IU Health Ball Memorial Hospital

IU Health Ball Memorial Hospital, located at 2401 University Ave, Muncie, IN, is a leading academic teaching hospital and tertiary referral center serving East Central Indiana. As the only hospital in Muncie, we offer a wide range of medical specialties and services, supported by over 300 physicians. Our commitment to excellence is demonstrated by our Joint Commission accreditation and Magnet designation for nursing excellence. With a history dating back to 1929, we are dedicated to providing advanced care and actively participating in medical research to improve the health of our community. We admit over 17,700 patients and complete over 300,000 outpatient procedures annually.

Identifiers

Hospital Name IU Health Ball Memorial Hospital
Facility ID 150089

Location

Address 2401 UNIVERSITY AVE
City/Town Muncie
State IN
ZIP Code 47303
County/Parish DELAWARE

Health System

Health System Indiana University Health
Health System Website Domain iuhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 12
Health System Total Beds 3036
Health System Hospital Locations Indiana

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Indiana University Health
Emergency Services Yes

No leaders were identified on IU Health Ball Memorial Hospital's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 379

Staffing & Personnel

FTE Employees on Payroll 1815.8
FTE Interns & Residents 61.95

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 25072
Inpatient Days (Title XIX) 4182
Total Inpatient Days 82703
Bed Count 316
Available Bed Days 115340
Discharges (Title V) NA
Discharges (Title XVIII) 4656
Discharges (Title XIX) 424
Total Discharges 14777

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 22700
Inpatient Days (Title XIX; Adults & Peds) 1700
Total Inpatient Days (Adults & Peds) 68746
Bed Count (Adults & Peds) 259
Available Bed Days (Adults & Peds) 94535
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4656
Discharges (Title XIX; Adults & Peds) 424
Total Discharges (Adults & Peds) 14777

Quality Summary

Care Quality Stengths Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 58%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients Better Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 215

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -4.4
Readmission Score Hospital Return Days for Heart Failure Patients 22.1
Readmission Score Hospital Return Days for Pneumonia Patients -8.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12.3
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 7.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.5
Readmission Score Rate of Readmission for CABG 10.7
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.4
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.2
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.672
CAUTI SIR (Standardized Infection Ratio) 0.412
SSI SIR (Standardized Infection Ratio) 1.578
CDI SIR (Standardized Infection Ratio) 0.189
MRSA SIR (Standardized Infection Ratio) 0.788

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $8,230
Bad Debt Expense $15,809
Uncompensated Care Cost $11,344
Total Uncompensated Care $18,022

Operating Expenses ($ thousands)

Total Salaries $161,971
Overhead Expenses (Non-Salary) $358,434
Depreciation Expense $28,571
Total Operating Costs $439,086

Charges ($ thousands)

Inpatient Charges $1,072,728
Outpatient Charges $1,338,740
Total Patient Charges $2,411,468

Wage-Related Details ($ thousands)

Core Wage Costs $37,010
Wage Costs (RHC/FQHC)
Adjusted Salaries $161,401
Contract Labor (Patient Care) $2,168
Wage Costs (Part A Teaching) $19
Wage Costs (Interns & Residents) $1,070

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $371,092
Short-Term Investments
Notes Receivable
Accounts Receivable $53,676
Allowance for Doubtful Accounts
Inventory $13,835
Prepaid Expenses $1,403
Other Current Assets
Total Current Assets $443,300

Balance Sheet – Fixed Assets ($ thousands)

Land Value $6,073
Land Improvements Value $3,430
Building Value $392,768
Leasehold Improvements $429
Fixed Equipment Value
Major Movable Equipment $160,149
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $213,911

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $134,654
Other Assets $20,007
Total Other Assets $154,662
Total Assets $811,872

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $41,553
Salaries & Wages Payable $8,538
Payroll Taxes Payable $653
Short-Term Debt $224
Deferred Revenue
Other Current Liabilities
Total Current Liabilities $62,579

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $1,791
Total Long-Term Liabilities $1,791
Total Liabilities $64,370

Balance Sheet – Equity ($ thousands)

General Fund Balance $747,502
Total Fund Balances $747,502
Total Liabilities & Equity $811,872

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $38,093
DRG (Post-Oct 1) $12,275
Outlier Payments
DSH Adjustment $2,037
Eligible DSH % $0
Simulated MC Payments $40,480
Total IME Payments $5,446

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,072,728
Outpatient Revenue $1,349,392
Total Patient Revenue $2,422,120
Contractual Allowances & Discounts $1,897,237
Net Patient Revenue $524,883
Total Operating Expenses $520,405
Net Service Income $4,477
Other Income $17,818
Total Income $22,295
Other Expenses
Net Income $22,295

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $83,404
Medicaid Charges $494,730
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No