Novant Health Mint Hill Medical Center

Novant Health Mint Hill Medical Center, located at 8201 Healthcare Loop in Charlotte, NC, provides comprehensive healthcare services to the Mint Hill community. This state-of-the-art facility offers emergency, inpatient, and outpatient care, including women's health, cardiology, orthopedics, advanced imaging, and surgery. With 36 inpatient beds and a 16-bay emergency department, the hospital focuses on delivering an exceptional patient experience through private rooms, decentralized nurse stations, and advanced technology. Novant Health Mint Hill Medical Center is committed to improving the health of the community, one person at a time.

Identifiers

Hospital Name Novant Health Mint Hill Medical Center
Facility ID 340190

Location

Address 8201 HEALTHCARE LOOP
City/Town Charlotte
State NC
ZIP Code 28215
County/Parish MECKLENBURG

Health System

Health System Novant Health
Health System Website Domain novanthealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 15
Health System Total Beds 3749
Health System Hospital Locations North Carolina and South Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Novant Health
Emergency Services Yes

Joy Greear

President and Chief Operating Officer

Joy Greear is the president and chief operating officer of Novant Health Mint Hill Medical Center and Novant Health Ballantyne Medical Centers. [9] She has been with Novant Health (and previously Presbyterian Hospital) for over 30 years, serving in various roles, including vice president of professional and support services at Novant Health Presbyterian Medical Center and president of Novant Health Thomasville Medical Center. [9] She is described as a constant presence in the hospital, focused on putting patients first and has been instrumental in the hospital's achievements, including being named a top community hospital nationally. [9]

Sankalp Puri, MD, FACEP

Medical Director and Vice Chief of Staff

Sankalp Puri, MD, FACEP is an emergency medicine physician with Mid-Atlantic Emergency Medical Associates (MEMA) and serves as the Medical Director and Vice Chief of Staff at Novant Health Mint Hill Medical Center. [3, 11, 20] He has been a key part of the hospital's leadership since its opening in 2018 and has contributed to the success and growth of the emergency department, helping it lead the Novant Health system in patient experience and safety scores. [11, 20] He is also noted as a strong patient advocate and has been involved in designing the plans for the new ED and Imaging expansion project. [11]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 36

Staffing & Personnel

FTE Employees on Payroll 320.2
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2704
Inpatient Days (Title XIX) 366
Total Inpatient Days 10862
Bed Count 36
Available Bed Days 13140
Discharges (Title V) NA
Discharges (Title XVIII) 655
Discharges (Title XIX) 113
Total Discharges 2841

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2285
Inpatient Days (Title XIX; Adults & Peds) 298
Total Inpatient Days (Adults & Peds) 7904
Bed Count (Adults & Peds) 30
Available Bed Days (Adults & Peds) 10950
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 655
Discharges (Title XIX; Adults & Peds) 113
Total Discharges (Adults & Peds) 2841

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients were very positive about the quiet atmosphere of the hospital. The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication โ€“ Star Rating
Doctor Communication โ€“ Star Rating
Staff Responsiveness โ€“ Star Rating
Communication About Medicines โ€“ Star Rating
Discharge Information โ€“ Star Rating
Care Transition โ€“ Star Rating
Cleanliness โ€“ Star Rating
Quietness โ€“ Star Rating
Overall Hospital Rating โ€“ Star Rating
Recommend Hospital โ€“ Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 84%

Mortality Group Indicators

Mortality Group โ€“ Rate of Complications for Hip/Knee Replacement Patients
Mortality Group โ€“ Death Rate for Heart Attack Patients
Mortality Group โ€“ Death Rate for CABG Surgery Patients
Mortality Group โ€“ Death Rate for COPD Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Stroke Patients No Different Than National Average
Mortality Group โ€“ Pressure Ulcer Rate No Different Than National Average
Mortality Group โ€“ Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group โ€“ Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group โ€“ In-Hospital Fall with Hip Fracture Rate
Mortality Group โ€“ Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group โ€“ Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group โ€“ Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Sepsis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group โ€“ Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group โ€“ CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 184

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -3.4
Readmission Score Hospital Return Days for Pneumonia Patients -3.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.5
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.9
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.851
CAUTI SIR (Standardized Infection Ratio) N/A
SSI SIR (Standardized Infection Ratio) 1.699
CDI SIR (Standardized Infection Ratio) 0.079
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $5,103
Bad Debt Expense $9,431
Uncompensated Care Cost $6,970
Total Uncompensated Care $6,970

Operating Expenses ($ thousands)

Total Salaries $27,949
Overhead Expenses (Non-Salary) $56,590
Depreciation Expense $9,264
Total Operating Costs $75,172

Charges ($ thousands)

Inpatient Charges $101,761
Outpatient Charges $282,030
Total Patient Charges $383,792

Wage-Related Details ($ thousands)

Core Wage Costs $7,039
Wage Costs (RHC/FQHC)
Adjusted Salaries $27,964
Contract Labor (Patient Care) $7,914
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet โ€“ Current Assets ($ thousands)

Cash & Bank Balances $1
Short-Term Investments
Notes Receivable $1,931
Accounts Receivable $36,850
Allowance for Doubtful Accounts $-21,411
Inventory $1,873
Prepaid Expenses $373
Other Current Assets
Total Current Assets $19,615

Balance Sheet โ€“ Fixed Assets ($ thousands)

Land Value $4,936
Land Improvements Value $15,238
Building Value $71,351
Leasehold Improvements
Fixed Equipment Value $15,531
Major Movable Equipment $22,836
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $94,092

Balance Sheet โ€“ Other Assets ($ thousands)

Long-Term Investments
Other Assets $936
Total Other Assets $936
Total Assets $114,643

Balance Sheet โ€“ Current Liabilities ($ thousands)

Accounts Payable $633
Salaries & Wages Payable $2,964
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $3,290
Total Current Liabilities $56,103

Balance Sheet โ€“ Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities $56,103

Balance Sheet โ€“ Equity ($ thousands)

General Fund Balance $58,540
Total Fund Balances $58,540
Total Liabilities & Equity $114,643

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $3,894
DRG (Post-Oct 1) $1,345
Outlier Payments
DSH Adjustment $85
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $102,370
Outpatient Revenue $283,394
Total Patient Revenue $385,764
Contractual Allowances & Discounts $278,001
Net Patient Revenue $107,763
Total Operating Expenses $97,356
Net Service Income $10,407
Other Income $1,672
Total Income $12,079
Other Expenses
Net Income $12,079

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $16,013
Medicaid Charges $40,443
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No