Doctors' Center Hospital

Doctors' Center Hospital in Bayamón, located at Calle J 9, Extensión Hermanas Dávila, is dedicated to providing high-quality, compassionate healthcare services. As part of the Doctors' Center Hospital system, we are committed to the well-being of our patients and the community, offering a comprehensive range of medical specialties and advanced technology. Our hospital provides general acute care with inpatient diagnostic and therapeutic services for a wide range of medical conditions, both surgical and non-surgical. With a focus on patient-centered care, our qualified healthcare professionals are ready to provide the excellent care you deserve. Contact us at (787) 622-5420 for more information.

Identifiers

Hospital Name Doctors' Center Hospital
Facility ID 400102

Location

Address CALLE J 9 EXTENSION HERMANAS DAVILA
City/Town Bayamon
State PR
ZIP Code 960
County/Parish BAYAMON

Health System

Health System Orlando Health
Health System Website Domain orlandohealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 11
Health System Total Beds 4412
Health System Hospital Locations Alabama, Florida and NA

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Orlando Health
Emergency Services Yes

Carlos Blanco Ramos

President

Identified as President of Doctors' Center Hospital- Bayamon in a CMS document. Also referred to as Chairman & President of Doctors' Center Hospital in the context of the partnership with Orlando Health, which includes the Bayamon location.

Elba Inés Garrastegui Cardé

Director of the Clinical Laboratory

Formerly president of the Medical Faculty of the Doctors' Center Hospital Bayamón. Currently the Director of the Clinical Laboratory of Doctors' Center in Bayamon and Santurce.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 146

Staffing & Personnel

FTE Employees on Payroll 406.24
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 3745
Inpatient Days (Title XIX) 18138
Total Inpatient Days 44102
Bed Count 146
Available Bed Days 53290
Discharges (Title V) NA
Discharges (Title XVIII) 396
Discharges (Title XIX) 2779
Total Discharges 6407

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 3504
Inpatient Days (Title XIX; Adults & Peds) 17917
Total Inpatient Days (Adults & Peds) 41511
Bed Count (Adults & Peds) 140
Available Bed Days (Adults & Peds) 51100
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 396
Discharges (Title XIX; Adults & Peds) 2779
Total Discharges (Adults & Peds) 6407

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate
Care Quality Concerns Very low overall patient satisfaction. Patients report challenges with nurse communication. Patients report significant challenges with Staff responsiveness to their needs. Patients report challenges with communication about their medications. Patients reported challenges with communication about thei discharge and follow up instructions. Patients reported significant challenges with transitions between departments in the hospital. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 44%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 426

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients Not Available
Readmission Score Hospital Return Days for Pneumonia Patients Not Available
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 16
Readmission Score Pneumonia (PN) 30-Day Readmission Rate Not Available
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Pneumonia Patients Number of Cases Too Small
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Number of Cases Too Small
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Number of Cases Too Small

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost
Bad Debt Expense $2,383
Uncompensated Care Cost $1,377
Total Uncompensated Care $3,377

Operating Expenses ($ thousands)

Total Salaries $11,604
Overhead Expenses (Non-Salary) $39,272
Depreciation Expense $477
Total Operating Costs $45,724

Charges ($ thousands)

Inpatient Charges $50,631
Outpatient Charges $23,695
Total Patient Charges $74,326

Wage-Related Details ($ thousands)

Core Wage Costs $1,700
Wage Costs (RHC/FQHC)
Adjusted Salaries $11,604
Contract Labor (Patient Care) $1,721
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1,578
Short-Term Investments $19,744
Notes Receivable
Accounts Receivable $14,743
Allowance for Doubtful Accounts $-1,163
Inventory $453
Prepaid Expenses $836
Other Current Assets
Total Current Assets $43,884

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements $528
Fixed Equipment Value $1,352
Major Movable Equipment $14,604
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $500

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $4,098
Total Other Assets $4,098
Total Assets $48,482

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $6,362
Salaries & Wages Payable $1,135
Payroll Taxes Payable $79
Short-Term Debt
Deferred Revenue
Other Current Liabilities $921
Total Current Liabilities $8,497

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $14,349
Total Long-Term Liabilities $14,349
Total Liabilities $22,846

Balance Sheet – Equity ($ thousands)

General Fund Balance $25,636
Total Fund Balances $25,636
Total Liabilities & Equity $48,482

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,161
DRG (Post-Oct 1) $764
Outlier Payments
DSH Adjustment $169
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $50,631
Outpatient Revenue $23,695
Total Patient Revenue $74,326
Contractual Allowances & Discounts $26,839
Net Patient Revenue $47,487
Total Operating Expenses $50,875
Net Service Income $-3,388
Other Income $1,532
Total Income $-1,856
Other Expenses
Net Income $-1,856

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue
Medicaid Charges
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No