Riverside Shore Memorial Hospital

Riverside Shore Memorial Hospital, located at 20480 Market Street in Onancock, VA, is your trusted destination for comprehensive, patient-focused care on the Eastern Shore. As part of the Riverside Health System, we offer a wide range of advanced medical services, including emergency care, heart and vascular services, cancer care, and orthopedics. Our modern 52-bed facility features private inpatient rooms, a state-of-the-art emergency department, and advanced diagnostic technology. We are committed to providing a healing mission in a compassionate setting, enhancing the well-being and improving the health of our community.

Identifiers

Hospital Name Riverside Shore Memorial Hospital
Facility ID 490037

Location

Address 20480 MARKET STREET
City/Town Onancock
State VA
ZIP Code 23417
County/Parish ACCOMACK

Health System

Health System Riverside Health System
Health System Website Domain riversideonline.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 725
Health System Hospital Locations Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Riverside Health System
Emergency Services Yes

Nick Chuquin

President

Assumed the role of President at Riverside Shore Memorial Hospital in July 2021. Previously served as Associate Vice President at Riverside, where he oversaw Riverside Medical Group operations and provider recruitment. Was also involved in the organization's pandemic strategy and vaccination efforts on the Shore. Prior to joining Riverside, held a management position with Eastern Shore Rural Health System. Holds MSHA and FACHE credentials.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 52

Staffing & Personnel

FTE Employees on Payroll 304.29
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2814
Inpatient Days (Title XIX) 191
Total Inpatient Days 7586
Bed Count 52
Available Bed Days 18980
Discharges (Title V) NA
Discharges (Title XVIII) 831
Discharges (Title XIX) 52
Total Discharges 2274

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2194
Inpatient Days (Title XIX; Adults & Peds) 130
Total Inpatient Days (Adults & Peds) 5554
Bed Count (Adults & Peds) 42
Available Bed Days (Adults & Peds) 15330
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 831
Discharges (Title XIX; Adults & Peds) 52
Total Discharges (Adults & Peds) 2274

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients were very positive about the quiet atmosphere of the hospital. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 71%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 133

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -1.4
Readmission Score Hospital Return Days for Pneumonia Patients -11.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 8.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.3
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) N/A
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.149
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,300
Bad Debt Expense $2,658
Uncompensated Care Cost $3,993
Total Uncompensated Care $3,993

Operating Expenses ($ thousands)

Total Salaries $27,343
Overhead Expenses (Non-Salary) $64,030
Depreciation Expense $7,001
Total Operating Costs $82,613

Charges ($ thousands)

Inpatient Charges $58,931
Outpatient Charges $280,513
Total Patient Charges $339,444

Wage-Related Details ($ thousands)

Core Wage Costs $6,890
Wage Costs (RHC/FQHC)
Adjusted Salaries $27,343
Contract Labor (Patient Care) $1,672
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $3
Short-Term Investments
Notes Receivable
Accounts Receivable $17,750
Allowance for Doubtful Accounts
Inventory
Prepaid Expenses
Other Current Assets $11,252
Total Current Assets $29,005

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $56,286
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $56,286

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $63
Total Other Assets $63
Total Assets $85,354

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $5,656
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $22,483
Total Current Liabilities $28,138

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $1,552
Total Long-Term Liabilities $1,552
Total Liabilities $29,690

Balance Sheet – Equity ($ thousands)

General Fund Balance $55,664
Total Fund Balances $55,664
Total Liabilities & Equity $85,354

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,481
DRG (Post-Oct 1) $1,819
Outlier Payments
DSH Adjustment $189
Eligible DSH % $0
Simulated MC Payments $2,833
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $339,444
Outpatient Revenue
Total Patient Revenue $339,444
Contractual Allowances & Discounts $236,344
Net Patient Revenue $103,100
Total Operating Expenses $91,373
Net Service Income $11,728
Other Income $4,966
Total Income $16,694
Other Expenses $2,531
Net Income $14,163

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $24,184
Medicaid Charges $71,818
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No