United Regional

United Regional Health Care System, located at 1600 11th Street in Wichita Falls, TX, has been serving the region for nearly 100 years with a passion for healing and a commitment to excellence. As the area's only Level II Trauma Center and Primary Stroke Center, United Regional offers advanced technologies and a compassionate staff, ensuring high-quality care close to home. Our skilled surgeons are trained in minimally invasive techniques, providing benefits such as shorter hospital stays and faster recovery times. With 2,266 employees and 355 physicians, we deliver a wide range of healthcare services to promote the health of our community.

Identifiers

Hospital Name United Regional
Facility ID 450010

Location

Address 1600 11TH STREET
City/Town Wichita Falls
State TX
ZIP Code 76301
County/Parish WICHITA

Health System

Health System United Regional Health Care System
Health System Website Domain unitedregional.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 606
Health System Hospital Locations Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details United Regional Health Care System
Emergency Services Yes

Cory Edmondson

President and Chief Executive Officer

NA

Anne D. Dabovich

Senior Vice President of Operations and Chief Operating Officer

NA

Kristi Faulkner

Vice President of Organizational Development

NA

Stephanie McDonell

Vice President and Chief Information Officer

bravely battled breast cancer detected during her annual mammogram early in 2023.

Robert Pert

Vice President of Finance

NA

Johnny Roberts

Vice President of Physician Practice Services

NA

Kim Stringfellow

Vice President and Chief Nursing Officer

NA

Dr. Keith Williamson, MD

Vice President of Medical Affairs and Chief Medical Officer

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 565

Staffing & Personnel

FTE Employees on Payroll 1812.08
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 21651
Inpatient Days (Title XIX) 6895
Total Inpatient Days 61719
Bed Count 244
Available Bed Days 89060
Discharges (Title V) NA
Discharges (Title XVIII) 5071
Discharges (Title XIX) 536
Total Discharges 15892

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 18828
Inpatient Days (Title XIX; Adults & Peds) 6260
Total Inpatient Days (Adults & Peds) 48274
Bed Count (Adults & Peds) 212
Available Bed Days (Adults & Peds) 77380
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 5071
Discharges (Title XIX; Adults & Peds) 536
Total Discharges (Adults & Peds) 15892

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 69%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients Worse Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 213

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 7
Readmission Score Hospital Return Days for Heart Failure Patients 7.2
Readmission Score Hospital Return Days for Pneumonia Patients -8.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.2
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.9
Readmission Score Rate of Readmission for CABG 11
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.1
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.801
CAUTI SIR (Standardized Infection Ratio) 0.362
SSI SIR (Standardized Infection Ratio) 1.190
CDI SIR (Standardized Infection Ratio) 0.639
MRSA SIR (Standardized Infection Ratio) 0.439

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $22,385
Bad Debt Expense $39,648
Uncompensated Care Cost $32,480
Total Uncompensated Care $32,777

Operating Expenses ($ thousands)

Total Salaries $152,614
Overhead Expenses (Non-Salary) $255,512
Depreciation Expense $22,121
Total Operating Costs $321,502

Charges ($ thousands)

Inpatient Charges $634,626
Outpatient Charges $677,285
Total Patient Charges $1,311,911

Wage-Related Details ($ thousands)

Core Wage Costs $20,095
Wage Costs (RHC/FQHC)
Adjusted Salaries $149,614
Contract Labor (Patient Care) $17,184
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $83,523
Short-Term Investments
Notes Receivable
Accounts Receivable $106,332
Allowance for Doubtful Accounts $-68,029
Inventory $9,244
Prepaid Expenses $8,552
Other Current Assets $102,556
Total Current Assets $242,179

Balance Sheet – Fixed Assets ($ thousands)

Land Value $13,295
Land Improvements Value $2,352
Building Value $230,192
Leasehold Improvements
Fixed Equipment Value $33,382
Major Movable Equipment $165,092
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $211,531

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $489,452
Other Assets
Total Other Assets $489,452
Total Assets $943,161

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $15,944
Salaries & Wages Payable $13,690
Payroll Taxes Payable $733
Short-Term Debt
Deferred Revenue
Other Current Liabilities
Total Current Liabilities $82,734

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities $82,734

Balance Sheet – Equity ($ thousands)

General Fund Balance $860,427
Total Fund Balances $860,427
Total Liabilities & Equity $943,161

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $36,633
DRG (Post-Oct 1) $12,768
Outlier Payments
DSH Adjustment $2,033
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $654,732
Outpatient Revenue $650,001
Total Patient Revenue $1,304,734
Contractual Allowances & Discounts $882,618
Net Patient Revenue $422,116
Total Operating Expenses $408,126
Net Service Income $13,990
Other Income $87,568
Total Income $101,558
Other Expenses $148,295
Net Income $-46,737

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $44,077
Medicaid Charges $160,994
Net CHIP Revenue $136
CHIP Charges $777

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No