University Hospitals - HealthLuminate

Identifiers

Hospital Name	University Hospitals
Facility ID	360098

Location

Address	7590 AUBURN ROAD
City/Town	Concord
State	OH
ZIP Code	44077
County/Parish	LAKE

Health System

Health System	University Hospitals
Health System Website Domain	uhhospitals.org
Recently Joined Health System (Past 4 Years)	No

Health System Size & Scope

Health System Total Hospitals	13
Health System Total Beds	3443
Health System Hospital Locations	Ohio

Ownership & Characteristics

Hospital Type	Acute Care Hospitals
Hospital Ownership	Voluntary non-profit - Private
Ownership Details	University Hospitals
Emergency Services	Yes

Robyn Strosaker, MD, FAAP

President and Chief Operating Officer of University Hospitals (UH) Lake West, TriPoint and Beachwood Medical Centers

Named to this role effective June 1, 2022. [7] Also referred to as University Hospitals' market president and COO. [11]

Danielle Sindelar, MSN, RN, CMSRN

Chief Nursing Officer, UH TriPoint Medical Center

Listed in the 2024 Annual Report for University Hospitals. [2]

Residency Programs

Allopathic Residency Program	No
Dental Residency Program	No
Osteopathic Residency Program	No
Other Residency Programs	No
Pediatric Residency Program	No

Capacity & Services

Licensed Beds	379

Staffing & Personnel

FTE Employees on Payroll	1532.11
FTE Interns & Residents	NA

Inpatient Utilization

Inpatient Days (Title V)	NA
Inpatient Days (Title XVIII)	15248
Inpatient Days (Title XIX)	2922
Total Inpatient Days	54304
Bed Count	297
Available Bed Days	108405
Discharges (Title V)	NA
Discharges (Title XVIII)	3247
Discharges (Title XIX)	327
Total Discharges	11544

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds)	NA
Inpatient Days (Title XVIII; Adults & Peds)	13248
Inpatient Days (Title XIX; Adults & Peds)	1225
Total Inpatient Days (Adults & Peds)	44021
Bed Count (Adults & Peds)	267
Available Bed Days (Adults & Peds)	97455
Discharges (Title V; Adults & Peds)	NA
Discharges (Title XVIII; Adults & Peds)	3247
Discharges (Title XIX; Adults & Peds)	327
Total Discharges (Adults & Peds)	11544

Quality Summary

Care Quality Stengths	Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns	Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital	57%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients	No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients	No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients	No Different Than National Average
Mortality Group – Death Rate for COPD Patients	No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients	No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients	No Different Than National Average
Mortality Group – Death Rate for Stroke Patients	No Different Than National Average
Mortality Group – Pressure Ulcer Rate	No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications	No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate	No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate	No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate	No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate	No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate	No Different Than National Average
Mortality Group – Postoperative Sepsis Rate	No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate	No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate	No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite	No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better)	196

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients	11.5
Readmission Score Hospital Return Days for Heart Failure Patients	8.2
Readmission Score Hospital Return Days for Pneumonia Patients	10
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	13.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	9.4
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	5.8
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	13.9
Readmission Score Rate of Readmission for CABG	11.3
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	18.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate	21.3
Readmission Score Rate of Readmission After Hip/Knee Replacement	4.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide)	14.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate	16.5
Readmission Group Hospital Return Days for Heart Attack Patients	Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients	Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients	Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	No Different Than the National Rate
Readmission Group Rate of Readmission for CABG	No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate	No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement	No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide)	No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate	No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio)	0.377
CAUTI SIR (Standardized Infection Ratio)	0.326
SSI SIR (Standardized Infection Ratio)	0.633
CDI SIR (Standardized Infection Ratio)	0.777
MRSA SIR (Standardized Infection Ratio)	0.000

Fiscal Period

Fiscal Year Begin	Jan 01, 2022
Fiscal Year End	Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost	$2,059
Bad Debt Expense	$30,177
Uncompensated Care Cost	$10,463
Total Uncompensated Care	$29,940

Operating Expenses ($ thousands)

Total Salaries	$103,946
Overhead Expenses (Non-Salary)	$303,910
Depreciation Expense	$20,027
Total Operating Costs	$363,072

Charges ($ thousands)

Inpatient Charges	$560,834
Outpatient Charges	$753,313
Total Patient Charges	$1,314,147

Wage-Related Details ($ thousands)

Core Wage Costs	$23,950
Wage Costs (RHC/FQHC)
Adjusted Salaries	$104,239
Contract Labor (Patient Care)	$18,735
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances	$-1,743
Short-Term Investments
Notes Receivable
Accounts Receivable	$63,906
Allowance for Doubtful Accounts	$-22,134
Inventory	$7,604
Prepaid Expenses	$3,774
Other Current Assets
Total Current Assets	$61,773

Balance Sheet – Fixed Assets ($ thousands)

Land Value	$21,980
Land Improvements Value	$6,622
Building Value	$110,793
Leasehold Improvements	$5,970
Fixed Equipment Value	$2,399
Major Movable Equipment	$48,743
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets	$168,013

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments	$252,167
Other Assets	$27,298
Total Other Assets	$279,465
Total Assets	$509,251

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable	$23,810
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities
Total Current Liabilities	$27,104

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities	$27,104

Balance Sheet – Equity ($ thousands)

General Fund Balance	$482,147
Total Fund Balances	$482,147
Total Liabilities & Equity	$509,251

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)	$21,915
DRG (Post-Oct 1)	$8,523
Outlier Payments
DSH Adjustment	$366
Eligible DSH %	$0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue	$560,834
Outpatient Revenue	$873,331
Total Patient Revenue	$1,434,165
Contractual Allowances & Discounts	$1,091,770
Net Patient Revenue	$342,395
Total Operating Expenses	$407,863
Net Service Income	$-65,468
Other Income	$37,404
Total Income	$-28,064
Other Expenses	$26,360
Net Income	$-54,425

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio	$0
Net Medicaid Revenue	$29,336
Medicaid Charges	$194,047
Net CHIP Revenue
CHIP Charges

EHR Information

EHR	Epic
EHR Version	EpicCare Inpatient (not Community Connect)
EHR is Changing	No

ERP Information

ERP	Oracle
ERP Version	Peoplesoft/EBS
EHR is Changing	No