Telecare Heritage Psychiatric Health Facility

Telecare Heritage Psychiatric Health Facility, located at 2633 E 27th Street, Building B in Oakland, CA, is a 26-bed acute psychiatric hospital. We provide a structured and secure environment for adults aged 18 and older who are experiencing acute mental health symptoms that require 24-hour support. Our multidisciplinary team offers collaborative treatment planning, symptom management, crisis prevention, and medication support, all within a recovery-focused framework. We accept referrals from emergency service providers 24/7 via our referral line at 510-915-4977. At Telecare Heritage, we believe that recovery is possible for everyone, and we are dedicated to helping individuals build relationships and reintegrate into the community.

Identifiers

Hospital Name Telecare Heritage Psychiatric Health Facility
Facility ID 054146

Location

Address 2633 E 27TH STREET, BUILDING B
City/Town Oakland
State CA
ZIP Code 94601
County/Parish ALAMEDA

Health System

Health System Telecare Corporation
Health System Website Domain telecarecorp.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 58
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Psychiatric
Hospital Ownership Proprietary
Ownership Details Telecare Corporation
Emergency Services No

Marianne Doyle

Administrator

Administrator of Heritage PHF.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 26

Staffing & Personnel

FTE Employees on Payroll 52.04
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 70
Inpatient Days (Title XIX) NA
Total Inpatient Days 6815
Bed Count 26
Available Bed Days 9490
Discharges (Title V) NA
Discharges (Title XVIII) 8
Discharges (Title XIX) NA
Total Discharges 1205

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 70
Inpatient Days (Title XIX; Adults & Peds) NA
Total Inpatient Days (Adults & Peds) 6815
Bed Count (Adults & Peds) 26
Available Bed Days (Adults & Peds) 9490
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 8
Discharges (Title XIX; Adults & Peds) NA
Total Discharges (Adults & Peds) 1205

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate
Care Quality Concerns NA

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) NA

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients NA
Readmission Score Hospital Return Days for Heart Failure Patients NA
Readmission Score Hospital Return Days for Pneumonia Patients NA
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) NA
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy NA
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy NA
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery NA
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate NA
Readmission Score Rate of Readmission for CABG NA
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients NA
Readmission Score Heart Failure (HF) 30-Day Readmission Rate NA
Readmission Score Rate of Readmission After Hip/Knee Replacement NA
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) NA
Readmission Score Pneumonia (PN) 30-Day Readmission Rate NA
Readmission Group Hospital Return Days for Heart Attack Patients NA
Readmission Group Hospital Return Days for Heart Failure Patients NA
Readmission Group Hospital Return Days for Pneumonia Patients NA
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) NA
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy NA
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy NA
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery NA
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate NA
Readmission Group Rate of Readmission for CABG NA
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients NA
Readmission Group Heart Failure (HF) 30-Day Readmission Rate NA
Readmission Group Rate of Readmission After Hip/Knee Replacement NA
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) NA
Readmission Group Pneumonia (PN) 30-Day Readmission Rate NA

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost
Bad Debt Expense
Uncompensated Care Cost
Total Uncompensated Care

Operating Expenses ($ thousands)

Total Salaries $5,357
Overhead Expenses (Non-Salary) $7,127
Depreciation Expense $246
Total Operating Costs $12,342

Charges ($ thousands)

Inpatient Charges $16,693
Outpatient Charges
Total Patient Charges $16,693

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances
Short-Term Investments
Notes Receivable
Accounts Receivable $2,671
Allowance for Doubtful Accounts $-232
Inventory
Prepaid Expenses $82
Other Current Assets
Total Current Assets $8,831

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $4,933
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $411
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $832

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets
Total Assets $9,663

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $244
Salaries & Wages Payable $1,865
Payroll Taxes Payable
Short-Term Debt $382
Deferred Revenue
Other Current Liabilities
Total Current Liabilities $2,491

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $5,956
Unsecured Loans
Other Long-Term Liabilities $23
Total Long-Term Liabilities $5,979
Total Liabilities $8,470

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,193
Total Fund Balances $1,193
Total Liabilities & Equity $9,663

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $16,693
Outpatient Revenue
Total Patient Revenue $16,693
Contractual Allowances & Discounts $4,687
Net Patient Revenue $12,006
Total Operating Expenses $12,484
Net Service Income $-478
Other Income $3
Total Income $-475
Other Expenses
Net Income $-475

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio
Net Medicaid Revenue
Medicaid Charges
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Netsmart Technologies
EHR Version Netsmart Technologies
EHR is Changing No

ERP Information

ERP SAP
ERP Version NA
EHR is Changing No