Maui Memorial Medical Center

Maui Memorial Medical Center, located at 221 Mahalani Street in Wailuku, HI, is the only acute care hospital on the Valley Isle. Our dedicated team of over 1,300 caregivers is committed to providing high-quality, patient-centered, and affordable care to both residents and visitors of Maui. We offer a wide range of inpatient and outpatient services, utilizing advanced technology and state-of-the-art diagnostic tools to ensure you receive the best possible care. As an affiliate of Kaiser Permanente, we leverage industry-leading technology and nationally recognized healthcare quality. At Maui Memorial Medical Center, our clinicians are dedicated to helping you achieve your best health.

Identifiers

Hospital Name Maui Memorial Medical Center
Facility ID 120002

Location

Address 221 MAHALANI STREET
City/Town Wailuku
State HI
ZIP Code 96793
County/Parish MAUI

Health System

Health System Maui Health System
Health System Website Domain mauihealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 226
Health System Hospital Locations Hawaii

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - State
Ownership Details Kaiser Permanente
Emergency Services No

No leaders were identified on Maui Memorial Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 213

Staffing & Personnel

FTE Employees on Payroll 1368.05
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 9773
Inpatient Days (Title XIX) 13781
Total Inpatient Days 67039
Bed Count 219
Available Bed Days 79935
Discharges (Title V) NA
Discharges (Title XVIII) 1307
Discharges (Title XIX) 2333
Total Discharges 8631

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 8561
Inpatient Days (Title XIX; Adults & Peds) 11868
Total Inpatient Days (Adults & Peds) 57883
Bed Count (Adults & Peds) 188
Available Bed Days (Adults & Peds) 68620
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1307
Discharges (Title XIX; Adults & Peds) 2333
Total Discharges (Adults & Peds) 8631

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 62%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 142

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 11.2
Readmission Score Hospital Return Days for Heart Failure Patients 12.5
Readmission Score Hospital Return Days for Pneumonia Patients -4.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.5
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.6
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.8
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.2
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.288
CAUTI SIR (Standardized Infection Ratio) 1.262
SSI SIR (Standardized Infection Ratio) 0.653
CDI SIR (Standardized Infection Ratio) 0.453
MRSA SIR (Standardized Infection Ratio) 0.952

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $7,213
Bad Debt Expense $4,716
Uncompensated Care Cost $8,781
Total Uncompensated Care $14,062

Operating Expenses ($ thousands)

Total Salaries $123,705
Overhead Expenses (Non-Salary) $223,605
Depreciation Expense $2,004
Total Operating Costs $279,440

Charges ($ thousands)

Inpatient Charges $458,677
Outpatient Charges $383,574
Total Patient Charges $842,250

Wage-Related Details ($ thousands)

Core Wage Costs $33,768
Wage Costs (RHC/FQHC)
Adjusted Salaries $123,705
Contract Labor (Patient Care) $17,657
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1,318
Short-Term Investments
Notes Receivable $10,279
Accounts Receivable $110,193
Allowance for Doubtful Accounts
Inventory $5,915
Prepaid Expenses $2,062
Other Current Assets $0
Total Current Assets $173,379

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value $4,716
Building Value $19,659
Leasehold Improvements $18,585
Fixed Equipment Value $474
Major Movable Equipment $22,239
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $52,570

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $12,868
Total Other Assets $12,868
Total Assets $238,817

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $18,568
Salaries & Wages Payable $42,575
Payroll Taxes Payable $205
Short-Term Debt
Deferred Revenue
Other Current Liabilities $16,810
Total Current Liabilities $78,158

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $14,878
Unsecured Loans
Other Long-Term Liabilities $27,541
Total Long-Term Liabilities $42,418
Total Liabilities $120,576

Balance Sheet – Equity ($ thousands)

General Fund Balance $118,240
Total Fund Balances $118,240
Total Liabilities & Equity $238,817

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $15,184
DRG (Post-Oct 1) $4,519
Outlier Payments
DSH Adjustment $591
Eligible DSH % $0
Simulated MC Payments $31,850
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $464,099
Outpatient Revenue $388,109
Total Patient Revenue $852,208
Contractual Allowances & Discounts $516,734
Net Patient Revenue $335,474
Total Operating Expenses $347,310
Net Service Income $-11,835
Other Income $21,623
Total Income $9,788
Other Expenses
Net Income $9,788

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $36,656
Medicaid Charges $168,710
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Unknown
EHR is Changing No