Memorial Hermann Sugar Land Hospital

Memorial Hermann Sugar Land Hospital, located at 17500 W Grand Parkway South in Sugar Land, TX, is a 179-bed, full-service acute care facility. As part of the Memorial Hermann Health System, the largest not-for-profit health system in Southeast Texas, we combine advanced technology, expert care, and a "Family Caring for Family" environment. Our all-private patient rooms are designed with premium amenities for comfort and convenience. We provide leading-edge care through our affiliated physicians, offering services across 87 disciplines and specialties, including cancer care, children's services, heart and vascular care, and sports medicine through the Memorial Hermann | Rockets Sports Medicine Institute.

Identifiers

Hospital Name Memorial Hermann Sugar Land Hospital
Facility ID 450848

Location

Address 17500 W GRAND PARKWAY SOUTH
City/Town Sugar Land
State TX
ZIP Code 77479
County/Parish FORT BEND

Health System

Health System Memorial Hermann Health System
Health System Website Domain memorialhermann.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 8
Health System Total Beds 3283
Health System Hospital Locations Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Memorial Hermann Health System
Emergency Services Yes

No leaders were identified on Memorial Hermann Sugar Land Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 179

Staffing & Personnel

FTE Employees on Payroll 951.15
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 7552
Inpatient Days (Title XIX) 4883
Total Inpatient Days 42664
Bed Count 205
Available Bed Days 75555
Discharges (Title V) NA
Discharges (Title XVIII) 1619
Discharges (Title XIX) 1385
Total Discharges 12353

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 6915
Inpatient Days (Title XIX; Adults & Peds) 2653
Total Inpatient Days (Adults & Peds) 31623
Bed Count (Adults & Peds) 179
Available Bed Days (Adults & Peds) 65335
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1619
Discharges (Title XIX; Adults & Peds) 1385
Total Discharges (Adults & Peds) 12353

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 72%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 180

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -17.4
Readmission Score Hospital Return Days for Heart Failure Patients 23.6
Readmission Score Hospital Return Days for Pneumonia Patients -6.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.6
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.6
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.7
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.873
CAUTI SIR (Standardized Infection Ratio) 0.127
SSI SIR (Standardized Infection Ratio) 1.148
CDI SIR (Standardized Infection Ratio) 0.131
MRSA SIR (Standardized Infection Ratio) 1.456

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $16,054
Bad Debt Expense $32,370
Uncompensated Care Cost $22,164
Total Uncompensated Care $22,367

Operating Expenses ($ thousands)

Total Salaries $84,626
Overhead Expenses (Non-Salary) $179,754
Depreciation Expense $12,170
Total Operating Costs $252,185

Charges ($ thousands)

Inpatient Charges $524,101
Outpatient Charges $841,522
Total Patient Charges $1,365,623

Wage-Related Details ($ thousands)

Core Wage Costs $17,411
Wage Costs (RHC/FQHC)
Adjusted Salaries $84,707
Contract Labor (Patient Care) $11,815
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1
Short-Term Investments $256
Notes Receivable
Accounts Receivable $31,298
Allowance for Doubtful Accounts
Inventory $770
Prepaid Expenses
Other Current Assets
Total Current Assets $32,325

Balance Sheet – Fixed Assets ($ thousands)

Land Value $13,307
Land Improvements Value $6,867
Building Value $150,224
Leasehold Improvements $12,419
Fixed Equipment Value
Major Movable Equipment $59,275
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $114,892

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $119
Total Other Assets $119
Total Assets $147,336

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $1,619
Salaries & Wages Payable $3,875
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $102
Total Current Liabilities $-16,994

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $1,616
Total Long-Term Liabilities $1,616
Total Liabilities $-15,378

Balance Sheet – Equity ($ thousands)

General Fund Balance $162,715
Total Fund Balances $162,715
Total Liabilities & Equity $147,336

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $18,704
Outlier Payments
DSH Adjustment $1,020
Eligible DSH % $0
Simulated MC Payments $32,499
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $534,613
Outpatient Revenue $868,024
Total Patient Revenue $1,402,638
Contractual Allowances & Discounts $1,104,324
Net Patient Revenue $298,313
Total Operating Expenses $264,380
Net Service Income $33,933
Other Income $6,672
Total Income $40,605
Other Expenses
Net Income $40,605

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $25,171
Medicaid Charges $163,944
Net CHIP Revenue $427
CHIP Charges $2,013

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No