Hackensack University Medical Center

Hackensack University Medical Center, located at 30 Prospect Ave, Hackensack, NJ, is a leading not-for-profit research and teaching hospital and the largest provider of inpatient and outpatient services in New Jersey. Founded in 1888, it is Bergen County's first hospital and is recognized as a Magnet hospital for nursing excellence. As the academic flagship of Hackensack Meridian Health, it boasts a five-star rating from CMS and is ranked #1 in New Jersey by U.S. News & World Report. Hackensack University Medical Center is home to nationally ranked programs and the premier John Theurer Cancer Center, offering patients innovative treatments and exceptional care.

Identifiers

Hospital Name Hackensack University Medical Center
Facility ID 310001

Location

Address 30 PROSPECT AVE
City/Town Hackensack
State NJ
ZIP Code 7601
County/Parish BERGEN

Health System

Health System Hackensack Meridian Health
Health System Website Domain hackensackmeridianhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 12
Health System Total Beds 4492
Health System Hospital Locations New Jersey

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Hackensack Meridian Health
Emergency Services Yes

No leaders were identified on Hackensack University Medical Center's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 781

Staffing & Personnel

FTE Employees on Payroll 5960.54
FTE Interns & Residents 221.4

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 58379
Inpatient Days (Title XIX) 10835
Total Inpatient Days 224353
Bed Count 779
Available Bed Days 284335
Discharges (Title V) NA
Discharges (Title XVIII) 8429
Discharges (Title XIX) 1212
Total Discharges 41187

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 53645
Inpatient Days (Title XIX; Adults & Peds) 6773
Total Inpatient Days (Adults & Peds) 181660
Bed Count (Adults & Peds) 654
Available Bed Days (Adults & Peds) 238710
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 8429
Discharges (Title XIX; Adults & Peds) 1212
Total Discharges (Adults & Peds) 41187

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 73%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients Better Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients Better Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients Better Than National Average
Mortality Group – Pressure Ulcer Rate Better Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate Better Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Better Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Better Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 201

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 5.6
Readmission Score Hospital Return Days for Heart Failure Patients 30.6
Readmission Score Hospital Return Days for Pneumonia Patients 34.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 15.4
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.5
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.4
Readmission Score Rate of Readmission for CABG 9
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 16.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.2
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.9
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.5
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Worse Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Better Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.524
CAUTI SIR (Standardized Infection Ratio) 0.385
SSI SIR (Standardized Infection Ratio) 1.177
CDI SIR (Standardized Infection Ratio) 0.455
MRSA SIR (Standardized Infection Ratio) 0.664

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $61,149
Bad Debt Expense $75,552
Uncompensated Care Cost $81,132
Total Uncompensated Care $157,534

Operating Expenses ($ thousands)

Total Salaries $749,849
Overhead Expenses (Non-Salary) $1,296,381
Depreciation Expense $85,214
Total Operating Costs $1,705,617

Charges ($ thousands)

Inpatient Charges $3,728,349
Outpatient Charges $2,771,418
Total Patient Charges $6,499,767

Wage-Related Details ($ thousands)

Core Wage Costs $216,173
Wage Costs (RHC/FQHC)
Adjusted Salaries $749,849
Contract Labor (Patient Care) $62,798
Wage Costs (Part A Teaching) $193
Wage Costs (Interns & Residents) $5,219

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $798
Short-Term Investments
Notes Receivable
Accounts Receivable $319,988
Allowance for Doubtful Accounts $-57,761
Inventory $53,934
Prepaid Expenses $2,073
Other Current Assets $32,041
Total Current Assets $350,428

Balance Sheet – Fixed Assets ($ thousands)

Land Value $8,077
Land Improvements Value $6,971
Building Value $878,854
Leasehold Improvements $23,991
Fixed Equipment Value $113,758
Major Movable Equipment $414,960
Minor Depreciable Equipment $146
Health IT Assets
Total Fixed Assets $579,109

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $154,199
Other Assets $677,365
Total Other Assets $831,564
Total Assets $1,761,101

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $81,636
Salaries & Wages Payable $8
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $7,992
Total Current Liabilities $96,171

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $41,018
Total Long-Term Liabilities $41,018
Total Liabilities $137,189

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,623,912
Total Fund Balances $1,623,912
Total Liabilities & Equity $1,761,101

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $110,318
DRG (Post-Oct 1) $41,323
Outlier Payments
DSH Adjustment $4,659
Eligible DSH % $0
Simulated MC Payments $91,211
Total IME Payments $16,792

Revenue & Income Statement ($ thousands)

Inpatient Revenue $3,779,356
Outpatient Revenue $2,921,131
Total Patient Revenue $6,700,487
Contractual Allowances & Discounts $4,704,490
Net Patient Revenue $1,995,997
Total Operating Expenses $2,046,230
Net Service Income $-50,233
Other Income $209,420
Total Income $159,187
Other Expenses $-45
Net Income $159,232

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $192,616
Medicaid Charges $1,101,857
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing Yes--In Process of Replacing