AdventHealth Heart of Florida

AdventHealth Heart of Florida, located in Davenport, FL, is a 193-bed acute care hospital dedicated to providing comprehensive and compassionate care. As a tertiary medical facility and primary stroke center, we offer a wide range of specialties and trusted outpatient services, including imaging, rehabilitation, and wound care. We are committed to whole-person care, focusing on your physical, mental, and spiritual well-being. Our recent emergency department expansion and renovation of outpatient areas demonstrate our dedication to meeting the community's evolving needs. At AdventHealth Heart of Florida, we extend the healing ministry of Christ to help you feel whole.

Identifiers

Hospital Name AdventHealth Heart of Florida
Facility ID 100137

Location

Address 40100 HWY 27
City/Town Davenport
State FL
ZIP Code 33837
County/Parish POLK

Health System

Health System AdventHealth
Health System Website Domain adventhealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 34
Health System Total Beds 8772
Health System Hospital Locations Colorado, Florida, Georgia, Kansas, Kentucky, North Carolina, Texas and Wisconsin

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details AdventHealth
Emergency Services Yes

No leaders were identified on AdventHealth Heart of Florida's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 268

Staffing & Personnel

FTE Employees on Payroll 882.95
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 7364
Inpatient Days (Title XIX) 1495
Total Inpatient Days 39290
Bed Count 202
Available Bed Days 73730
Discharges (Title V) NA
Discharges (Title XVIII) 1558
Discharges (Title XIX) 186
Total Discharges 9167

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 6476
Inpatient Days (Title XIX; Adults & Peds) 827
Total Inpatient Days (Adults & Peds) 34291
Bed Count (Adults & Peds) 187
Available Bed Days (Adults & Peds) 68255
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1558
Discharges (Title XIX; Adults & Peds) 186
Total Discharges (Adults & Peds) 9167

Quality Summary

Care Quality Stengths Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 59%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 121

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 11.3
Readmission Score Hospital Return Days for Heart Failure Patients 12.2
Readmission Score Hospital Return Days for Pneumonia Patients 32.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.1
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.8
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.522
CAUTI SIR (Standardized Infection Ratio) 0.821
SSI SIR (Standardized Infection Ratio) 1.134
CDI SIR (Standardized Infection Ratio) 0.714
MRSA SIR (Standardized Infection Ratio) 1.055

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $9,158
Bad Debt Expense $28,579
Uncompensated Care Cost $12,075
Total Uncompensated Care $21,783

Operating Expenses ($ thousands)

Total Salaries $75,437
Overhead Expenses (Non-Salary) $153,109
Depreciation Expense $13,203
Total Operating Costs $202,257

Charges ($ thousands)

Inpatient Charges $1,057,740
Outpatient Charges $984,333
Total Patient Charges $2,042,072

Wage-Related Details ($ thousands)

Core Wage Costs $16,075
Wage Costs (RHC/FQHC)
Adjusted Salaries $72,885
Contract Labor (Patient Care) $4,052
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $111,508
Short-Term Investments
Notes Receivable
Accounts Receivable $56,027
Allowance for Doubtful Accounts $-17,622
Inventory $7,098
Prepaid Expenses $8,323
Other Current Assets $26,427
Total Current Assets $195,011

Balance Sheet – Fixed Assets ($ thousands)

Land Value $20,195
Land Improvements Value $28
Building Value $93,860
Leasehold Improvements
Fixed Equipment Value $4,254
Major Movable Equipment $30,663
Minor Depreciable Equipment
Health IT Assets $6,565
Total Fixed Assets $137,376

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets
Total Assets $332,387

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $17,232
Salaries & Wages Payable $11,734
Payroll Taxes Payable
Short-Term Debt $2,907
Deferred Revenue $715
Other Current Liabilities $8,508
Total Current Liabilities $42,180

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $19,025
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $4,670
Total Long-Term Liabilities $23,695
Total Liabilities $65,876

Balance Sheet – Equity ($ thousands)

General Fund Balance $266,511
Total Fund Balances $266,511
Total Liabilities & Equity $332,387

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,880
DRG (Post-Oct 1) $12,514
Outlier Payments
DSH Adjustment $515
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,014,302
Outpatient Revenue $1,027,790
Total Patient Revenue $2,042,092
Contractual Allowances & Discounts $1,783,540
Net Patient Revenue $258,552
Total Operating Expenses $228,546
Net Service Income $30,006
Other Income $3,438
Total Income $33,444
Other Expenses
Net Income $33,444

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $16,678
Medicaid Charges $341,203
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing Yes--In Process of Replacing