PeaceHealth Sacred Heart Medical Center at RiverBend

PeaceHealth Sacred Heart Medical Center at RiverBend, located at 3333 Riverbend Drive in Springfield, Oregon, is a state-of-the-art regional medical center committed to providing patient-centered care in a healing environment. As a Level II trauma center with 388 beds, we offer a comprehensive range of services, including specialized care through the Oregon Heart & Vascular Institute and the Oregon Neurosciences Institute. Our hospital also provides full women's and children's services, including labor and delivery and a Neonatal Intensive Care Unit. We are dedicated to clinical excellence, patient safety, and incorporating environmentally friendly design. PeaceHealth RiverBend is the only hospital outside of the Portland area to offer pediatric surgery.

Identifiers

Hospital Name PeaceHealth Sacred Heart Medical Center at RiverBend
Facility ID 380102

Location

Address 3333 RIVERBEND DRIVE
City/Town Springfield
State OR
ZIP Code 97477
County/Parish LANE

Health System

Health System PeaceHealth
Health System Website Domain peacehealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 10
Health System Total Beds 1439
Health System Hospital Locations Alaska, Oregon and Washington

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details PeaceHealth
Emergency Services Yes

James McGovern, MD

Chief Hospital Executive, PeaceHealth Oregon Network

A former hospitalist and experienced physician leader, Dr. McGovern has an eye on high-quality care and helped guide PeaceHealth Sacred Heart Medical Center at RiverBend to its first ever CMS 5-star rating while securing multiple Leapfrog A ratings. [2] He came to PeaceHealth from Wisconsin-based ThedaCare, where he served in several leadership roles including system vice president of medical affairs. [2] He was recognized as a US News and World Report Top Doc while working in Baltimore, Maryland. [2] Dr. McGovern graduated from the Medical College of Wisconsin and did his internal medicine residency at St. [2] He was promoted to Chief Hospital Executive of the PeaceHealth Oregon network in February 2024 and is responsible for all hospital operations across the Oregon network, which includes PeaceHealth Sacred Heart Medical Center at RiverBend. [7] He previously served as Chief Medical Officer for the PeaceHealth Oregon network [7] and Chief Medical Officer - surgical for Sacred Heart Medical Center at RiverBend. [6]

Alicia Beymer

CAO

Alicia Beymer owns more than 25 years of varied experience serving Lane County with her collaborative leadership style, strong patient advocacy, and a deep knowledge of healthcare regulation and quality. [6] She previously served as director of Home Care Services in the PeaceHealth Oregon network and also has experience in risk management and regulatory consultant at PeaceHealth. [6] She is listed as part of the Oregon Regional Leadership Team. [6]

James Roundtree

Chief Operating Officer

James Roundtree was announced as the new chief operating officer for PeaceHealth Sacred Heart Medical Center at RiverBend, with an effective start date of June 2, 2025. [3] He will join the Oregon network executive team with a focus on the day-to-day operations at RiverBend, including surgical services, imaging, lab and facilities. [3] He brings more than 20 years of leadership experience to PeaceHealth. [3]

Brad Membel

CFO

Listed as CFO for Sacred Heart Medical Center RiverBend in a FY23 financial report. [9]

Heather Wall, RN

Chief Nursing Officer for PeaceHealth Sacred Heart Medical Center at RiverBend and the Oregon network

As a long-time Lane County resident, Heather has a strong commitment to the community. [6] Heather has been part of the PeaceHealth family since 2004, most recently serving as senior director of Nursing at RiverBend. [6] She also has served as director of nursing for the Medical/Surgical service line, director of operations for the Gamma Knife Center, nurse manager of orthopedics and neurology, and started her career as a neurology nurse at PeaceHealth Sacred Heart Medical Center, University District. [6]

Mary Lou Tate

Operations and Financial Leadership (PeaceHealth Oregon network)

Mary Lou Tate joined PeaceHealth in 2025, bringing more than 20 years of experience in operations and financial leadership to the role. [6] She will work closely in partnership with local and system leaders with a focus on financial growth and stewardship. [6] Mary Lou most recently served as the CFO at Bay Area Hospital in Coos Bay. [6]

Kim Ruscher, MD

Chief Medical Officer for the PeaceHealth Oregon network

Kim Ruscher, MD, MPH, joined PeaceHealth in 2013 as a pediatric surgeon and has taken on progressive leadership roles throughout her career. [6] She was appointed chief medical officer for the PeaceHealth Oregon network in 2024 after previously serving as chief medical officer — surgical for Sacred Heart Medical Center at RiverBend. [6]

Rev. Micki Varner

Director of Mission Services for the PeaceHealth Oregon network

Micki Varner has been part of the PeaceHealth family since her beginnings as a chaplain intern in 2003 at Sacred Heart Medical Center. [6] She then served in a leadership role as the Oregon network manager of Spiritual Care. [6]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 347

Staffing & Personnel

FTE Employees on Payroll 2124
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 21061
Inpatient Days (Title XIX) 6766
Total Inpatient Days 107009
Bed Count 385
Available Bed Days 140525
Discharges (Title V) NA
Discharges (Title XVIII) 4636
Discharges (Title XIX) 618
Total Discharges 23261

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 18168
Inpatient Days (Title XIX; Adults & Peds) 3633
Total Inpatient Days (Adults & Peds) 82697
Bed Count (Adults & Peds) 301
Available Bed Days (Adults & Peds) 109865
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4636
Discharges (Title XIX; Adults & Peds) 618
Total Discharges (Adults & Peds) 23261

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 72%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Better Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 254

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 2.7
Readmission Score Hospital Return Days for Heart Failure Patients -8.9
Readmission Score Hospital Return Days for Pneumonia Patients -25.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.4
Readmission Score Rate of Readmission for CABG 11
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 12.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 14.6
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Better Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.565
CAUTI SIR (Standardized Infection Ratio) 0.168
SSI SIR (Standardized Infection Ratio) 1.069
CDI SIR (Standardized Infection Ratio) 0.460
MRSA SIR (Standardized Infection Ratio) 0.706

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $16,190
Bad Debt Expense $8,337
Uncompensated Care Cost $18,530
Total Uncompensated Care $56,950

Operating Expenses ($ thousands)

Total Salaries $259,178
Overhead Expenses (Non-Salary) $449,221
Depreciation Expense $29,558
Total Operating Costs $705,422

Charges ($ thousands)

Inpatient Charges $1,652,033
Outpatient Charges $1,117,032
Total Patient Charges $2,769,064

Wage-Related Details ($ thousands)

Core Wage Costs $72,006
Wage Costs (RHC/FQHC)
Adjusted Salaries $259,178
Contract Labor (Patient Care) $27,337
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances
Short-Term Investments
Notes Receivable
Accounts Receivable
Allowance for Doubtful Accounts
Inventory
Prepaid Expenses
Other Current Assets
Total Current Assets

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets
Total Assets

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities
Total Current Liabilities

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities

Balance Sheet – Equity ($ thousands)

General Fund Balance
Total Fund Balances
Total Liabilities & Equity

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $17,822
DRG (Post-Oct 1) $51,880
Outlier Payments
DSH Adjustment $3,307
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,673,711
Outpatient Revenue $1,147,645
Total Patient Revenue $2,821,356
Contractual Allowances & Discounts $1,960,687
Net Patient Revenue $860,669
Total Operating Expenses $879,016
Net Service Income $-18,347
Other Income $-1,555
Total Income $-19,901
Other Expenses
Net Income $-19,901

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $87,353
Medicaid Charges $493,711
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No