Berkshire Medical Center

Berkshire Medical Center, located at 725 North Street in Pittsfield, MA, is a 298-bed community teaching hospital and the flagship of Berkshire Health Systems. We offer a full spectrum of medical specialties, advanced technology, and state-of-the-art surgical facilities. As a Level III Trauma Center, we provide around-the-clock emergency care and maintain major clinical partnerships with leading institutions, including Baystate Health and Dana-Farber Cancer Institute. Berkshire Medical Center is dedicated to providing trusted and compassionate care throughout your health journey.

Identifiers

Hospital Name Berkshire Medical Center
Facility ID 220046

Location

Address 725 NORTH STREET
City/Town Pittsfield
State MA
ZIP Code 1201
County/Parish BERKSHIRE

Health System

Health System Berkshire Health Systems
Health System Website Domain berkshirehealthsystems.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 344
Health System Hospital Locations Massachusetts

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Berkshire Health Systems
Emergency Services Yes

Tejas Gandhi

Chief Operating Officer of Berkshire Medical Center

Appointed system vice president and Chief Operating Officer of Berkshire Medical Center in November 2024, having previously served as the COO of Baystate Medical Center in Springfield from 2016 to 2021. Gandhi has most recently served as the Chief Executive Officer and co-founder of Ocus Health.

Andrew Manzer

Chief Operating Officer

Joined BMC as Chief Operating Officer in May of 2020. Manzer had previously served as the Executive Vice President and Network Chief Operating Officer of Bassett Healthcare Network and its subsidiary organizations.

Eugene Dellea

President, Fairview Hospital & BMC Hillcrest Campus

NA

Laurie Lamarre

Vice President of the Berkshire Medical Center North Adams campus

A long-time Berkshire employee, will lead the team as vice president of the campus. Has a Master's in healthcare administration and has been a long-term member of the senior leadership team of Berkshire Health Systems. Laurie grew up in the northern Berkshire region and knows the area well.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 319

Staffing & Personnel

FTE Employees on Payroll 2253.75
FTE Interns & Residents 69.56

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 24304
Inpatient Days (Title XIX) 2309
Total Inpatient Days 53230
Bed Count 238
Available Bed Days 86870
Discharges (Title V) NA
Discharges (Title XVIII) 4622
Discharges (Title XIX) 235
Total Discharges 10448

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 22679
Inpatient Days (Title XIX; Adults & Peds) 1062
Total Inpatient Days (Adults & Peds) 48381
Bed Count (Adults & Peds) 218
Available Bed Days (Adults & Peds) 79570
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4622
Discharges (Title XIX; Adults & Peds) 235
Total Discharges (Adults & Peds) 10448

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 55%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 210

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 3.6
Readmission Score Hospital Return Days for Pneumonia Patients -22.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.7
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.4
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.6
Readmission Score Rate of Readmission After Hip/Knee Replacement 4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.3
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.717
CAUTI SIR (Standardized Infection Ratio) 0.871
SSI SIR (Standardized Infection Ratio) 0.262
CDI SIR (Standardized Infection Ratio) 0.883
MRSA SIR (Standardized Infection Ratio) 0.844

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $5,475
Bad Debt Expense $14,758
Uncompensated Care Cost $11,578
Total Uncompensated Care $33,357

Operating Expenses ($ thousands)

Total Salaries $219,940
Overhead Expenses (Non-Salary) $370,427
Depreciation Expense $34,845
Total Operating Costs $485,186

Charges ($ thousands)

Inpatient Charges $301,872
Outpatient Charges $787,257
Total Patient Charges $1,089,128

Wage-Related Details ($ thousands)

Core Wage Costs $55,116
Wage Costs (RHC/FQHC)
Adjusted Salaries $219,940
Contract Labor (Patient Care) $20,625
Wage Costs (Part A Teaching) $40
Wage Costs (Interns & Residents) $1,727

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $103,672
Short-Term Investments
Notes Receivable
Accounts Receivable $160,644
Allowance for Doubtful Accounts $-109,318
Inventory $15,289
Prepaid Expenses $3,047
Other Current Assets $14
Total Current Assets $184,189

Balance Sheet – Fixed Assets ($ thousands)

Land Value $9,937
Land Improvements Value $7,199
Building Value $115,239
Leasehold Improvements $179,917
Fixed Equipment Value $115,180
Major Movable Equipment $226,706
Minor Depreciable Equipment
Health IT Assets $48,307
Total Fixed Assets $180,557

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $297,739
Other Assets $25,741
Total Other Assets $323,481
Total Assets $688,227

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $24,872
Salaries & Wages Payable $28,642
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $397
Other Current Liabilities $43,298
Total Current Liabilities $128,240

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $49,561
Unsecured Loans
Other Long-Term Liabilities $11,574
Total Long-Term Liabilities $61,136
Total Liabilities $189,375

Balance Sheet – Equity ($ thousands)

General Fund Balance $498,852
Total Fund Balances $498,852
Total Liabilities & Equity $688,227

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $57,074
Outlier Payments
DSH Adjustment $2,463
Eligible DSH % $0
Simulated MC Payments $7,806
Total IME Payments $8,228

Revenue & Income Statement ($ thousands)

Inpatient Revenue $327,793
Outpatient Revenue $854,570
Total Patient Revenue $1,182,363
Contractual Allowances & Discounts $659,458
Net Patient Revenue $522,905
Total Operating Expenses $590,367
Net Service Income $-67,462
Other Income $125,905
Total Income $58,444
Other Expenses
Net Income $58,444

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $55,359
Medicaid Charges $181,068
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH Expanse
EHR Version Expanse
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No