Sentara Leigh Hospital

Sentara Leigh Hospital, located in Norfolk, VA, is a 274-bed acute care facility dedicated to providing comprehensive health services. We are proud to be a Magnet-recognized hospital for nursing excellence and an accredited Primary Stroke Center. Our offerings include specialized orthopedic and spine care, advanced heart and vascular treatments, comprehensive maternity care, and general surgery. Following a renovation in 2016, which included new patient towers and a state-of-the-art atrium, we provide a healing environment for our patients. Additionally, we feature the region's only 24-hour hyperbaric oxygen program.

Identifiers

Hospital Name Sentara Leigh Hospital
Facility ID 490046

Location

Address 830 KEMPSVILLE ROAD
City/Town Norfolk
State VA
ZIP Code 23502
County/Parish NORFOLK CITY

Health System

Health System Sentara Health
Health System Website Domain sentara.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 12
Health System Total Beds 2686
Health System Hospital Locations North Carolina and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Sentara Health
Emergency Services No

Joanne Inman

President, Sentara Leigh Hospital

Joanne Inman became president of Sentara Leigh Hospital in July 2016. The 250-bed acute care hospital in Norfolk, Virginia recently completed a $129M replacement project. In 2018, Modern Healthcare selected her as one of their Up & Comers. Prior to this role, Joanne was the Vice President of Operations at Sentara Virginia Beach General Hospital and previously served as Director of Patient Care Services at Sentara Leigh from 2005 through 2012. She has more than 12 years of healthcare leadership experience. [9, 12]

Dana Weston Graves

Senior Vice President and Acute Care Market President, Southeast Market – Norfolk (includes Sentara Leigh Hospital)

NA

Mike Genco

Vice President and Market Chief Medical Officer, Southeast Market – Norfolk (includes Sentara Leigh Hospital)

NA

Jennifer Kreiser

Vice President and Market Chief Nursing Officer, Southeast Market – Norfolk (includes Sentara Leigh Hospital)

NA

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 247

Staffing & Personnel

FTE Employees on Payroll 1748.3
FTE Interns & Residents 14.14

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 27451
Inpatient Days (Title XIX) 2921
Total Inpatient Days 88907
Bed Count 274
Available Bed Days 100010
Discharges (Title V) NA
Discharges (Title XVIII) 4696
Discharges (Title XIX) 515
Total Discharges 16981

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 25941
Inpatient Days (Title XIX; Adults & Peds) 2527
Total Inpatient Days (Adults & Peds) 76917
Bed Count (Adults & Peds) 254
Available Bed Days (Adults & Peds) 92710
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4696
Discharges (Title XIX; Adults & Peds) 515
Total Discharges (Adults & Peds) 16981

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 77%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Better Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 180

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -2.6
Readmission Score Hospital Return Days for Heart Failure Patients 19.1
Readmission Score Hospital Return Days for Pneumonia Patients 23.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.5
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.3
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.8
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.9
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.3
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.277
CAUTI SIR (Standardized Infection Ratio) 0.581
SSI SIR (Standardized Infection Ratio) 0.316
CDI SIR (Standardized Infection Ratio) 0.184
MRSA SIR (Standardized Infection Ratio) 1.210

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $11,067
Bad Debt Expense $14,646
Uncompensated Care Cost $14,141
Total Uncompensated Care $14,146

Operating Expenses ($ thousands)

Total Salaries $140,933
Overhead Expenses (Non-Salary) $290,251
Depreciation Expense $4,321
Total Operating Costs $371,136

Charges ($ thousands)

Inpatient Charges $780,246
Outpatient Charges $1,093,300
Total Patient Charges $1,873,546

Wage-Related Details ($ thousands)

Core Wage Costs $37,922
Wage Costs (RHC/FQHC)
Adjusted Salaries $145,351
Contract Labor (Patient Care) $2,022
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $12,286
Short-Term Investments
Notes Receivable
Accounts Receivable $68,302
Allowance for Doubtful Accounts
Inventory $6,988
Prepaid Expenses $6,998
Other Current Assets
Total Current Assets $97,960

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,749
Land Improvements Value $14,004
Building Value $138,184
Leasehold Improvements $10,633
Fixed Equipment Value $104,745
Major Movable Equipment $168,811
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $186,801

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $0
Other Assets $59,808
Total Other Assets $59,808
Total Assets $344,569

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $19,561
Salaries & Wages Payable $13,864
Payroll Taxes Payable
Short-Term Debt $-82
Deferred Revenue
Other Current Liabilities $10,807
Total Current Liabilities $44,150

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $28,395
Total Long-Term Liabilities $28,395
Total Liabilities $72,545

Balance Sheet – Equity ($ thousands)

General Fund Balance $272,001
Total Fund Balances $272,024
Total Liabilities & Equity $344,569

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $36,120
DRG (Post-Oct 1) $11,712
Outlier Payments
DSH Adjustment $1,294
Eligible DSH % $0
Simulated MC Payments $32,863
Total IME Payments $1,216

Revenue & Income Statement ($ thousands)

Inpatient Revenue $782,474
Outpatient Revenue $1,093,962
Total Patient Revenue $1,876,436
Contractual Allowances & Discounts $1,364,980
Net Patient Revenue $511,456
Total Operating Expenses $436,291
Net Service Income $75,165
Other Income $31,802
Total Income $106,967
Other Expenses
Net Income $106,967

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $53,424
Medicaid Charges $334,471
Net CHIP Revenue $62
CHIP Charges $307

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No