Erlanger Baroness Hospital

Erlanger Baroness Hospital, located in downtown Chattanooga at 975 E 3rd Street, is a leading healthcare provider and the flagship hospital of the Erlanger Health System. As a Level I Trauma Center for adults and a Level III Pediatric Trauma Center, we offer a full spectrum of specialized medical services and are the only provider of tertiary care for a four-state region. As a non-profit teaching hospital affiliated with the University of Tennessee Health Science Center, Erlanger is committed to providing advanced medical care and training the next generation of healthcare professionals. With a history spanning over a century, Erlanger is recognized as one of the nation's finest public hospitals, treating over a quarter of a million people annually. We are open 24 hours a day, 7 days a week to serve your healthcare needs.

Identifiers

Hospital Name Erlanger Baroness Hospital
Facility ID 440104

Location

Address 975 E 3RD ST
City/Town Chattanooga
State TN
ZIP Code 37403
County/Parish HAMILTON

Health System

Health System Erlanger Health System
Health System Website Domain erlanger.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 1011
Health System Hospital Locations North Carolina and Tennessee

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details Erlanger
Emergency Services Yes

No leaders were identified on Erlanger Baroness Hospital's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 848

Staffing & Personnel

FTE Employees on Payroll 4411
FTE Interns & Residents 178.85

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 23393
Inpatient Days (Title XIX) 13844
Total Inpatient Days 169806
Bed Count 750
Available Bed Days 273750
Discharges (Title V) NA
Discharges (Title XVIII) 4695
Discharges (Title XIX) 2392
Total Discharges 37436

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 18901
Inpatient Days (Title XIX; Adults & Peds) 13844
Total Inpatient Days (Adults & Peds) 115019
Bed Count (Adults & Peds) 550
Available Bed Days (Adults & Peds) 200750
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4695
Discharges (Title XIX; Adults & Peds) 2392
Total Discharges (Adults & Peds) 37436

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Patients report challenges the cleanliness of the hospital. Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 68%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 164

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 38.9
Readmission Score Hospital Return Days for Heart Failure Patients -6.2
Readmission Score Hospital Return Days for Pneumonia Patients -15.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.7
Readmission Score Rate of Readmission for CABG 11.4
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.3
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.1
Readmission Score Rate of Readmission After Hip/Knee Replacement 3.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 14.3
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.586
CAUTI SIR (Standardized Infection Ratio) 0.528
SSI SIR (Standardized Infection Ratio) 1.250
CDI SIR (Standardized Infection Ratio) 0.477
MRSA SIR (Standardized Infection Ratio) 1.040

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $63,356
Bad Debt Expense $32,277
Uncompensated Care Cost $70,873
Total Uncompensated Care $70,873

Operating Expenses ($ thousands)

Total Salaries $407,667
Overhead Expenses (Non-Salary) $416,755
Depreciation Expense $54,570
Total Operating Costs $848,816

Charges ($ thousands)

Inpatient Charges $1,869,209
Outpatient Charges $2,048,900
Total Patient Charges $3,918,108

Wage-Related Details ($ thousands)

Core Wage Costs $67,075
Wage Costs (RHC/FQHC)
Adjusted Salaries $407,711
Contract Labor (Patient Care) $23,644
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $256,913
Short-Term Investments
Notes Receivable
Accounts Receivable $532,937
Allowance for Doubtful Accounts $-397,581
Inventory $21,133
Prepaid Expenses $13,353
Other Current Assets $20,823
Total Current Assets $408,625

Balance Sheet – Fixed Assets ($ thousands)

Land Value $11,100
Land Improvements Value $14,153
Building Value $356,362
Leasehold Improvements $6,282
Fixed Equipment Value $198,879
Major Movable Equipment $389,726
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $331,776

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $228,321
Other Assets $16,565
Total Other Assets $244,885
Total Assets $985,287

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $97,224
Salaries & Wages Payable $49,486
Payroll Taxes Payable
Short-Term Debt $3,417
Deferred Revenue
Other Current Liabilities $93,522
Total Current Liabilities $243,649

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans $355,098
Other Long-Term Liabilities
Total Long-Term Liabilities $355,098
Total Liabilities $598,747

Balance Sheet – Equity ($ thousands)

General Fund Balance $386,540
Total Fund Balances $386,540
Total Liabilities & Equity $985,287

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $14,670
DRG (Post-Oct 1) $42,167
Outlier Payments
DSH Adjustment $3,626
Eligible DSH % $0
Simulated MC Payments $71,420
Total IME Payments $6,052

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,939,070
Outpatient Revenue $2,088,589
Total Patient Revenue $4,027,660
Contractual Allowances & Discounts $2,939,445
Net Patient Revenue $1,088,215
Total Operating Expenses $1,157,990
Net Service Income $-69,775
Other Income $109,492
Total Income $39,717
Other Expenses
Net Income $39,717

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $122,802
Medicaid Charges $728,348
Net CHIP Revenue $3,464
CHIP Charges $14,954

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No