Kaiser Permanente Santa Rosa Medical Center

Kaiser Permanente Santa Rosa Medical Center, located at 401 Bicentennial Way in Santa Rosa, CA, is the largest healthcare provider in Sonoma County, serving over 166,000 members. Our 173-bed hospital includes a dedicated pediatric wing and a recently renovated labor and delivery floor, accommodating nearly 2,000 births annually. We take pride in being a leader in patient and family-centered care, as demonstrated by our multiple patient advisory councils. Additionally, our Santa Rosa Medical Office Building is a zero-energy facility, reflecting our commitment to sustainability and environmentally friendly practices. At Kaiser Permanente Santa Rosa, we provide comprehensive and innovative care to meet the diverse needs of our community.

Identifiers

Hospital Name Kaiser Permanente Santa Rosa Medical Center
Facility ID 050690

Location

Address 401 BICENTENNIAL WAY
City/Town Santa Rosa
State CA
ZIP Code 95403
County/Parish SONOMA

Health System

Health System Kaiser Permanente
Health System Website Domain kaiserpermanente.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 36
Health System Total Beds 9266
Health System Hospital Locations California, Hawaii, Oregon and Washington

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Kaiser Permanente
Emergency Services Yes

No leaders were identified on Kaiser Permanente Santa Rosa Medical Center's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs Yes
Pediatric Residency Program Yes

Capacity & Services

Licensed Beds 173

Staffing & Personnel

FTE Employees on Payroll 1059.43
FTE Interns & Residents 18.74

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1152
Inpatient Days (Title XIX) 4055
Total Inpatient Days 44566
Bed Count 172
Available Bed Days 62780
Discharges (Title V) NA
Discharges (Title XVIII) 228
Discharges (Title XIX) 56
Total Discharges 9876

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1109
Inpatient Days (Title XIX; Adults & Peds) 2696
Total Inpatient Days (Adults & Peds) 37038
Bed Count (Adults & Peds) 142
Available Bed Days (Adults & Peds) 51830
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 228
Discharges (Title XIX; Adults & Peds) 56
Total Discharges (Adults & Peds) 9876

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Patients reported concerns with being abel to have quiet rest in the hospital

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 73%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) Not Available

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients Not Available
Readmission Score Hospital Return Days for Pneumonia Patients Not Available
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate Not Available
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Pneumonia Patients Number of Cases Too Small
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Number of Cases Too Small
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Number of Cases Too Small

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,395
Bad Debt Expense $4,378
Uncompensated Care Cost $4,521
Total Uncompensated Care $17,779

Operating Expenses ($ thousands)

Total Salaries $149,520
Overhead Expenses (Non-Salary) $345,635
Depreciation Expense $14,062
Total Operating Costs $418,444

Charges ($ thousands)

Inpatient Charges $706,177
Outpatient Charges $920,255
Total Patient Charges $1,626,433

Wage-Related Details ($ thousands)

Core Wage Costs $58,457
Wage Costs (RHC/FQHC)
Adjusted Salaries $152,097
Contract Labor (Patient Care) $79,067
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $645

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances
Short-Term Investments
Notes Receivable
Accounts Receivable
Allowance for Doubtful Accounts
Inventory
Prepaid Expenses
Other Current Assets
Total Current Assets

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets
Total Assets

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities
Total Current Liabilities

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities

Balance Sheet – Equity ($ thousands)

General Fund Balance
Total Fund Balances
Total Liabilities & Equity

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,482
DRG (Post-Oct 1) $795
Outlier Payments
DSH Adjustment $23
Eligible DSH % $0
Simulated MC Payments $67,558
Total IME Payments $75

Revenue & Income Statement ($ thousands)

Inpatient Revenue $706,177
Outpatient Revenue $920,255
Total Patient Revenue $1,626,433
Contractual Allowances & Discounts $1,167,552
Net Patient Revenue $458,881
Total Operating Expenses $457,001
Net Service Income $1,880
Other Income $5,990
Total Income $7,870
Other Expenses
Net Income $7,870

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $18,895
Medicaid Charges $124,911
Net CHIP Revenue $18
CHIP Charges $130

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No