Southwest Healthcare Rancho Springs Hospital

Southwest Healthcare Rancho Springs Hospital, located at 25500 Medical Center Drive in Murrieta, CA, is a 120-bed acute-care facility dedicated to providing quality medical care in a comfortable environment. Our 24/7 Emergency Department includes the region's only OB/Emergency Department program and Pediatric Emergency Services provided by Rady Children's physicians. The Family Birth Center, the largest in the region, features private suites and a Level III Neonatal Intensive Care Unit (NICU) operated by Rady Children's. We are an Advanced Primary Stroke Center, performing over 4,000 surgeries and delivering an average of 3,000 babies each year. Choose Southwest Healthcare Rancho Springs Hospital for compassionate care and advanced medical services.

Identifiers

Hospital Name Southwest Healthcare Rancho Springs Hospital
Facility ID 050701

Location

Address 25500 MEDICAL CENTER DRIVE
City/Town Murrieta
State CA
ZIP Code 92562
County/Parish RIVERSIDE

Health System

Health System Southwest Healthcare
Health System Website Domain swhealthcaresystem.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 630
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Universal Health Services
Emergency Services Yes

Jared Giles

Chief Executive Officer

NA

Alistair Machoka

Chief Operating Officer

NA

Karen Mayo

Chief Nursing Officer

NA

Paul Hymel

Chief Financial Officer

NA

Joseph Lo Duca

Director of Physician Relations

NA

Brian Connors

Director of Marketing

NA

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 250

Staffing & Personnel

FTE Employees on Payroll 1360.18
FTE Interns & Residents 25.73

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 10587
Inpatient Days (Title XIX) 2939
Total Inpatient Days 69502
Bed Count 240
Available Bed Days 87600
Discharges (Title V) NA
Discharges (Title XVIII) 1953
Discharges (Title XIX) 777
Total Discharges 15574

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 9455
Inpatient Days (Title XIX; Adults & Peds) 2439
Total Inpatient Days (Adults & Peds) 58205
Bed Count (Adults & Peds) 215
Available Bed Days (Adults & Peds) 78475
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1953
Discharges (Title XIX; Adults & Peds) 777
Total Discharges (Adults & Peds) 15574

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 59%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 190

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 52.9
Readmission Score Hospital Return Days for Pneumonia Patients -1.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 23.3
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.9
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $5,970
Bad Debt Expense $27,552
Uncompensated Care Cost $9,674
Total Uncompensated Care $32,788

Operating Expenses ($ thousands)

Total Salaries $128,091
Overhead Expenses (Non-Salary) $245,446
Depreciation Expense $35,460
Total Operating Costs $302,417

Charges ($ thousands)

Inpatient Charges $1,247,237
Outpatient Charges $1,038,390
Total Patient Charges $2,285,627

Wage-Related Details ($ thousands)

Core Wage Costs $22,354
Wage Costs (RHC/FQHC)
Adjusted Salaries $137,644
Contract Labor (Patient Care) $22,584
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $340

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-2,660
Short-Term Investments
Notes Receivable
Accounts Receivable $190,517
Allowance for Doubtful Accounts $-130,281
Inventory $8,301
Prepaid Expenses $1,444
Other Current Assets
Total Current Assets $92,838

Balance Sheet – Fixed Assets ($ thousands)

Land Value $8,776
Land Improvements Value $9,376
Building Value $194,656
Leasehold Improvements
Fixed Equipment Value $6,845
Major Movable Equipment $105,011
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $155,123

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $93,846
Total Other Assets $93,846
Total Assets $341,807

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $15,109
Salaries & Wages Payable $12,511
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $26,371
Total Current Liabilities $53,991

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans $-239,326
Other Long-Term Liabilities
Total Long-Term Liabilities $-239,326
Total Liabilities $-185,335

Balance Sheet – Equity ($ thousands)

General Fund Balance $527,141
Total Fund Balances $527,141
Total Liabilities & Equity $341,807

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $18,498
DRG (Post-Oct 1) $6,206
Outlier Payments
DSH Adjustment $1,128
Eligible DSH % $0
Simulated MC Payments $50,209
Total IME Payments $1,493

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,247,237
Outpatient Revenue $1,038,390
Total Patient Revenue $2,285,627
Contractual Allowances & Discounts $1,907,773
Net Patient Revenue $377,855
Total Operating Expenses $357,544
Net Service Income $20,310
Other Income $5,457
Total Income $25,767
Other Expenses
Net Income $25,767

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $46,289
Medicaid Charges $664,250
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No