Northwestern Memorial Hospital

Located in the heart of downtown Chicago at 251 E Huron St, Northwestern Memorial Hospital is a nationally ranked academic medical center that provides exceptional care across nearly every medical specialty. As the flagship hospital of Northwestern Medicine and the primary teaching affiliate for the Northwestern University Feinberg School of Medicine, we offer patients access to cutting-edge clinical trials and innovative treatments. We are proud to be recognized among "America's Best" hospitals, leading the effort for better healthcare in the Chicagoland area. Our patient-centered approach features private rooms designed for comfort and healing, along with an integrated system organized by specialty to ensure efficient, personalized care. Experience world-class healthcare at Northwestern Memorial Hospital.

Identifiers

Hospital Name Northwestern Memorial Hospital
Facility ID 140281

Location

Address 251 E HURON ST
City/Town Chicago
State IL
ZIP Code 60611
County/Parish COOK

Health System

Health System Northwestern Medicine
Health System Website Domain nm.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 8
Health System Total Beds 2277
Health System Hospital Locations Illinois

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Northwestern Medicine
Emergency Services Yes

Nick Rave

Senior Vice President of Operations of Northwestern Memorial Hospital

Nick started at...

Ted Farring

Senior Vice President of Northwestern Memorial Hospital

Ted started at Northwestern Memorial...

Gary Noskin

Senior Vice President and Chief Medical Officer of Northwestern Memorial Hospital

NA

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program Yes
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 894

Staffing & Personnel

FTE Employees on Payroll 6436.57
FTE Interns & Residents 711.71

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 70353
Inpatient Days (Title XIX) 15136
Total Inpatient Days 299032
Bed Count 930
Available Bed Days 319382
Discharges (Title V) NA
Discharges (Title XVIII) 10073
Discharges (Title XIX) 2063
Total Discharges 45599

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 60766
Inpatient Days (Title XIX; Adults & Peds) 10858
Total Inpatient Days (Adults & Peds) 222710
Bed Count (Adults & Peds) 715
Available Bed Days (Adults & Peds) 250349
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 10073
Discharges (Title XIX; Adults & Peds) 2063
Total Discharges (Adults & Peds) 45599

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 81%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients Better Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients Better Than National Average
Mortality Group – Pressure Ulcer Rate Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications Better Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate Better Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Better Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate Better Than National Average
Mortality Group – Postoperative Sepsis Rate Better Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Better Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 329

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 33.7
Readmission Score Hospital Return Days for Heart Failure Patients 15.2
Readmission Score Hospital Return Days for Pneumonia Patients 28.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 8.2
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.7
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.2
Readmission Score Rate of Readmission for CABG 10.4
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.7
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.887
CAUTI SIR (Standardized Infection Ratio) 0.752
SSI SIR (Standardized Infection Ratio) 0.831
CDI SIR (Standardized Infection Ratio) 0.479
MRSA SIR (Standardized Infection Ratio) 0.768

Fiscal Period

Fiscal Year Begin Sep 01, 2022
Fiscal Year End Aug 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $34,193
Bad Debt Expense $34,980
Uncompensated Care Cost $41,150
Total Uncompensated Care $41,150

Operating Expenses ($ thousands)

Total Salaries $545,846
Overhead Expenses (Non-Salary) $2,271,851
Depreciation Expense $97,938
Total Operating Costs $1,855,443

Charges ($ thousands)

Inpatient Charges $5,638,483
Outpatient Charges $5,336,977
Total Patient Charges $10,975,460

Wage-Related Details ($ thousands)

Core Wage Costs $129,824
Wage Costs (RHC/FQHC)
Adjusted Salaries $556,525
Contract Labor (Patient Care) $112,230
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances
Short-Term Investments $866,387
Notes Receivable
Accounts Receivable $1,116,666
Allowance for Doubtful Accounts $-765,815
Inventory $60,749
Prepaid Expenses $9,004
Other Current Assets $91,271
Total Current Assets $1,587,032

Balance Sheet – Fixed Assets ($ thousands)

Land Value $208,500
Land Improvements Value
Building Value $2,235,819
Leasehold Improvements
Fixed Equipment Value $506,864
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $1,227,672

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $1,973,317
Other Assets $586,319
Total Other Assets $2,559,637
Total Assets $5,374,340

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $32,141
Salaries & Wages Payable $79,704
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $206,515
Total Current Liabilities $681,672

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $21,273
Unsecured Loans
Other Long-Term Liabilities $644,483
Total Long-Term Liabilities $665,757
Total Liabilities $1,347,429

Balance Sheet – Equity ($ thousands)

General Fund Balance $4,003,760
Total Fund Balances $4,026,912
Total Liabilities & Equity $5,374,340

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $14,983
DRG (Post-Oct 1) $160,372
Outlier Payments
DSH Adjustment $4,721
Eligible DSH % $0
Simulated MC Payments $92,461
Total IME Payments $41,022

Revenue & Income Statement ($ thousands)

Inpatient Revenue $5,638,486
Outpatient Revenue $5,337,734
Total Patient Revenue $10,976,219
Contractual Allowances & Discounts $8,596,023
Net Patient Revenue $2,380,196
Total Operating Expenses $2,817,697
Net Service Income $-437,501
Other Income $627,372
Total Income $189,871
Other Expenses $-0
Net Income $189,871

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $251,631
Medicaid Charges $1,424,342
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No