As the Chief Executive Officer of West Oaks Hospital, she welcomes patients and families to the facility and expresses gratitude for entrusting the hospital with their mental health care. She highlights the hospital's 40+ years of servicing the Houston community and surrounding areas, its comprehensive array of Inpatient, Partial-Hospitalization, Intensive Outpatient & Residential Treatment services using evidence-based treatment practices, and the team's collaborative approach to individualizing treatment. She is committed to ensuring West Oaks Hospital and staff are equipped with innovative training and development to deliver treatment designed to accommodate patient needs, aiming for mental restoration and balance.
Jim White has been providing services in the Substance Abuse and Mental Health fields for more than 30 years. He has more than 15 years of service at West Oaks Hospital in multiple positions. He currently serves as the Director of Military Services for West Oaks Hospital. Jim initiated and currently leads the West Oaks Hospital Patriot Support Center of Excellence. The Program is dedicated to providing care Veterans and Active-Duty members of the United States Armed Forces. Many of these Veterans have suffered extensive wounds from combat during the many years of warfare that our Nation has endured.
Kim Williams joined West Oaks Hospital in 2016 as a Utilization Management Case Manager and she was later promoted to the Lead Case Manager position in 2020. Kim has over 20 years of experience working in mental health and substance abuse services including extensive collaboration with community providers, recidivism courts, and drug court programs. In October 2022, she was promoted to Director of Utilization Management and worked with her team to restructure and rebuild a cohesive unit that is focused on providing high quality patient care in the most cost-effective manner.
Charles Estes is a human resources professional with over 15 years of progressive human resources experience at West Oaks Hospital. Prior to joining the West Oaks family, he started his professional career at IntraCare Hospital Medical Center and served as an Executive Assistant for 6 years. Charles earned many accolades during his tenure by providing excellent service and always going above and beyond. Earning the MVP Joint Commission Preparedness award was most memorable and rewarding.
| Allopathic Residency Program | No |
|---|---|
| Dental Residency Program | No |
| Osteopathic Residency Program | No |
| Other Residency Programs | No |
| Pediatric Residency Program | No |
| Licensed Beds | 160 |
|---|
| FTE Employees on Payroll | 276.6 |
|---|---|
| FTE Interns & Residents | NA |
| Inpatient Days (Title V) | NA |
|---|---|
| Inpatient Days (Title XVIII) | 2567 |
| Inpatient Days (Title XIX) | 54 |
| Total Inpatient Days | 47839 |
| Bed Count | 160 |
| Available Bed Days | 58400 |
| Discharges (Title V) | NA |
| Discharges (Title XVIII) | 219 |
| Discharges (Title XIX) | 8 |
| Total Discharges | 6181 |
| Inpatient Days (Title V; Adults & Peds) | NA |
|---|---|
| Inpatient Days (Title XVIII; Adults & Peds) | 2567 |
| Inpatient Days (Title XIX; Adults & Peds) | 54 |
| Total Inpatient Days (Adults & Peds) | 47839 |
| Bed Count (Adults & Peds) | 160 |
| Available Bed Days (Adults & Peds) | 58400 |
| Discharges (Title V; Adults & Peds) | NA |
| Discharges (Title XVIII; Adults & Peds) | 219 |
| Discharges (Title XIX; Adults & Peds) | 8 |
| Total Discharges (Adults & Peds) | 6181 |
| Care Quality Stengths | The hospital is average in every measured mortality rate |
|---|---|
| Care Quality Concerns | NA |
| Nurse Communication – Star Rating | |
|---|---|
| Doctor Communication – Star Rating | |
| Staff Responsiveness – Star Rating | |
| Communication About Medicines – Star Rating | |
| Discharge Information – Star Rating | |
| Care Transition – Star Rating | |
| Cleanliness – Star Rating | |
| Quietness – Star Rating | |
| Overall Hospital Rating – Star Rating | |
| Recommend Hospital – Star Rating |
| Percent of Patients Who Definitely Recommend the Hospital |
|---|
| Mortality Group – Rate of Complications for Hip/Knee Replacement Patients | |
|---|---|
| Mortality Group – Death Rate for Heart Attack Patients | |
| Mortality Group – Death Rate for CABG Surgery Patients | |
| Mortality Group – Death Rate for COPD Patients | |
| Mortality Group – Death Rate for Heart Failure Patients | |
| Mortality Group – Death Rate for Pneumonia Patients | |
| Mortality Group – Death Rate for Stroke Patients | |
| Mortality Group – Pressure Ulcer Rate | |
| Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications | |
| Mortality Group – Iatrogenic Pneumothorax Rate | |
| Mortality Group – In-Hospital Fall with Hip Fracture Rate | |
| Mortality Group – Postoperative Hemorrhage or Hematoma Rate | |
| Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate | |
| Mortality Group – Postoperative Respiratory Failure Rate | |
| Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate | |
| Mortality Group – Postoperative Sepsis Rate | |
