Freeman Hospital West

Freeman Hospital West, located in Joplin, Missouri, is your trusted healthcare provider, offering comprehensive and advanced medical services. As a 339-bed teaching hospital and Level II Trauma Center, we provide 24/7 emergency care, a state-of-the-art intensive care unit, and specialized services such as the Freeman Heart & Vascular Institute. Our dedicated team is committed to delivering exceptional patient care in a welcoming, community-focused environment. From maternity services to advanced cardiac care and general surgery, Freeman Hospital West is here for you and your family. We are proud to be the region's leading healthcare resource, investing in the latest technology and facilities to ensure you receive the best possible treatment close to home.

Identifiers

Hospital Name Freeman Hospital West
Facility ID 260137

Location

Address 1102 WEST 32ND STREET
City/Town Joplin
State MO
ZIP Code 64804
County/Parish JASPER

Health System

Health System Freeman Health System
Health System Website Domain freemanhealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 506
Health System Hospital Locations Missouri

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Freeman Health System
Emergency Services Yes

No leaders were identified on Freeman Hospital West's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 410

Staffing & Personnel

FTE Employees on Payroll 2814.43
FTE Interns & Residents 39.95

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 19293
Inpatient Days (Title XIX) 8542
Total Inpatient Days 74914
Bed Count 363
Available Bed Days 132348
Discharges (Title V) NA
Discharges (Title XVIII) 3592
Discharges (Title XIX) 1381
Total Discharges 14348

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 17182
Inpatient Days (Title XIX; Adults & Peds) 7401
Total Inpatient Days (Adults & Peds) 59955
Bed Count (Adults & Peds) 302
Available Bed Days (Adults & Peds) 110077
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3592
Discharges (Title XIX; Adults & Peds) 1381
Total Discharges (Adults & Peds) 14348

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does a good job at treating conditions like heart attacks so that patients don't have to come back to the hospital.
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 67%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate Worse Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 250

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -20.4
Readmission Score Hospital Return Days for Heart Failure Patients 19
Readmission Score Hospital Return Days for Pneumonia Patients 15.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.5
Readmission Score Rate of Readmission for CABG 10.9
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.6
Readmission Score Rate of Readmission After Hip/Knee Replacement 4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.8
Readmission Group Hospital Return Days for Heart Attack Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.929
CAUTI SIR (Standardized Infection Ratio) 0.990
SSI SIR (Standardized Infection Ratio) 0.833
CDI SIR (Standardized Infection Ratio) 0.630
MRSA SIR (Standardized Infection Ratio) 0.713

Fiscal Period

Fiscal Year Begin Apr 01, 2022
Fiscal Year End Mar 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $15,747
Bad Debt Expense $8,249
Uncompensated Care Cost $17,333
Total Uncompensated Care $19,899

Operating Expenses ($ thousands)

Total Salaries $270,628
Overhead Expenses (Non-Salary) $299,405
Depreciation Expense $18,240
Total Operating Costs $419,954

Charges ($ thousands)

Inpatient Charges $848,586
Outpatient Charges $1,635,066
Total Patient Charges $2,483,652

Wage-Related Details ($ thousands)

Core Wage Costs $45,654
Wage Costs (RHC/FQHC) $1,774
Adjusted Salaries $270,317
Contract Labor (Patient Care) $5,577
Wage Costs (Part A Teaching) $243
Wage Costs (Interns & Residents) $745

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $52,103
Short-Term Investments $506
Notes Receivable
Accounts Receivable $81,174
Allowance for Doubtful Accounts
Inventory $10,530
Prepaid Expenses $8,839
Other Current Assets $1,105
Total Current Assets $158,745

Balance Sheet – Fixed Assets ($ thousands)

Land Value $8,165
Land Improvements Value $10,710
Building Value $197,163
Leasehold Improvements
Fixed Equipment Value $42,277
Major Movable Equipment $118,860
Minor Depreciable Equipment
Health IT Assets $2,489
Total Fixed Assets $131,856

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $204,226
Other Assets $195,921
Total Other Assets $400,147
Total Assets $690,748

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $14,341
Salaries & Wages Payable $25,831
Payroll Taxes Payable $10,514
Short-Term Debt $8,914
Deferred Revenue
Other Current Liabilities $16,540
Total Current Liabilities $76,139

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $53,655
Unsecured Loans
Other Long-Term Liabilities $47,450
Total Long-Term Liabilities $101,106
Total Liabilities $177,245

Balance Sheet – Equity ($ thousands)

General Fund Balance $513,503
Total Fund Balances $513,503
Total Liabilities & Equity $690,748

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $18,732
DRG (Post-Oct 1) $19,448
Outlier Payments
DSH Adjustment $1,920
Eligible DSH % $0
Simulated MC Payments $27,515
Total IME Payments $559

Revenue & Income Statement ($ thousands)

Inpatient Revenue $890,802
Outpatient Revenue $1,994,473
Total Patient Revenue $2,885,276
Contractual Allowances & Discounts $2,297,738
Net Patient Revenue $587,538
Total Operating Expenses $570,033
Net Service Income $17,505
Other Income $36,663
Total Income $54,167
Other Expenses $58,049
Net Income $-3,881

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $62,184
Medicaid Charges $382,932
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH Expanse
EHR Version Expanse
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No