Orlando Health St. Cloud Hospital

Orlando Health St. Cloud Hospital, located in the heart of St. Cloud, Florida, is an 84-bed acute care hospital dedicated to providing quality and compassionate healthcare to the Osceola County community. As a full-service hospital, it offers comprehensive emergency, inpatient, and outpatient care with a broad range of medical and surgical specialties, including cardiology, orthopedics, and wound care. Nationally recognized, the hospital is committed to meeting healthcare needs with advanced technology and a skilled team of board-certified physicians, nurses, and support staff. Orlando Health St. Cloud Hospital is proud to be a Certified Primary Advanced Stroke Center, ensuring the highest level of care for patients.

Identifiers

Hospital Name Orlando Health St. Cloud Hospital
Facility ID 100302

Location

Address 2906 17TH STREET
City/Town Saint Cloud
State FL
ZIP Code 34769
County/Parish OSCEOLA

Health System

Health System Orlando Health
Health System Website Domain orlandohealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 11
Health System Total Beds 4412
Health System Hospital Locations Alabama, Florida and NA

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Orlando Health
Emergency Services Yes

Brian A. Wetzel

President, Orlando Health St. Cloud Hospital

Vice President, Orlando Health. [2] Previously president of Orlando Health Horizon West Hospital, which he opened in January 2020 as chief operating officer. [8] Holds a Bachelor of Science in Human Resources Management from Florida Southern College and a Master of Science in Health Services Administration from the University of St. Francis. [8] Has lived in St. Cloud. [8]

Stacy Jemtrud, DNP, RN, NEA-BC, CENP, CNL

Chief Nursing Officer, Orlando Health St. Cloud Hospital

Assistant Vice President, Orlando Health. [2]

Lin Lin

Chief Operating Officer, Orlando Health St. Cloud Hospital

Assistant Vice President, Orlando Health. [2]

Joel Santora, MD, MBA, CPE

Chief Quality Officer, Orlando Health St. Cloud Hospital

Assistant Vice President, Orlando Health. [2]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 84

Staffing & Personnel

FTE Employees on Payroll 399.91
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 6391
Inpatient Days (Title XIX) 531
Total Inpatient Days 23345
Bed Count 84
Available Bed Days 30660
Discharges (Title V) NA
Discharges (Title XVIII) 1332
Discharges (Title XIX) 73
Total Discharges 5585

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 5713
Inpatient Days (Title XIX; Adults & Peds) 531
Total Inpatient Days (Adults & Peds) 21109
Bed Count (Adults & Peds) 76
Available Bed Days (Adults & Peds) 27740
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1332
Discharges (Title XIX; Adults & Peds) 73
Total Discharges (Adults & Peds) 5585

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients reported concerns with being abel to have quiet rest in the hospital Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 60%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 131

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 33.6
Readmission Score Hospital Return Days for Pneumonia Patients 21.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.4
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.4
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.6
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.8
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.000
CAUTI SIR (Standardized Infection Ratio) 0.000
SSI SIR (Standardized Infection Ratio) 1.765
CDI SIR (Standardized Infection Ratio) 0.282
MRSA SIR (Standardized Infection Ratio) 0.612

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $6,772
Bad Debt Expense $11,689
Uncompensated Care Cost $7,978
Total Uncompensated Care $13,596

Operating Expenses ($ thousands)

Total Salaries $34,241
Overhead Expenses (Non-Salary) $61,732
Depreciation Expense $2,496
Total Operating Costs $73,260

Charges ($ thousands)

Inpatient Charges $408,453
Outpatient Charges $320,736
Total Patient Charges $729,188

Wage-Related Details ($ thousands)

Core Wage Costs $8,291
Wage Costs (RHC/FQHC)
Adjusted Salaries $34,241
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $112
Short-Term Investments
Notes Receivable
Accounts Receivable $21,631
Allowance for Doubtful Accounts $-7,253
Inventory $2,335
Prepaid Expenses
Other Current Assets
Total Current Assets $16,824

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,790
Land Improvements Value $500
Building Value $26,271
Leasehold Improvements
Fixed Equipment Value $756
Major Movable Equipment $18,809
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $43,771

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $122,298
Total Other Assets $122,298
Total Assets $182,893

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $896
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt $799
Deferred Revenue
Other Current Liabilities $6,422
Total Current Liabilities $8,118

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $13,258
Total Long-Term Liabilities $13,258
Total Liabilities $21,376

Balance Sheet – Equity ($ thousands)

General Fund Balance $161,517
Total Fund Balances $161,517
Total Liabilities & Equity $182,893

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $10,683
Outlier Payments
DSH Adjustment $217
Eligible DSH % $0
Simulated MC Payments $14,682
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $408,438
Outpatient Revenue $320,751
Total Patient Revenue $729,188
Contractual Allowances & Discounts $632,049
Net Patient Revenue $97,140
Total Operating Expenses $95,973
Net Service Income $1,167
Other Income $1,261
Total Income $2,428
Other Expenses $0
Net Income $2,428

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $4,749
Medicaid Charges $103,182
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No