| Mortality Group – Postoperative Wound Dehiscence Rate | |
| Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate | |
| Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite |
| Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) | NA |
|---|
| Readmission Score Hospital Return Days for Heart Attack Patients | NA |
|---|---|
| Readmission Score Hospital Return Days for Heart Failure Patients | NA |
| Readmission Score Hospital Return Days for Pneumonia Patients | NA |
| Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | NA |
| Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | NA |
| Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | NA |
| Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | NA |
| Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | NA |
| Readmission Score Rate of Readmission for CABG | NA |
| Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | NA |
| Readmission Score Heart Failure (HF) 30-Day Readmission Rate | NA |
| Readmission Score Rate of Readmission After Hip/Knee Replacement | NA |
| Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) | NA |
| Readmission Score Pneumonia (PN) 30-Day Readmission Rate | NA |
| Readmission Group Hospital Return Days for Heart Attack Patients | NA |
| Readmission Group Hospital Return Days for Heart Failure Patients | NA |
| Readmission Group Hospital Return Days for Pneumonia Patients | NA |
| Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | NA |
| Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | NA |
| Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | NA |
| Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | NA |
| Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | NA |
| Readmission Group Rate of Readmission for CABG | NA |
| Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | NA |
| Readmission Group Heart Failure (HF) 30-Day Readmission Rate | NA |
| Readmission Group Rate of Readmission After Hip/Knee Replacement | NA |
| Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) | NA |
| Readmission Group Pneumonia (PN) 30-Day Readmission Rate | NA |
| CLABSI SIR (Standardized Infection Ratio) | NA |
|---|---|
| CAUTI SIR (Standardized Infection Ratio) | NA |
| SSI SIR (Standardized Infection Ratio) | NA |
| CDI SIR (Standardized Infection Ratio) | NA |
| MRSA SIR (Standardized Infection Ratio) | NA |
| Fiscal Year Begin | Jan 01, 2022 |
|---|---|
| Fiscal Year End | Dec 31, 2022 |
| Charity Care Cost | |
|---|---|
| Bad Debt Expense | |
| Uncompensated Care Cost | |
| Total Uncompensated Care |
| Total Salaries | $21,133 |
|---|---|
| Overhead Expenses (Non-Salary) | $15,206 |
| Depreciation Expense | $793 |
| Total Operating Costs | $33,588 |
| Inpatient Charges | $99,616 |
|---|---|
| Outpatient Charges | $10,994 |
| Total Patient Charges | $110,610 |
| Core Wage Costs | |
|---|---|
| Wage Costs (RHC/FQHC) | |
| Adjusted Salaries | |
| Contract Labor (Patient Care) | |
| Wage Costs (Part A Teaching) | |
| Wage Costs (Interns & Residents) |
| Cash & Bank Balances | $-250 |
|---|---|
| Short-Term Investments | |
| Notes Receivable | |
| Accounts Receivable | $-5,713 |
| Allowance for Doubtful Accounts | |
| Inventory | $275 |
| Prepaid Expenses | $123 |
| Other Current Assets | |
| Total Current Assets | $-5,565 |
| Land Value | $1,391 |
|---|---|
| Land Improvements Value | |
| Building Value | $10,128 |
| Leasehold Improvements | |
| Fixed Equipment Value | |
| Major Movable Equipment | $4,976 |
| Minor Depreciable Equipment | |
| Health IT Assets | |
| Total Fixed Assets | $9,080 |
| Long-Term Investments | |
|---|---|
| Other Assets | $36,928 |
| Total Other Assets | $36,928 |
| Total Assets | $40,444 |
| Accounts Payable | $591 |
|---|---|
| Salaries & Wages Payable | $1,545 |
| Payroll Taxes Payable | |
| Short-Term Debt | |
| Deferred Revenue | |
| Other Current Liabilities | $-3,584 |
| Total Current Liabilities | $-8,718 |
| Mortgage Debt | |
|---|---|
| Long-Term Notes Payable | |
| Unsecured Loans | |
| Other Long-Term Liabilities | |
| Total Long-Term Liabilities | |
| Total Liabilities | $-8,718 |
| General Fund Balance | $49,162 |
|---|---|
| Total Fund Balances | $49,162 |
| Total Liabilities & Equity | $40,444 |
| DRG (Non-Outlier) | |
|---|---|
| DRG (Pre-Oct 1) | |
| DRG (Post-Oct 1) | |
| Outlier Payments | |
| DSH Adjustment | |
| Eligible DSH % | |
| Simulated MC Payments | |
| Total IME Payments |
| Inpatient Revenue | $99,616 |
|---|---|
| Outpatient Revenue | $10,994 |
| Total Patient Revenue | $110,610 |
| Contractual Allowances & Discounts | $71,610 |
| Net Patient Revenue | $38,999 |
| Total Operating Expenses | $35,106 |
| Net Service Income | $3,894 |
| Other Income | $82 |
| Total Income | $3,975 |
| Other Expenses | |
| Net Income | $3,975 |
| Cost-to-Charge Ratio | |
|---|---|
| Net Medicaid Revenue | |
| Medicaid Charges | |
| Net CHIP Revenue | |
| CHIP Charges |
| EHR | Oracle Health Millennium |
|---|---|
| EHR Version | Oracle Health Millennium (Not CommunityWorks) |
| EHR is Changing | Yes--In Process of Replacing |
| ERP | Workday |
|---|---|
| ERP Version | NA |
| EHR is Changing | No |