UF Health Flagler Hospital

UF Health Flagler Hospital, located in beautiful St. Augustine, Florida, is your community healthcare provider with a 130-year legacy of caring. As part of the esteemed UF Health system, our 335-bed hospital is dedicated to advancing the health of Northeast Florida through comprehensive services, including advanced cardiac, orthopedic, and emergency care. We are a designated Level II Trauma Center, equipped with modern amenities and a tranquil environment to promote healing. Experience patient-centered care and cutting-edge technology at UF Health Flagler Hospital, where your well-being is our top priority.

Identifiers

Hospital Name UF Health Flagler Hospital
Facility ID 100090

Location

Address 400 HEALTH PARK BLVD
City/Town Saint Augustine
State FL
ZIP Code 32086
County/Parish ST. JOHNS

Health System

Health System UF Health
Health System Website Domain ufhealth.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 6
Health System Total Beds 2840
Health System Hospital Locations Florida

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details UF Health
Emergency Services Yes

Kerry Watson

Interim CEO

NA

Kevin Sweeny

VP, Chief of Staff

NA

Melissa Cecil

Chief Information Officer

NA

Kimberly Diaz

VP Ambulatory Enterprise

MHA, FACMPE

Dr. Mark Michaels

VP, Ambulatory Enterprise Chief Medical Officer

NA

Michelle Paulo

Administrator, Emergency & Specialty Care Services & Behavioral Health

BSN

Shannon Pickett

Administrator, Medical Surgical Nursing & Care Coordination

RN, BS

Dawne Bysheim

Administrator Ambulatory

BSN, RN

Sabrina Kelbert

NA

NA

Tabitha Vaughn

Administrator, Surgical Services

MHA, BHA, RN

Sibel Miglino

Administrator, Total Rewards

MS

Dennis Hoban

Administrator, Talent Strategy and Management

NA

Erin Wallner

Administrator, Marketing Communications

MBA, APR

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 335

Staffing & Personnel

FTE Employees on Payroll 1375.89
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 21648
Inpatient Days (Title XIX) 2052
Total Inpatient Days 66557
Bed Count 335
Available Bed Days 122275
Discharges (Title V) NA
Discharges (Title XVIII) 4155
Discharges (Title XIX) 460
Total Discharges 12716

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 15836
Inpatient Days (Title XIX; Adults & Peds) 1012
Total Inpatient Days (Adults & Peds) 47215
Bed Count (Adults & Peds) 281
Available Bed Days (Adults & Peds) 102565
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4155
Discharges (Title XIX; Adults & Peds) 460
Total Discharges (Adults & Peds) 12716

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report challenges the cleanliness of the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 66%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 168

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 0.9
Readmission Score Hospital Return Days for Heart Failure Patients -4.1
Readmission Score Hospital Return Days for Pneumonia Patients 8.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.8
Readmission Score Rate of Readmission for CABG 9.5
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 20.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.7
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.5
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.668
CAUTI SIR (Standardized Infection Ratio) 0.365
SSI SIR (Standardized Infection Ratio) 0.126
CDI SIR (Standardized Infection Ratio) 0.082
MRSA SIR (Standardized Infection Ratio) 1.797

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $9,316
Bad Debt Expense $17,252
Uncompensated Care Cost $13,234
Total Uncompensated Care $18,175

Operating Expenses ($ thousands)

Total Salaries $101,609
Overhead Expenses (Non-Salary) $242,167
Depreciation Expense $22,789
Total Operating Costs $309,939

Charges ($ thousands)

Inpatient Charges $743,408
Outpatient Charges $691,529
Total Patient Charges $1,434,938

Wage-Related Details ($ thousands)

Core Wage Costs $22,876
Wage Costs (RHC/FQHC)
Adjusted Salaries $101,609
Contract Labor (Patient Care) $3,059
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $6,841
Short-Term Investments
Notes Receivable
Accounts Receivable $177,361
Allowance for Doubtful Accounts $-153,623
Inventory $7,357
Prepaid Expenses $3,071
Other Current Assets $33,492
Total Current Assets $95,589

Balance Sheet – Fixed Assets ($ thousands)

Land Value $45,793
Land Improvements Value $402
Building Value $35,768
Leasehold Improvements $16,180
Fixed Equipment Value $438,491
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $232,572

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $76,137
Other Assets $20,585
Total Other Assets $96,722
Total Assets $424,883

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $23,235
Salaries & Wages Payable $13,030
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $3,600
Other Current Liabilities $1,332
Total Current Liabilities $41,197

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $228,780
Unsecured Loans
Other Long-Term Liabilities $30,478
Total Long-Term Liabilities $259,258
Total Liabilities $300,455

Balance Sheet – Equity ($ thousands)

General Fund Balance $124,427
Total Fund Balances $124,427
Total Liabilities & Equity $424,883

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $41,744
Outlier Payments
DSH Adjustment $431
Eligible DSH % $0
Simulated MC Payments $29,243
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $744,015
Outpatient Revenue $692,527
Total Patient Revenue $1,436,542
Contractual Allowances & Discounts $1,143,118
Net Patient Revenue $293,425
Total Operating Expenses $343,777
Net Service Income $-50,352
Other Income $-1,213
Total Income $-51,566
Other Expenses
Net Income $-51,566

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $15,480
Medicaid Charges $94,879
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No