Cottage Hospital

Cottage Hospital, located in Woodsville, NH, is your community hospital dedicated to providing exceptional care close to home. As a critical access hospital, we offer a wide range of services, including a 24/7 Emergency Department, inpatient care, orthopedic excellence, rehabilitation, and specialty services. Our commitment extends beyond your health to the well-being of our community through scholarships, support for local schools, and charity care. Choose Cottage Hospital, where your health and community matter most.

Identifiers

Hospital Name Cottage Hospital
Facility ID 301301

Location

Address 90 SWIFTWATER RD
City/Town Woodsville
State NH
ZIP Code 3785
County/Parish GRAFTON

Health System

Health System Independent
Health System Website Domain cottagehospital.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 25
Health System Hospital Locations New Hampshire

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Cottage Hospital
Emergency Services Yes

Holly McCormack, DNP, RN

President & Chief Executive Officer

Serves as CEO of Cottage Hospital, a 35-bed independent, nonprofit critical access hospital in Woodsville, N.H. She is well-versed in the unique challenges rural hospitals face, particularly in recruitment and retention. Dr. McCormack has led Cottage Hospital since April 2021, after previously serving as its chief nursing officer and director of inpatient services. In a conversation with Becker's, Dr. McCormack highlighted the hospital's focus on fostering career growth through a leadership ladder and outlined plans to expand those efforts. I started here as an inpatient director before becoming CNO and then CEO.

Natalie J Kennett, MSN, RN, CNL, PCCN

Chief Nursing Officer

Departments: Case Management, Food & Nutrition Services, Inpatient Physical Rehabilitation Swing Program, Intensive Care Unit, Medical-Surgical Unit, Quality Assurance & Risk Management. Care Centers: Emergency Department, Inpatient Services, Ray of Hope Geriatric Mental Health, Surgical Services, Transfer In Center

Delphine G. Sullivan, MD, FRCS(C), FAAOS

Chief Medical Officer

NA

Ann Duffy, MHA

Chief Financial Officer

Departments: Finance Department, Materials Management, Medical Records / Health Information Management (HIM), Patient Access, Patient Financial Services

Darron Barfield, MHA

Senior Director of Outpatient Services

NA

Michele Bailey

Senior Director of Human Resources

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 25

Staffing & Personnel

FTE Employees on Payroll 168.89
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) 101
Inpatient Days (Title XVIII) 2322
Inpatient Days (Title XIX) 15
Total Inpatient Days 4350
Bed Count 25
Available Bed Days 9125
Discharges (Title V) 22
Discharges (Title XVIII) 258
Discharges (Title XIX) 3
Total Discharges 490

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) 101
Inpatient Days (Title XVIII; Adults & Peds) 1298
Inpatient Days (Title XIX; Adults & Peds) 15
Total Inpatient Days (Adults & Peds) 2289
Bed Count (Adults & Peds) 25
Available Bed Days (Adults & Peds) 9125
Discharges (Title V; Adults & Peds) 22
Discharges (Title XVIII; Adults & Peds) 258
Discharges (Title XIX; Adults & Peds) 3
Total Discharges (Adults & Peds) 490

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients were very positive about the cleanliness of the hospital. The hospital is average in every measured mortality rate Hospital has a low ER wait and treatment time of less than 2 hours Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 69%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 109

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -5.9
Readmission Score Hospital Return Days for Pneumonia Patients -25.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.5
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.8
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $394
Bad Debt Expense $1,244
Uncompensated Care Cost $1,048
Total Uncompensated Care $2,518

Operating Expenses ($ thousands)

Total Salaries $17,717
Overhead Expenses (Non-Salary) $22,774
Depreciation Expense $1,761
Total Operating Costs $35,260

Charges ($ thousands)

Inpatient Charges $18,323
Outpatient Charges $44,854
Total Patient Charges $63,177

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $7,683
Short-Term Investments
Notes Receivable
Accounts Receivable $3,904
Allowance for Doubtful Accounts
Inventory $620
Prepaid Expenses
Other Current Assets $297
Total Current Assets $13,458

Balance Sheet – Fixed Assets ($ thousands)

Land Value $532
Land Improvements Value $1,470
Building Value $19,359
Leasehold Improvements
Fixed Equipment Value $2,208
Major Movable Equipment $11,190
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $12,895

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $12,436
Other Assets $17
Total Other Assets $12,452
Total Assets $38,805

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $1,589
Salaries & Wages Payable $701
Payroll Taxes Payable
Short-Term Debt $306
Deferred Revenue $250
Other Current Liabilities $953
Total Current Liabilities $13,077

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $7,026
Unsecured Loans
Other Long-Term Liabilities $693
Total Long-Term Liabilities $7,719
Total Liabilities $20,796

Balance Sheet – Equity ($ thousands)

General Fund Balance $18,009
Total Fund Balances $18,009
Total Liabilities & Equity $38,805

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $25,974
Outpatient Revenue $45,730
Total Patient Revenue $71,704
Contractual Allowances & Discounts $36,511
Net Patient Revenue $35,193
Total Operating Expenses $40,491
Net Service Income $-5,298
Other Income $2,433
Total Income $-2,865
Other Expenses $997
Net Income $-3,862

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $854
Medicaid Charges $4,163
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic Community Connect
EHR Version EpicCare Community Connect
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No